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“Lovely treat from the parents”
3 of 5 bubbles Review of Bay Marine Hotel

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Bay Marine Hotel
Ranked #40 of 59 Hotels in Llandudno
Manchester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Lovely treat from the parents”
3 of 5 bubbles Reviewed August 26, 2013

Lovely stay at the hotel. Great location right on the beach front, friendly staff, the food, rooms. entertainment was average but ok for a 2 night stay, Friday night entertainment was husband and wife and they were good fun, Not sure a could have stayed longer than that though. Hotel could do with being modernised especially the restaurant it looks tired. Lots to do and see around the area and if your in a car lots of other sights to visit in conwy and other places.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 120871Nicola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 27, 2013
Hi 120871Nicola, I am glad you enjoyed your stay and thank you for praising the staff. We do have an ongoing programme of refurbishment with lots planned for the future. Thank you for your post. Marcus Williams, General Manager
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765 reviews from our community

Traveler rating
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    191
    72
    56
See reviews for
124
392
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
  • English first
  • Any
English first
Liverpool, United Kingdom
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed August 26, 2013

big hotel .very old.looks good from outside..
right on prom.views fantastic from hotel..
5 minutes from railway station.
there for 4 days they never changed the towels.you have to ask at desk for complymently.soap and shower gel..t v only picks up 5 stations.staff very good.but rushed of there feet at meal times.dont think they have enough.
food very average..very clean hotel but needs updating.

Room Tip: ask for front view
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 987654321186337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 27, 2013
Hi 987654321186337, Thank you for your post and it looks like you have enjoyed your stay with us which is good. We do have additional supplies of toiletries at reception which guests are welcome to in addition to those left in the rooms. Regarding towels these are changed upon request during short stays. Marcus Williams, General Manager
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Leeds, England
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed August 23, 2013

Food - Reasonable quality and good choices
Staff - very polite and hardworking
Location - superb position for promenade and shopping area
Swimming Pool - clean and warm
Décor and upkeep - Bedrooms were modern and clean. Some of the public areas would benefit from redecorating as looked tired in places
Access- very steep steps which caused some pensioners a lot of distress - An accident waiting to happen! A ramp is said to be work in progress. No workmen seen during our 5 day

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MummyLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 27, 2013
Hi MummyLeeds, Thank you for scoring us so highly across all the blobs and for your review I am glad you enjoyed your stay with us. The ramp is a working progress that has suffered a delay but is due to be completed soon which will be a lot better for everyone. Marcus Williams, General Manager
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 17, 2013

This Hotel is tatty & in desperate need of modernisation.
The location & staff are excellent but the staff have not got the facilities to work with. The bedrooms are extremely poor with soiled carpets, warn out mattresses, & grubby feather pillows. The en suite facilities are clean but compact & bijou, ie it is impossible to shave without the door being open, the water runs away because the plug doesn't fit & there is no space to dry yourself when stepping out of the shower.
Our stay was marred by a boiler break down on the third day meaning very cold showers in the morning.
Restaurant hours are inflexible, causing congestion & running out of choice of food. Food itself average to poor, small portions.
Over all very disappointing.
One plus point, excellent swimming pool but grubby tatty changing rooms!
Don't go there!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laurapops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 27, 2013
Hi Laurapops, Clearly you did not have a good stay with us for which I am sorry. It is true some of the bathrooms are snug and an issue with the boiler was experienced recently. Refurbishment of the hotel is ongoing and there are plans for further upgrades to rooms and public areas later this year. Thank you for praising the hotel staff. Marcus Williams, General Manager
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Newport Pagnell
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 15, 2013

My single room was excellent apart from bathroom towel rail on continuously in heatwave! Breakfast and Evening Meal delicious - well presented and good choice. I think you would have to specify that you would like an updated room because my companions' rooms were not so good. Central position and close to beach and excellent shopping centre. A good value break and would go again.

