Recently we booked 2 rooms, one being a "family room" and the other a double. We were a family of 3 adults and 4 children aged 6, 4, and 18 months. We received our confirmation from Booking.com to say we had a family room for 2 adults and 2 children under 12 years of age. My daughter in law phoned to see if we had to bring our own travel cot or did they have one there. We were then told they did not accept children under 5 as their crying in the night would wake the whole hotel, and were told it said this in the hotels policies. Fair enough, if that is their policy, but it should be clearly stated on the booking form. We had to cancel the rooms, but were not given any refund! So for anyone who books the Ashlawn House Hotel, Llandudno BE WARNED NO CHILDREN UNDER 5. If they can't make it clear , then I will. I don't want anyone else have the same disappointment my family had.
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- Also Known As:
- Ashlawn House Llandudno, Wales