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The Imperial Hotel
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Reviews (1,342)
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All reviewsmint conditioncar parkleisure facilitiesfifth floorswimming poolhotel guestssea viewafternoon teafour starlarge bathroomrestaurant staffsea frontlovely hotelfirst classsuperior roomhigh standardevening meal
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1,220 - 1,225 of 1,342 reviews
Reviewed May 5, 2011

Having stayed in many hotels, we rate the Imperial very highly. The reception area staff were top class (Gill and Sara dealt with our queries) as was Pat in the bar area and David the restaurant manager who helped with my gluten free food. The views, rooms & facilities (inc the gym) were excellent.
Chris Beale.

Room Tip: ask for sea view or balcony
  • Stayed: April 2011, traveled as a couple
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Thank kateyMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 9, 2011

Thank you for your comments and we’re glad you found our service top class, we will pass your comments on to the staff and hope to welcoming you back to the Imperial again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2011

The hotel is situated right on the sea front and from the outside looks well maintained and not faded splendor as some of the seafront hotels appear. The staff were very efficient, friendly and helpful with parking advice. The room was on the top floor with a great view and was spotless with the biggest bathroom of any hotel I have stayed in. However there was one small problem that blighted what was an otherwise excellent stay, and this was the room ventilation, or lack of it !.

The room was stifflingly hot when we first went in to it, so we opened the window, which we closed within minutes as the wind buffeting the building was continually rattling all the doors, to such a degree that it sounded like someone constantly banging the doors open and shut. even with the window in eithe the bathroom or bedroom open just a small amount and the curtains closed the noise was really bad, so we had to suffer one of the hottest nights I have had outside the tropics.

This is a real shame as the rest of the stay including useing the swimming pool was first class. Not sure if I was just unlucky with the room or if others have complained of the same problem. I would be interested to hear other experiences.

Room Tip: Not rooms on the top floor facing Snowdon
  • Stayed: May 2011, traveled as a couple
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4  Thank NCarlton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 9, 2011

Thank you for posting a review and we appreciate your comments about the hotel, staff and Mint Condition but are naturally sorry your visit was marred by the room temperature, which was due to the fact that it was very hot but also exceptionally windy so can only apologise and hope it will not dissuade you from returning.

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Reviewed April 30, 2011

Stayed here for a weekend whilst my husband was working, having lived in llandudno until marrying and moving away - I was looking forward to coming back and seeing lovely llandudno again. I am probably super critical as my parents used to own a rival hotel in llandudno some years ago.

But, I was so impressed - my husband had phone earlier and upgraded us to a sew view room - you cant go to llandudno without seeing that magnificent view.

We arrived, with it all organised, lovely room, nice view - staff helpful, breakfast great, we ate out at our old haunts and had a wonderful weekend in sunny llandudno.

Thank you Imperial - well done - we would stay again and next rime bring the rest of the family.

  • Stayed: April 2011, traveled on business
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2  Thank Lamonts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 4, 2011

Thank you for taking the time to write a lovely review, we are please you enjoyed your stay and the fact it brought back happy memories of Llandudno. We look forward to welcoming you back soon.

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Reviewed April 26, 2011

Had a very relaxing couple of days. Great view from the rooms and all very comfortable. All the staff were very welcoming and friendly. The restaurant food and service is amazing and the staff will provide anything you ask for whether it is on the menu or not. They also provided a birthday cake which was delicious. Will definitely be back.

Room Tip: Best to park on the promenade.
  • Stayed: April 2011, traveled with family
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2  Thank KMLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 4, 2011

Thank you for writing a lovely review, we are please your enjoyed your meal and stayr and will pass on your comments to the staff. We hope to see you again soon.

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Reviewed April 21, 2011

Had a good time at this Hotel. One of our party of 5 was in a wheel chair and the hotel couldnt do enough for him-including the temporary building and fitting of as ramp so his wheel chair could get through a certain part of the hotel.

The hotel has a lovely position on the front but parking was a bit limited in the car park round the back. Had a bed and breakfast deal and the breakfasts were first class. Didnt sample Dinner, The bar prices werent cheap but suppose thats no different in any decent hotel

  • Stayed: April 2011, traveled with family
    • Value
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Thank DuncanSouthport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 3, 2011

Thank you for taking the time to write a reviews, we appreciate your comments and are pleased you enjoyed your stay and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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