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“I warmed to this hotel” 4 of 5 bubbles
Review of Dunoon

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Dunoon
Ranked #25 of 60 Hotels in Llandudno
Certificate of Excellence
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“I warmed to this hotel”
4 of 5 bubbles Reviewed October 8, 2013 via mobile

Although first impressions were not encouraging ( away from the sea, unattended reception etc ) we thoroughly enjoyed our stay here. Our room was lovely, food was excellent and service was always friendly & efficient. And although I never thought I would say this...I was quite impressed with Llandudno too !

Stayed September 2013, traveled with friends
Helpful?
2 Thank Greenie54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
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    17
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Farnborough, England, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

We were unable to get a room in the hotel as it was fully booked for the period when my mother and sister were staying there. We were, however, able to join them for the evening meals. The 5 course evening meals were well produced and well presented. Portions about right for the number of courses.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Barry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed October 1, 2013

Like stepping back in time, some good points (service and food), some not so good, bedrooms. Single beds were so so soft,felt sea sick, stained carpet and torn net curtains, and this was a superior room! Also being front room there was traffic notice, but also from adjoining rooms both up and side.

  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Ukrwil1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlotteDunoon, Owner at Dunoon, responded to this review, October 4, 2013
Apologies for less than acceptable issues in the bedroom (ie carpet stain and torn net curtain). Carpet now spot cleaned and curtain replaced. Our housekeeper has been off sick so perhaps some of the regular daily checks have slipped, but really that's no excuse. Still, it would have been helpful if the reviewer had raised their concerns with us during their stay so that we could have remedied matters immediately rather than after the event.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windermere, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

We have just spent two nights at the Dunoon and thoroughly enjoyed the stay. It is refreshing to stay in a hotel that isn't just like all the others. Unlike Terry I found it very pleasant not to have music and to just be able to relax and enjoy the paper in peace and quiet. The food was excellent with plenty of choice and the portions were exactly right for us. There is nothing worse than huge portions with half of it thrown away because it's too much. The staff were polite and attentive and we felt very welcome there, we certainly didn't feel as if they were waiting for people to die! The website is perfectly accurate in the description it gives of the hotel, if you read it properly that is and not just look at the pictures. Most of the clientele are of the older generation but there were also families staying there. All in all there is nothing to complain about at this hotel and we would definitely go again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Pamela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nr blackpool
Level Contributor
75 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed September 19, 2013

the web site looks good, but then you get there and it's an old folks home, no atmosphere, its old, dated,the food is ok, but small portions cos old people don't eat much. there's no piped music in any of the ground floor reception rooms, it's just mind numbingly past it, I want a hotel where the staff are pleased to see you, not waiting for you to die, sorry, I will definatly not be staying there again

  • Stayed September 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank terryholdenuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlotteDunoon, Owner at Dunoon, responded to this review, September 21, 2013
So piped music is the zenith of modernity and desirability? We always rather assumed it was plain naff. Small portions? We serve five courses at dinner and the hope is that pur guests feel pleasantly full afterwards, rather than stuffed to the gunnels and in need of Alka Seltzer. Dated? Genuine antiques (the furniture, Mr Holden, not our guests!) and original oak panelling generally are. As hoteliers, we generally take the rough with the smooth on Trip Advisor, you know, greeting triumph and disaster as the imposters Kipling assures us they are. However, sometimes, you just have to say, "Really?". By all means, be rude and ill informed about us, but, please, not about our guests. Glad you liked the website though.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed September 15, 2013

Just returned from a one night stay at the dunoon. We hadnt booked but we were lucky and got a room for the night, we were given the choice of two rooms. The rooms are basic but very clean, the staff were very friendly and courteous. We did not have the evening meal as we ate at the home cookin which was excellent, but we did have breakfast at the dunoon which was lovely.

Will definatly go back to the dunoon as we thought excellent value at £80.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank rita m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Ohio
Level Contributor
126 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
3 of 5 bubbles Reviewed September 9, 2013

We stayed here a part of a package tour with Great Rail Journeys and have mostly positive things to say. First, Llandudno is a wonderful bespoke Victorian resort town which has maintained its historical identity and avoided the trappings of chain restaurants and hotels. I can't recall seeing a single chain hotel anywhere in the downtown area. That said, you should know that 100 year old hotels have to deal with certain realities and you should be aware of them before you book a stay. The Dunoon really is a step back in time-----crooked walls and floors and no air conditioning (we didn't need it at any time during our first week in Sept. stay) Our room on the top floor had a large windows and there was always a pleasant breeze flowing in from the sea. The room was small but the bed was a queen or king and most comfortable and we found the slanting floors charming. A small bathroom with a tub and odd shower apparatus with less than ideal water pressure but not really a problem. Nice towels, coffee and tea in the room and everything was spotless! The lift is very small and when there's a crowd you might have to wait, or climb u to three flights of narrow stairs. Again, no problem for us but perhaps for some. The staff was mostly from Spain and they were busy non-stop (they all seems to do a lot of jobs----from working the bar and reception desk to manning the dining room) Our package came with breakfast and dinner----and the dining room always seemed busy with both hotel guests and non-guests. The breakfast menu was not huge-----a set choice of about 8 hot dishes including eggs, bacon, porridge etc. and a table of fresh fruit, yogurt and assorted cold cereals. Since I don't eat either eggs or red meat my choices were somewhat limited, but my husband enjoyed the eggs benedict every morning. It would have been nice to have the option of perhaps fried bread (i.e. French toast), pancakes or perhaps scones. The vegetarian choices for dinner were excellent! The meat entrees were hit and miss----I had cod one night and it was full of bones so I sent it back after 2 bights----the waiter apologized but did not ask if I'd like something else. The soups were very bland but most of the clientele are elderly so I'm pretty sure this is what their guests prefer. Some of the starter choices were delicious---in particular the smoked redwood cheddar salad with balsamic glaze and the melon with fruit salsa. Our dining companions loved the duck and steak and ale pie, but the roast pork and steak were pretty bland. The desserts were almost always excellent and I heard no complaints whatsoever. The fixed price menu was about 25 pounds and that included soup, starter, entrée, dessert and a table of cheeses. Soft drinks, alcohol and coffee or tea were extra. I really do believe the Dunoon strives to please their core dining base----again, mostly elderly people so I think there's a generational difference where tastes are concerned. The only other problems I'd mention are that our table was waiting on our entrees when the other tables were finishing dessert. Our dining companions were also most upset that the wine glasses were tiny and there were no large red wine glasses to be found, and the manager stated that he just didn't have enough. The staff did do a small amount of laundry for us and did a great job at a really reasonable price----this was a godsend for us and we were most appreciative. All the staff we encountered were most pleasant and did their best to deal with problems........but if you're looking for a Hilton/Marriott/Hyatt experience, I suspect you won't find it in any of Llandudno's hotels. But you won't pay the ridiculous room rates of those chains either. And for us, that is what makes this wonderful town such a delight.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank blndgenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dunoon

Property: Dunoon
Address: Gloddaeth Street, Llandudno LL30 2DW, Wales
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Hotel Style:
#29 Romantic Hotel in Llandudno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Dunoon 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Dunoon Llandudno, Wales

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