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Reviewed September 12, 2013

My husband and I had a lovely three days at the Imperial Hotel, Llandudno with a group of friends. Very comfortable stay and the weather was kind to us.
Breakfast service was a little slow and some of the staff had difficulty understanding our orders, but generally they tried hard.

Room Tip: sea view probably number 317
  • Stayed: September 2013, traveled with friends
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1  Thank kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImperialLlandudno, Manager at Imperial Hotel, responded to this reviewResponded October 4, 2013

Thank you for your review, we are pleased you enjoyed your stay with us and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013 via mobile

Stayed for 3 nights.
Hard to fault any aspect of the hotel. Food first class with great service. Reception, excellent with nothing too much trouble and very friendly. Location, cleanliness, rooms, pool, complimentary newspapers etc all spot on.
The breakfasts offered a great selection of cold starters and the cooked food was very fresh and tasted delicious. We ate in the hotel 2 nights and had sumptuous steaks.
Room service was also first class. Asked for fresh milk and within 3 minutes it arrived. Requested extra toiletries and again, there in minutes. Requested an extra sheet - absolutely no problem.

To sum up, I can only put it one way, I will be returning !!!!!

  • Stayed: September 2013
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1  Thank Mike528833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImperialLlandudno, Manager at Imperial Hotel, responded to this reviewResponded September 23, 2013

Thank you for taking the time to write such a lovely review of your stay with us. I was delighted to read your kind words regarding the staff and service, your comments will be passed on to them

I am please to hear you found the choice of cold starters and cooked breakfast fresh and delicious, plus your enjoyment at dinner both evenings in the Restaurant

Thank you so much for your very kind words, we look forward to welcome you back again very soon.

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Reviewed September 7, 2013

We decided to stay for a night in Llandudno - it was a beautiful evening and the forecast was good so walking along the front we spotted the Imperial Hotel so on impulse we went in to have a look round and were impressed - nice atmosphere, friendly staff - We asked at reception if there were any rooms available and fortunately they had a room at the front with sea view and balcony - We Loved it - very clean spacious and the balcony was an added bonus - We woke up to a Lovely morning and decided to have breakfast on the balcony - One fault - the Tray Charge for meal in the room was £10 which we thought was a little pricey considering that we have stayed in five star hotels and tray charges have been around the £3 mark - On this one occasion reluctantly we paid but in future when we stay at this hotel we will be having breakfast in the restaurant area!! We will definitely return and hopefully get the same room too :-)

Room Tip: Room with a view and balcony
  • Stayed: September 2013, traveled as a couple
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Thank aud1owe75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImperialLlandudno, Manager at Imperial Hotel, responded to this reviewResponded October 1, 2013

Thank you very much for taking the time to post a review and we are delighted you enjoyed your stay with us, and hope to welcome you back very soon.

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Reviewed September 6, 2013

My husband and I have just returned home having spent two fabulous nights in this beautiful hotel. From the time of our arrival until our departure, staff were friendly, courteous and extremely helpful and I would also like to add that their honesty and integrity are beyond reproach. Our room had all the comforts of home and although we didn’t have a nice sea view, the fact that we had only to walk out the front door to get to the beach more than made up for it. Breakfast left nothing to be desired with a great variety of juices, fruit and cereals as well as a full English breakfast which was cooked to perfection.

Our two days passed all too quickly and if we hadn’t had a very pressing engagement which necessitated our return home, we would gladly have extended our stay but we hope to return again in the very near future.

  • Stayed: September 2013, traveled as a couple
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Thank Erins-Isle22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImperialLlandudno, Manager at Imperial Hotel, responded to this reviewResponded September 8, 2013

Thank you for taking the time to review your recent stay with us. I was delighted to read your touching comments regarding the staff, indeed it gave me great pleasure to pass on your remarks to them.

I was also very pleased that you enjoyed your accommodation and the quality of Breakfast.

Thank you once again for your valued feedback. I am sorry that you weren't able to join us for longer on this occasion, but we very much look forward to welcoming you back soon!

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Reviewed September 3, 2013

We have just spent a 2 night break at the Imperial Hotel. We paid extra for sea-view rooms and we were extremely pleased we did. Arrival at reception was very efficient and the tub of ice-cream given to us each was a lovely touch. We had 2 rooms and they were both well decorated, lovely and clean and brilliant sea-views. The lounge and dining-room were nicely decorated and there was a Pianist playing in the lounge on the Saturday night and also on the Sunday lunchtime whilst we were having scones and tea. The ambiance was really nice. Our evening meal and breakfasts were very nice . This is a really lovely hotel and we will definitely be looking at returning in the future.

  • Stayed: September 2013, traveled with family
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Thank Pee783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImperialLlandudno, Manager at Imperial Hotel, responded to this reviewResponded September 23, 2013

Thank you for taking the time to review your stay at The imperial.

I was delighted that you enjoyed your 2 night break with us, and it was a pleasure to read your kind comments regarding the rooms, breakfast and dinner and your enjoyment of the Pianist playing Saturday evening and Sunday lunchtime.

Thank you once again for choosing The Imperial and we very much hope to welcome you back soon.

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