Room Tip: Specify you would like a sea view in an updated room. Also rooms have either bath or shower so ask f...
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LillaC17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, Manager at Bay Marine Hotel, responded to this review, August 21, 2013
Dear LillaC17,

Thank you very much for sharing your views and recommendations in here. I am delighted that you had a nice weekend with us. Although I am sorry to hear that your towel rail has caused a bit of a discomfort as most of our rails are fitted with a timer. As we have an ongoing refurbishment programme we shall be able to offer more newly refurbished room in the near future. If you would like to come back for another weekend feel free to phone the hotel directly for booking. Hope to see you again.

Kind Regards,
Agnes Forgacs
Trainee Manager
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Redcar, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed August 7, 2013

Very nice position on the sea front if travelling by car the hotel has limited car parking so it would be my advice to book your space in advance, five pounds for each day but in my opinion worth it. Inside it is dated but clean and a comfortable, the lounge at the front of the hotel has nice views over the bay although the seating is limited. Staff are friendly and helpful. The room was clean the shower worked well and the sea view was just that, (room 311), the tv was small and old and the reception was poor at times, the beds were comfortable. The food at breakfast was fine with a reasonable choice, the dinner menu had limited choice and just was just of passable quality.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BMP4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, Manager at Bay Marine Hotel, responded to this review, August 21, 2013
Hi BMP4,

Thank you very much for posting your review. It is always nice to hear that people had a great time in the Marine. And I also greatly appreciate your comments on the things where we can make improvements to enhance your experience should you wish to return to us.

Kind Regards,
Agnes Forgacs
Trainee Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Runcorn, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

Went to the Marine Llandudno, my sister and I took our 83 year old mum. The triple room we had was great, very spacious and newly refurbished by the look of it. Nice bathroom with bath and shower. The staff were really nice and friendly, a lot of them European and nothing was too much trouble. The food was really nice always hot and served quickly no sitting for ages waiting, good selection, something for everyone. It was nice weather but couldn't leave the windows open at night as the seagulls were very vocal from 4-00am but it is a seaside resort. There was entertainment each evening plus bingo for those who wanted it. The hotel is ideally situated on the seafront and we travelled by train and the station was a 5-10 minute walk from the hotel depending on your mobility. All in all we had a great weekend weekend and will certainly go back to the Marine

Room Tip: If you want a sea view you will pay extra, but you only sleep in it so it's not an issue if you...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatMoseley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, Manager at Bay Marine Hotel, responded to this review, August 21, 2013
Hi PatMoseley,

Thank you very much for taking the time to let us know how much you have enjoyed your holiday with us. Our staff will be well pleased to see that their hard work is being praised once again. Unfortunately there is very little we can do about the seagulls and I do not like them either but as you said we are in a seaside resort so we have to put up with them and not letting them to ruin our great summer. Hope to see you again in the Marine.

Kind Regards,
Agnes Forgacs
Trainee Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bay Marine Hotel

Property: Bay Marine Hotel
Address: Vaughan Street, Llandudno LL30 1AN, Wales
Phone Number:
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #40 of 59 Hotels in Llandudno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bay Marine Hotel 3*
Number of rooms: 114
Official Description (provided by the hotel):
Built in the imposing Victorian style of the resort’s seafront, this handsome hotel boasts stunning views over the Irish Sea. Not only does it offer comfortable furnishings, friendly service and a swimming pool perfect for active moments, but also an ideal setting in the centre of the promenade, within easy walking distance of the town’s plentiful tourist attractions. Lazy days can be spent on the beach or pier, shopping for souvenirs, visiting the Alice in Wonderland Centre or taking a tram ride up The Great Orme, whilst numerous sporting pursuits are on offer locally. There is limited parking in the guest car park located behind the building but street parking is usually available nearby. For a break away discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you could not be better placed than in Llandudno, at the Marine Hotel. ... more   less 
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Also Known As:
Marine Hotel Llandudno
Bay Marine Hotel Llandudno, Wales

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