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All reviews pool table free films train station wet room bar area limited parking free wifi small gym football ground town centre the hotel car park per night would stay again comfy bed walk in shower pleasant stay night's sleep
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Reviewed 1 week ago via mobile

2nd visit! Nice quirky place to stay. Offers good value food, in a relaxing atmosphere but need to invest in anti-slam doors and put the potential noisy guests in one wing of the hotel.
Thanks for your hospitality. I’m sure we will be back soon.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank JCM2501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmipswich, Manager at pentahotel Ipswich, responded to this reviewResponded yesterday

Dear JCM2501,
Thank you for your comments and for taking the time to review our hotel.
We always take our guests feedback on board and continually work to improve our service.
We hope to welcome you back again in the near future.
Sincerely,
Joshua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

An interestingly styled hotel that is a little bit quirky but nothing wrong with that. Only a short walk to town centre, or the marina/docks area, where there are alternative eating options. The main station is just up the road. Parking is limited but there is an arrangement to use a local car park just a short walk away. There are drop-off bays. Some noise from the main road for road fronting rooms.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank IanButter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmipswich, Manager at pentahotel Ipswich, responded to this reviewResponded yesterday

Dear IanButter,
Thank you for your comments and for taking the time to review our hotel.
We always take our guests feedback on board and continually work to improve our service.
We hope to welcome you back again in the near future.
Sincerely,
Joshua

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

First stay at a penta hotel. Really nice place, well sited for the railway station. Room was clean and bed was very comfortable. Breakfast was really tasty. Would definitely recommend a stay at this hotel.

Date of stay: March 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Simon6368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmipswich, Manager at pentahotel Ipswich, responded to this reviewResponded yesterday

Dear Simon6368,

We're glad to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

Sincerely,

Joshua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

There’s good, and there’s not good. This was not good. The lobby and hallways look cool but the rooms (or at least my room) seem like something from an old persons retirement home. Bar service slow and over priced even though it was empty, and was advised not to use room service as it’s not nice food

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank HorseyG2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmipswich, Manager at pentahotel Ipswich, responded to this reviewResponded 1 week ago

Dear HorseyG2015,
I'm sorry to hear you encountered some issues during your stay with us.
The team here at our hotel take pride in their work and feedback is always welcomed as we continually look to improve our service for our guests.
The problems you have highlighted will be raised with our team here and please be assured that we take all feedback concerning our guests comfort very seriously.
Sincerely,
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Was warmly welcomed on arrival and everything clearly explained. The cleaning standards were very good internally, some used cigarette ends outside the entrance but it was a busy weekend stop over. Beds very comfortable and had a good night's sleep. Excellent for the price.

Date of stay: February 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pioneer28668238424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmipswich, Manager at pentahotel Ipswich, responded to this reviewResponded 1 week ago

Dear Pioneer28668238424,
Thank you for your comments and for taking the time to review our hotel.
We always take our guests feedback on board and continually work to improve our service.
We hope to welcome you back again in the near future.
Sincerely,
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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