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“Quite possible the worst hotel I have ever stayed in!”

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Congress Apartments
Ranked #26 of 40 Hotels in Eastbourne
Certificate of Excellence
Reviewed October 28, 2008

I paid £72 to stay one night at this hotel, it was absolutely awful. If you have any option do not stay here. The room was tatty, the bed was awful too soft. There were no basics you would expect even in a 2 star hotel such as this, ie. a fitting for the shower on the wall. One bar of soap provided to wash with. Only one small towel for two people! The decoration had not been updated I would say for 20 years - please do check out the photos attatched! DO NOT STAY HERE. Also the accomodation seems to be tailored towards the elderly population which visits Eastbourne - fair enough but if they also take bookings from other age ranges they need to make some sort of effort to ensure the accomodation is suitable for them also! NEVER AGAIN!!

  • Stayed: September 2008, traveled as a couple
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10  Thank DannyC77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 - 178 of 179 reviews

Reviewed September 29, 2008

This hotel was 2 star AA rated however the room was dirty with hair in the sink plughole ,dead flys in the bathroom light fitting , the ceiling light rose was hanging off, pillows and mattress were stained .We were on a bus tour but this should not be an excuse for what was poor accomodation . The food was only reasonable, with the full english breakfast being paticularly substandard.

  • Stayed: September 2008
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5  Thank jamie711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2008

Stayed at the hotel during the Eastbourne Ladies tennis week and thoroughly enjoyed everything! The hotel was very close to the courts, making the whole experience super easy.

The room was spacious and comfy, food and service was top notch, and the waitress was pretty cute too :). No faults at all. Have already made a booking for next year and hope that the weather will be even better next time.

  • Stayed: June 2008, traveled solo
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7  Thank Fourty-Fifteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2008

stayed at this hotel in march as a seasoned traveler i could not fault it excelent food very comfortable rooms and everyone of the staff helpful and friendly

  • Stayed: March 2008, traveled with family
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4  Thank michael1Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 29, 2008

If you are looking for excellent service from staff that care, then this is the hotel to go to - they couldn't do enough for us.

The food was great and plentiful. The serving staff were cheerful, friendly and efficient.

The games room was perfect for the kids (that includes me).

I cannot commend them enough about the service. What a great experience.

  • Stayed: February 2008, traveled with family
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4  Thank PB13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: November 2017, traveled with family
Thank Imelda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2017
Google Translation

Room Tip: demander un lit pas contre un mur
See more room tips
  • Stayed: August 2017, traveled as a couple
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Thank Fanny2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Congress Apartments

Address: 31-41 Carlisle Road, Eastbourne BN21 4JS, England (Formerly The Congress Hotel)
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#4 Luxury Hotel in Eastbourne
Price Range: $40 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Congress Apartments 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Congress Hotel Eastbourne

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