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“Langham hotel Eastbourne” 5 of 5 bubbles
Review of Langham Hotel

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Langham Hotel
Ranked #2 of 42 Hotels in Eastbourne
Certificate of Excellence
Diss, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Langham hotel Eastbourne”
5 of 5 bubbles Reviewed September 12, 2013

From the moment we arrived the staff were excellent, polite & helpful. The 3rd floor bedroom had a firm bed that gave us two good nights sleep, great sea views with plenty of room & big enough en-suit, thought the shower cubicle was a tad small. Bar snacks were varied, presented nicely and not over priced. Breakfast ! at last a hotel that cooks one to order, & doesn't leave food stewing under hot lamps, loads of polite staff. The evening meals were with a very large party that the restaurant coped with superbly. We found street parking very close but car parking was a bit away, though one could unload outside the hotel easily. If we go to Eastbourne again, we will stay here. Rob & Joy

Room Tip: Try for a sea view
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, Manager at Langham Hotel, responded to this review, September 17, 2013
Dear Robert J,

I am delighted that you had such a great stay with us and really appreciate your kind comments and 5 star recommendation. We hope to see you again soon!

Warmest regards

Simon Brown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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908 reviews from our community

Traveler rating
    588
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    68
    23
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (360)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 3, 2013 via mobile

Lovely hotel, paid for a delux seaview room with free wifi.......... Not had wifi in my room since I arrived! Reported to manager was told to bring device down to reception and use there! Errr, i want to do some work in private in my room rhank you!!! Not impressed in this day and age most hotels provide wifi. Food excellent, service good. But would like wifi as promised!!!

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank tinaroseLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, Manager at Langham Hotel, responded to this review, September 7, 2013
Dear tinaroseLondon,

Thank you very much for your review. I am so sorry the wifi service did not work in your bedroom. It transpires that a 'wireless router' had failed which impacted the overall signal coverage on this day. I do wish we had given you a different alternative and hope that on a future occasion we can provide our WIFI service to you. Very pleased you liked the overall hospitality and food.

Kindest regards,

Simon Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
great yarmouth
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 1, 2013

We arrived on 19th august for a summer break of 6 nights. We have stayed here on a number of occasions before and have always found the hotel to be excellent, therefore that was the reason to come back and stay for a week. from the moment of entering the entrance the staff were very courteous and helpful. we were shown to our 2nd floor sea view room. Great view. we had a small problem with the bathroom window, which was not sorted on the first day, I mentioned the problem again the next day, and we were promptly moved to another room on the 3rd floor, Lovely room with comfy bed and superb shower room. Lounge and bar area's are very comfortable. Conservatory Restaurant has a great position on the seafront and also has a very high standard of food and service. Parking can be a problem in nearly all seaside resorts, but " Langhams" have facility's just around the corner. All in all... a lovely place to stay!

Room Tip: Seafront rooms are worth the extra
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank NigelA340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, Manager at Langham Hotel, responded to this review, September 7, 2013
Dear Nigel A,

Thank you very much for your 5 star review. I am so glad we made you comfortable and that you enjoyed our facilities and friendly service. We very much hope to welcome you back again soon.

Kindest regards,

Simon Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 1, 2013

Over the uk bank holiday we stayed at the Langham with relatives and had a reasonable time. There were some issues with our room which I mentioned to the hotel. Due to these comments when we returned a week later the owners (Neil and Wendy) had taken the time to review my comments and correct not one or two but every issue I had mentioned in full. Neil then met with us personally before we left, showing a real dedication to ensuring a guest leaves feeling special.

I highly recommend anyone looking for a relaxing stay of real quality stay at the Langham. Our return truly gave us faith that there are still some managers/owners out there that do care and do listen. Would certainly return again in faith that the team there would make us feel special.

Stayed August 2013, traveled as a couple
Helpful?
1 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, Manager at Langham Hotel, responded to this review, September 7, 2013
Dear Chris M,

Thank you very much for your great review. I am so pleased you had such a wonderful stay with us. We do take all comments very seriously and I am truly thankful for your acknowledgement of this.

We hope to welcome you back again soon!

