After a long journey we had hoped to go for a shower/bath before dinner. However on arrival at our room we discovered that the bathing facilities were disgusting. The shower tray had been over painted to up-date and this was then peeling. The tiles were uneven making for crevices which the cleaning girls had no hope of keeping clean. The shower mats were in place but appeared to be to disguise more nasties rather than to step onto. The plumbing was very dated and inefficient. We then went down to dinner un-refreshed and pressured for time as the sittings didn't have any flexibility to accommodate our sight-seeing excursions. Following this we sought the manager to request a change of room but this could not be done for 3 days. We challenged the manager over the state of the pillows who was not at all helpful at first due to all his stock being of a sub standard condition. 2 days later he purchased us some new ones. On top of this the fire escapes were not suitable for our age group to manage. The beds were positioned poorly so that windows were not accessible to be opened without standing on a bed. It was very hot and uncomfortable. At breakfast on one occasion we were made toast from a mouldy loaf of bread. When informing the staff of this the under manager went on to say how the date on the loaf was 2017. If this were the case the bread clearly was not of a fresh standard!! The place was very poorly maintained and shabby. Carpets were stuck down in places. Basins did not hold water. Doors did not shut properly. Paint was peeling. What a dreadful disappoinment.
- Official Description (provided by the hotel):
- We are a 2 star budget full service hotel in a central location we have a lift serving our main floors, car parking is available in the streets surrounding the hotel and is not restricted. Breakfast is substantial and is included in your rate. Direct bookings are welcome, please note we cannot cater for guests with pets, or for persons who have severe mobilty problems owing to space limitations. We are close to shops, cafes and pubs a regular bus service is available nearby. ... more less
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- Also Known As:
- The Grand Ash Hotel Llandudno
- Grand Ash Llandudno
- The Grand Ash Llandudno, Wales