Booked for 7.30 as was going to the pictures at 9.30 thought this was plenty of time. Arrived at 7.20 and was seated immediately, orders taken, wine arrived immediately, starters came at 7.50. We were approached by a waiting staff at 8.50 saying Due to staff changeover our order had been forgotten and had not yet been cooked. We told them to forget it as we did not have the time to wait as taxi had been booked to take us to the pictures at 9.
Went to the desk and the young guy apologised and said it was unacceptable, but still charged us full price for our starters and wine,no compensation was offered.
We contacted the manager the following day and was advised that it would be looked into and they would call us back but 1 week later we still waiting, AVOID if you are in a rush.
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