Warm regards,

Simon Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

Stayed 2 nights at The Langham over August Bank Holiday weekend with my Mum to celebrate her 77th birthday.
Nothing is too much trouble for everyone at The Langham and you are made to feel very welcome by each and every member of staff.
The food was unbelievable - couldn't fault breakfast, lunch or dinner!!!
Mum's lunch on the day of her birthday was made even more special by receiving a birthday cake and glass of wine with compliments from the Hotel and the jazz band played happy birthday to Mum and another lady who was celebrating - fantastic - made Mum feel very special indeed!
My Sister had arranged for balloons, champagne, flowers and chocolates to be delivered to the hotel (she lives in Venezuela) and these were all placed on a side table next to our table at the jazz lunch on the Sunday.
All in all excellent - couldn't fault it and would definitely recommend the hotel not only for its rooms but also for the amazingly great food and extra special staff - thank you to all at The Langham you made our weekend into a wonderful weekend!!!

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Maggie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, Manager at Langham Hotel, responded to this review, September 7, 2013
Dear Maggie M,

Thank you very much for your super review! I am delighted your mum had such a great birthday celebration at our ever popular jazz luncheon. It is very pleasing to read of your joy and we hope to see you all again soon.

Kindest regards,

Simon Brown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caerphilly, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

I booked a sea view room at the hotel through Booking.com several weeks before the actual stay. When my husband and I arrived at the hotel, we were informed that they had not received any notification from Booking.com of our reservation. They were extremely busy as it was the lead up to the bank holiday weekend but to our surprise they arranged for us to stay for 2 nights in a sea view room and then the remaining 2 nights in a non sea view. They were most apologetic which was unnecessary as the fault lay completely with Booking.com.

Now on to our stay. From the minute we walked into the hotel we felt the atmosphere to be very relaxed. The staff were amazing. We were offered assistance to take our bags to our room and nothing was too much trouble.

Our first two nights were spent in a family room which while spotless with wonderful views did have rather dated furniture and fittings. Please don't think this is reflective of the hotel. When we moved into the other room for the last 2 days it was the epitome of chic. The decoration in the hotel overall is one of understated elegance whilst at the same time being comfortable and relaxing.

Meals could be taken in the dining room or the conservatory and in both the service was nothing short of outstanding. We also had some very delicious bar meals in the bar area and outside on the terrace. My personal favourites were the club sandwich (the best anywhere) and the cream tea.

The owner obviously has a very well managed hotel. The staff are the jewels in his crown and he is to be commended on them. On speaking to one of the lovely girls that served us we were told that she had been at the hotel 9 years. This to me sums it up.

We have already booked to return in October.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michele H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, Manager at Langham Hotel, responded to this review, September 7, 2013
Dear Michelle H,

What a wonderful review! Thank you very much for sharing your 5 star recommendation. We all work very hard to achieve your kind words and I really appreciate your acknowledgement. Please return again and again, you are always welcome.

Simon Brown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Level Contributor
282 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

Large luxurious and very comfortable rooms, tastefully decorated. Top class meals and top class evening entertainment. Very friendly,helpful and knowledgeable personnel. Great location and reminiscent of days spent at the seaside in times gone by. Would I go there again ? Definitely !

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynette A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon B, Manager at Langham Hotel, responded to this review, September 5, 2013
Dear Lynette A,

Thank you for your lovely little review. Really appreciated and enjoyable. We hope to welcome you again soon.

Kindest regards,

Simon Brown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Langham Hotel

Property: Langham Hotel
Address: 43-49 Royal Parade, Eastbourne BN22 7AH, England
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Eastbourne
#2 On the Beach Hotel in Eastbourne
#4 Business Hotel in Eastbourne
#4 Romantic Hotel in Eastbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Langham Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
A family run AA four-star hotel yards from the beach and overlooking the magnificent bay. A short walk to the pier, town and amenities. There is a bus stop directly opposite the hotel too. The Langham has been awarded an AA Rosette for Fine Dining for the past 8 years in a row. Has a thriving Lunch Club with top class speakers; regular Jazz Lunches, Cabaret Dinners, and a Pudding & Wine Club. ... more   less 
Reservation Options:
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Also Known As:
Langham Hotel Eastbourne

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