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The Grand Hotel - Llandudno
Ranked #58 of 60 Hotels in Llandudno
Reviewed February 1, 2014

We stayed here in late January 2014 as part of an organised coach tour. These tours, usually with National Holidays, invariably represent very good value as they include transportation and sight seeing as well as half board accommodation. One also suspects these type of tours provide life blood to the Grand, particularly during the winter months. Although in need of some TLC, the Grand continues to please with its magnificent setting overlooking Landudno Bay and it 'does what it says on the tin' philosophy. The meals are always buffet style with good choice and the hot meals in particular are well prepared. The dining areas are relatively spacious so even at busy times, there are very few problems. One thing the hotel must improve on is the quality of their metal teapots-----more tea goes on the table cloths than in ones cup. Staff are pleasant and obliging. We asked well in advance for a third floor room with a shower and sea view and were given a premier room without quibble or extra charge. The communal areas are also spacious although some of the settees are less than comfy. The entertainment is rather repetitive and unfortunately (for us at least) Bingo occupies the prime time spot each and every weekday evening. Overall, the Grand uses what it has and is to create a pleasant enough stay at this lovely Welsh resort.

Room Tip: Consider a premier room even if you have to pay a supplement. Apart from the sea views from the bed...
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  • Stayed: January 2014, traveled as a couple
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1  Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,063 - 1,069 of 1,807 reviews

Reviewed February 1, 2014

I'm reviewing this hotel based on how much I paid for the holiday.

Just back from a four night stay at the Grand with National Holidays and in all truthfulness I cannot really fault the holiday from being picked up in Hull until being dropped back off five days later back in Hull. Richard our driver conducted himself in the most professional manner at all times and put everyone at ease. We did get to The Grand a little early and could not enter our room 302A until 4pm. We just when for a short walk and ended up in the local Wetherspoons. Our room was basic but clean and suited our needs. The meals where better then expected and better then most hotels of this kind that I've visited.

The ground floor bars is open until the lower ground floor ballroom bar opens a 7-30pm. Now this did not bother me, but I could see that it may bother others that had to walk or use the lift to the bar. Nighty from 7-30pm in the Grand Ballroom there is entertainment with the resident musicians "The Grand Melody". Bingo is at 8-30pm (tickets at reception), my wife tells me that the bingo is not cheap. If you buy one ticket for all seven games it will cost you £4. My wife bought two lots each night spending £32 in total, so yes maybe not so cheap. After the bingo entertainment continued with Explosive Productions Acts geared up to the more mature guests. I have to say that most found the acts very enjoyable.

If you are on a coach holiday and if you do have a free day and looking for something to do, you can always jump on the Coastliner Bus #12 that runs from Llandudno to Rhyl ever 15 minutes, a one day pass using an English over 60s bus pass is £3. You can jump on and off as many times as you like. You can also get a zones C and D train/bus one day pass for £10 if you wish, but be warned at some of the train stations you do have to hail the oncoming train just like a bus to tell the driver to stop and pick you up.

You can also go for a 6mile walk around Great Ormes from right outside the hotel. Best done anticlockwise, from the hotel turn right and follow Marine Drive all the round. The walk goes up very gently for 2 miles to a café at Great Ormes Head with views over to Anglesey. The next 2 to 3 miles is downhill to West Beach Llandudno, from there it's a short walk or a bus ride back to the town centre. The walk is all on footpaths with plenty of places to sit for a rest.

So would I stay at The Grand again? Well that as to be yes I would. I would like to end by thanking National Holidays plus all the hotel staff and entertainment staff at The Grand, Llandudno for making our stay "excellent".

  • Stayed: January 2014, traveled as a couple
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2  Thank ian480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

Stayed from 27 to 31st January. Very happy with value having travelled with National Holidays. Room basic, but well adequate. Clean and warm with limited programme tv and tea and coffee making facilities (always a must!) One thing that might be considered room wise is the hardness of the beds, however as a single traveller, I placed two of the four pillows from the double bed on to of the mattress and the problem was solved. Excellent size bathroom with good lighting and great bath and shower. Food was excellent with no shortage of choice, and hot food replenished very quickly with no waitng for a table or service in any way. There is on thing I feel I need to point out, unfortunately, regarding dining room experience. One central member of staff seemed quite stressed which can be relativitely understandable considering the number of guests to be served at any one time. However, I was sad to observe him becoming very audible with a group of diners at one table, embarrasing them before those in close proximity. Any points he wanted to make to them could surely have been done quitely and privately without a booming welsh voice drawing attention to whatever the problem might have been. I stayed several years ago with my elderly mother and this member of staff did the same to me over an innocent mistake I made concerning dining times. Evening entertainment was excellent. All being said, I'm sure any relative problems were outweighed by a lovely stay where the rain held of (most of the time!) and Llandudno grand delights combined with a needed break were a welcome change.

