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“Why o Why do I keep returning?”

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Congress Apartments
Ranked #26 of 40 Hotels in Eastbourne
Certificate of Excellence
Dover
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Why o Why do I keep returning?”
Reviewed September 17, 2012

I return because i am amazed at the very high standards there, The staff are friendly, the rooms our clean, the food is excellent, The entertainment is out of this world, nothing was to much for them, I would recommend that this hotel be upgraded to at least a 3 star if not 4. Am going again this year in November Turkey and Tinsal, Hope Ian is going to be there.

Stayed February 2012, traveled with friends
Helpful?
3 Thank BLHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
    59
    51
    12
    5
    8
See reviews for
24
43
9
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Swansea, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 8, 2012

Recently stayed for a 4 night stay with a large group of elderly and infirmed friends.
This hotel doesnt deserve a 2* rating as it is much better than this.
We were welcomed with a cuppa whilst our bags were taken to our rooms.
The rooms were spacious and comfortable - large clean bathroom as well.
Meals were tasty with a good choice of fare.
Staff very helpful and polite at all times.
Other than a problem with 1 of the lifts we all had a lovely time.
Would recommend this hotel - exceptional value for money.

Room Tip: Ask for a room at the back overlooking the gardens.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pam12311_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 26, 2012

We have just returned home from a lovely holiday our first to Eastbourne.We can recommend the Congress Hotel .The shower even worked properly which isnt very often on holiday.Good food in a pleasant dining room.Comfortable sitting areas and helpful friendly staff .We can also recommend LEONS coaches Stafford for their comfortable safe journey.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yvonne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhahran
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 14, 2012

This is supposed to be a 2 star hotel. I disagree, much better. We stayed one night. Very friendly staff. The rooms were large, with bath and shower in bath, large bathroom, very clean and tidy. The beds were a little uncomfortable but clean. Breakfast was lovely with a good selection. It certainly deserves better than 2 star.

Room Tip: There is limited off road parking - most hotels in Eastbourne do not provide parking so that was a b...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JenWren_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croydon,london
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 16, 2012

I and close to 50 of my bowls friends have just returned from a week long stay at the Congress Hotel. To keep this number of people happy and complaint free is an achievement and testimony to how well the Hotel staff treated us, feed us and entertained us. The selection, quality and amount of the food for the price we paid was excellent with hardly a negative comment about any aspect of the Hotel. From the moment our cases were unloaded and taken to our generous sized rooms until the luggage was collected and returned to our coach the staff was always available to be of assistance. We as a group expect and got cleanliness, service, good food and plenty of it at a fair price, this we got at the Congress Hotel. I find it difficult to believe that this hotel is only rated at 21 out of 41 in Eastbourne.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank vicpainter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 6, 2012 via mobile

Excellent hotel
We had all 63 rooms with 2 coach loads
Clean
Friendly staff
Very polite and helpful

Stayed March 2012
Helpful?
3 Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 8, 2012

Stayed one night at the hotel, had a lovely lunch/bar snack in the bar. When we came back from the theatre there was live music for the evening and the bar was vey well priced.Great staff, couldnt do more for you. Fantastic breakfast, including a easter egg/present for everyone on the tables.Nice room, all that you would need from a hotel.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SallieKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Congress Apartments

Property: Congress Apartments
Address: 31-41 Carlisle Road, Eastbourne BN21 4JS, England (Formerly The Congress Hotel)
Location: United Kingdom > England > East Sussex > Eastbourne
Hotel Style:
Ranked #26 of 40 Hotels in Eastbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Congress Apartments 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Congress Hotel Eastbourne

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