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All reviewsbuffet stylenational holidaysbit datedplenty of choicea sea view roomshort breakgreat weekendstanpiersingerprom
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Reviewed September 10, 2011

We got a room on the front so we had a beautiful view. The location was fantastic and there was lots of entertainment every night. The food was delicious and there was lots of selection. I am 14, went with my Mum and had a reem time! There is lots for everyone here, you can't help but enjoy it and the staff are lovely. They wear a smile everyday and make you feel very comfy and welcome. I want to go back because it was reem!

  • Stayed: August 2011, traveled with family
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Thank MollySpink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this reviewResponded September 12, 2011

Thank you for your fab review Molly; sounds like you had a great holiday with your mum. Of course we look forward to seeing you and your mum again.
I must say I have never heard the saying 'reem' before but I believe from my daughter if something is 'reem' it is good so thank you again.

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Reviewed September 10, 2011

Good food,staff very pleasant and helpful especially Duncan,the rooms could do with updating as with all Britannia hotels they are tired and dated,you get what you pay for

  • Stayed: September 2011, traveled as a couple
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Thank cheryl_ludlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this reviewResponded September 12, 2011

So happy to hear you had a nice break with us here at the Grand Hotel. I will pass your comments on to Duncan who will be very pleased to hear your kind comments about him.
It is true that the bedrooms would benefit from some refurbishment but hopefully we offer a clean and tidy environment for you to enjoy your short break.
We are so busy at all times that it is sometimes difficult to put aside time for bedroom decoration but we do try to offer a good value for money break.

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Reviewed September 10, 2011

This 'grand,' building is very impressive and in view of the number of rooms and guests provides really good value for money. Will certainly be going back for another break

  • Stayed: October 2010, traveled as a couple
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Thank JeanNorthYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this reviewResponded September 17, 2011

Please to hear you enjoyed your break here at the Grand Hotel. We look forward to seeing you again in the future for more of same.

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Reviewed September 8, 2011

Our stay at the Grand Hotel was brilliant, you didnt really need to go from the hotel if you didnt want to, it has everything on site. Had a lovely sea view room with a balcony, the room smelt fresh and clean and was very comfortable. Staff were excellent and couldnt do enough to make sure you enjoyed your stay even though it was extremely busy. Keep up the good work, we will defiantely be back and will be recommending to our friends and family .

  • Stayed: September 2011, traveled as a couple
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Thank shellyba96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this reviewResponded September 9, 2011

Thank you so much from all the staff at the Grand for the fantastic review. It sounds like you had a fab holiday so we look forward to you returning for more of the same.

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Reviewed September 5, 2011

were not looking forward to our stay due to the reviews we had read on trip advisor .but this was not true as it was clean comfortable good food, good value for money .staff very friendly and helpful.

Room Tip: ask for room with a view not a courtyard
  • Stayed: September 2011, traveled with family
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Thank catherinesouthern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this reviewResponded September 6, 2011

So glad you enjoyed your short break with us here at the Grand Hotel.
Unfortunately some of the reviews are not always a true picture of the hotel as guests who are not happy for whatever reason are more likely to put a review on than someone who has had a good experience. Thank you for taking the time to put this review on as it is always helpful to future customers to get an overall picture of the hotel.
To put this in perspective we would receive approximately 2 or 3 complaints per month in which the hotel would have accommodated over 2000 guests.
I am so pleased the negative reviews did not deter you from visiting the hotel.

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