Arrived 7-20pm after an 11 hour coach journey. Told we could not access our room even to freshen-up because dinner service finished in 10 minutes.
Room small, bathroom even smaller. No room to swing a kitten. Washbasin was the tiny size you fit in a house size downstairs toilet. Broken (dangerous) power socket. Cracked windows.
Fire alarm went off three times. Last time was 2-00 in the morning. After spending time out on the pavement we were told it was another false alarm. Just as well as the guests that had assumed it was a false alarm were watching us from their rooms. Had it been a real fire it would have been a disaster. The night staff (one young eastern European chap) did not know what to do. A guest ended up ringing the fire brigade.
Last morning we were being picked up early. After confirming with reception the night before that an early breakfast was OK we arrive in the dining room and the kitchen had not been informed. Fortunate there were only 4 of us and not a full coach load of 50 or so. .
- Official Description (provided by the hotel):
- The hotel is located directly on Eastbourne seafront opposite the beach with easy walking distance to the pier, bandstand, theatres and the main shopping and town centre facilities. The Hotel has 110 bedrooms with a Bistro restaurant , an Indian restaurant, 3 bars and function rooms. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Eastbourne
- Eastbourne Hilton