we are booked this apartment for 22.07-29.07.17. than we are came seen the flat wasn't ready for the guests. bed lines wasn't changed after guests who stay before us. the rooms and kitchen wasn't cleaned.everithing was dirty. the lady who give us a key called to agensy, but nobody not answer.she give us some duvets and pillow cases and some sheets as well, but not for all. we are cleaned a flat some hours and next day was need bought bed lines for a double bed. we are really worry about our holiday and can't enjoy our holiday. and nobody from agensy not answer for our called, or e-mails. not came for a cleaning. and not say us-sorry! very bad service.