We have just returned from a 4 day trip to Eastbourne with Leisuretime staying at the Glastonbury. Although the staff were extremely helpful, and the food, plain but delicious, the Hotel left a lot to be desired. The location is great, right on the seafront, and our room 301 had a lovely view. We were unable to shower for 3 days as the shower attachment was missing, and so was the plug to the sink. The water was cold as well. The cleaning was non-existent and the room hadn't had a good clean ready for the season, judging by the mess behind the furniture. The single beds are tiny and I felt sorry for some of the larger or disabled clients who were in danger of falling out. The lift is antiquated and totally inadequate for the clientele who are mostly elderly. Entertainment varied and drinks reasonable.
- Official Description (provided by the hotel):
- Family owned and run seafront hotel, some bedrooms affording magnificent views of the sea and pier. Home cooked traditional English cuisine, regular live entertainment. The hotel has a full length sun lounge, and for warmer days and evenings, a sunny outside patio with seating (smoking area). There is also a Snooker Club on the premises, which is open to the public, and residents can use this at concessionary rates. ... more less
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