Hotel is lovely but restaurant personnel could do with lessons in customer service.
When enquiring about booking a table for two maitre'd was so rude and dismissive told me they where fully booked (despite only five people in restaurant) and if we wanted food we could get a snack in bar.
Obvious he could not cope with vast number in restaurant and gave the impression that life would be easier if people ate in bar. This was also the impression of people I spoke to in the bar.
Left hotel and went to The Grovenor in Chester and spent our £200 on a fantastic meal there.