Room Tip: No single rooms for sea view, but I've heard good value for money for those sharing.
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  • Stayed: January 2014, traveled solo
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4  Thank 365Seaview1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2014

just stayed 5 days at this lovely hotel, yeah there are areas of improvement but overall I was impressed by the faded beauty of this once majestic hotel only disappointment was the ballroom ! was expecting something really glamorous. food choice was excellent, room lovely and clean and warm. staff very friendly. downside was the bar being shut at half 7 if you wanted to stay in that bar you had to fetch your drinks up from the ballroom bar !!

  • Stayed: January 2014, traveled as a couple
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Thank deedee478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2014

Couldnt fault this hotel, this was about our 8th visit, ok. its an old hotel but it has character that is lacking in the new modern ones.The food is great and I have never come across such friendly and helpfull staff, they all seem to have been there for a while and are very eager to please.Parking is a problem but this is common to all Llandudno Hotels, the council should realise that Llandudno only survives because of holiday makers and the traffic wardens are hovering waiting for you to be one minute over.

Room Tip: The Premier Rooms all have a good view and its nicer to eat in the small restaurant that comes with...
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  • Stayed: January 2014, traveled with friends
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Thank margyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2014

just returned from a 5 day stay at this hotel. shame that such a lovely building is going to rack and ruin. although food was excellent, the staff are very reluctant to speak, excluding the entertainment crew who were also excellent. Britannia hotels need to take a serious look at this hotel as it needs a major update. rooms were not clean, dust everywhere. come on Britannia go for it and make this hotel the flagship of llandudno

Room Tip: take pot luck
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  • Stayed: January 2014, traveled with friends
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3  Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan T, General Manager at The Grand Hotel - Llandudno, responded to this reviewResponded January 27, 2014

Thank you for taking a moment to review your recent stay here at The Grand in Llandudno.
I am very surprised to learn of the cleanliness issues you have raised, and only wish you had approached us about this at the time - we would have immediately rectified this and ensured your 5 day break was more enjoyable.
But if we aren’t made aware at the time then we aren’t given the chance to put things right until it is too late.
Our team receive very high praise for their friendly service with our guests -this is recognised in the comments placed on this site.
If you had taken the time to look further down some of the reviews (including some very recent positives) you will see we have been currently undergoing some refurbishment projects, including a large exterior refurbishment starting in Spring, where we will be bringing the Grand back to its former glory.
Best wishes,
From all at The Grand, Llandudno.

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Reviewed January 24, 2014

This hotel reflects the grand old Victorian age. But I must say, it is comfortable. Our
room was to the front of the hotel, with a very comfortable bed, and a full ensuite
bathroom. Best of all was the breakfast, a large selection of starters, even prunes.
The breakfast itself was a self service, and you could choose what you like. When
we were finished, a waitress asked if we would like second helpings.

We will return on our next visit Wales.

Sara

  • Stayed: December 2013, traveled as a couple
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1  Thank Sara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan T, General Manager at The Grand Hotel - Llandudno, responded to this reviewResponded January 27, 2014

Dear Sarah

Thank you for taking the time to review your recent stay here at The Grand in Llandudno.
We are delighted you enjoyed your stay and we will certainly pass on your kind comments to the team (especially the breakfast chefs!!)

Best wishes and look forward to seeing you again

All the Grand, Llandudno

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Additional Information about The Grand Hotel - Llandudno

Address: Happy Valley Rd, Llandudno LL30 2LR, Wales
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Beach Business Center with Internet Access Restaurant Ski-In / Ski-Out Wheelchair access
Hotel Style:
#30 On the Beach Hotel in Llandudno
Price Range: $47 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel - Llandudno 3*
Number of rooms: 168
Official Description (provided by the hotel):
The Grand Hotel Llandudno is a magnificent Victorian building and is a prominent feature to the wonderfully conserved and famous, Llandudno North Shore Promenade. ... more   less 
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Also Known As:
Grand Hotel Llandudno
Grand Llandudno
The Grand Hotel - Llandudno Wales

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