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“Does the job but we were after a little more”

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Cumberland Hotel Eastbourne
Ranked #23 of 40 Hotels in Eastbourne
Reviewed July 29, 2012

We stayed at Cumberland for one night. We asked for a sea view room, and were offered to see the room first. We declined, as we thought it should be fine right? However, on going into our room, we were so disappointed and I immediately wanted to leave! Room was smaller than we had expected and very dated - the furniture has been varnished a hundred times and had flaked off in places, the carpet was marked and it just felt old! Not at all what we are used to. It was however very clean, and the view of the sea was lovely, with access to a large shared balcony. That was the down side as it was a hot night, and there was no window, just the french door which opened onto a shared balcony - we risked it and kept it open all night, hoping there were no madmen in the neighbouring rooms! We had dinner and it was very good - a little quiet and awkward, some low background music would have helped, but the food was excellent and the staff were very attentive, and there was no waiting around for the food. We slept well and the bed was comfy, and I suppose the room grew on us in the end. Breakfast was ok, a little disappointing with the buffet as you have to wait to be served, which seemed unnecessary, and it was not great quality. But again the service was very good and quick. Okay for a quick break away. Staff great, just a real shame about the room - a basic update would do it the world of good.

  • Stayed: July 2012, traveled as a couple
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1  Thank liz c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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200 - 206 of 231 reviews

Reviewed July 9, 2012

We were to have been booked into The Imperial but ended up in The Cumberland. A very good substitute. Excellent food, good friendly service, clean rooms. The room we had overlooked a parking and garden area at the back in which my wife saw an urban fox! It's centrally placed.
Bar prices were reasonable, in fact lower than many pubs in the town that I live. I would whole heartedly recommend this hotel

  • Stayed: July 2012, traveled as a couple
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1  Thank AlfredENewman40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

I have stayed at this hotel for 3 dance weekends now, and really can't fault it for the price. The little ballroom is lovely, the restaurant is nicely set out, the food of good quality with excellent service (no hanging around between courses). The rooms are of a reasonable size with comfy beds, flat screen TV, hairdryer etc. The decor is a little bit old fashioned , and a little bit faded but perfectly suits the style of the building. Everywhere was spotlessly clean and the staff were all just great. A special mention has to go to our bar lady, Sharon who looked after us all weekend like we were family, making sure we had a constant supply of jugs of ice water.

  • Stayed: June 2012, traveled with friends
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1  Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2012

We went for the weekend with a groop and had a lovlely time. The rooms were very dated but very clean. The bath in our room was very short, so you had to sit rather than lay down. This was OK as we also had a shower. We had a sea facing room with a balcony, as the weather was so good we made use of this. The staff were so friendly and always helpful.
I would recomend this hotel.

  • Stayed: May 2012, traveled with friends
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3  Thank tracy o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

Stayed here in March for 4 nights as part of a tour of area Excellent welcome. Yes the hotel may be dated but our sea facing room was clean and adequate. Wish bath had screen instead of shower curtain. Food was good English fare, well presented and served by very charming staff. There was themed entertainment each evening hosted by Philip, a fantastic host. Perhaps geared a bit too much to the line dancers who were staying but good nonethe less. This is a 4 star hotel hiding in a 2 star, just needs updating.

Room Tip: Ask for sea facing room although our windows were small!
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  • Stayed: March 2012, traveled with friends
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2  Thank JANE251062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2012

Booked 2 nights, with kids, in room with balcony and sea view. Fantastic room - large, clean, tidy and very comfortable. All staff very kind and pleasant, we really could not fault anything. Great breakfasts, that set us up nicely each day. Would definitely recomend to anyone and we will book again in the future. Many thanks to all at the Cumberland.

  • Stayed: April 2012, traveled with family
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1  Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

We went with a coach party to celebrate the New Year, from the moment we got there we were made so welcome besides our coach party there were two others there as well, everyone was so friendly that it felt like home from home, the staff and management went out of their way to make sure that a good time was had by all. Our room was so spacious and well furnished, the food was excellent and plenty of it, on New Year's eve there was a five course gala dinner followed by a great nights entertainment in the ballroom. The breakfasts were buffet style but served by the dining room staff, a three course lunch every day & in the evening a three course dinner. We would recommend any one to spend a holiday there just for the experience of first class service, we will definately be going again in the near future.

  • Stayed: December 2011, traveled with friends
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4  Thank berniethebolt35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cumberland Hotel Eastbourne

Address: 34-36 Grand Parade, Eastbourne BN21 3YT, England
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Restaurant
Hotel Style:
Ranked #23 of 40 Hotels in Eastbourne
Price Range: $144 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cumberland Hotel Eastbourne 3*
Number of rooms: 72
Official Description (provided by the hotel):
The Cumberland is one of Eastbourne’s Premier Hotels, commanding a wonderful position on the seafront overlooking the famous Flower-Decked Promenade, the Bandstand and the English Channel.In the Lounges and Wordsworth Restaurant, all of which have breathtaking sea views, you will find an ambiance of classic elegance. Entertainment is enjoyed throughout the year, including regular dancing in our Grand Cumberland Suite. Our 72 en-suite bedrooms, the majority of which have sea views, some with shared balcony, are tastefully furnished all with colour TV, Radio, direct dial telephone, tea/coffee making facilities and hair driers. We have a lift to all floors. Our Head Chef, one of Eastbourne’s best, prepares excellent cuisine with the utmost care, using only the finest ingredients, complemented by our extensive wine list. Our friendly, helpful and efficient staff will ensure that your stay at the Cumberland is a memorable one. ... more   less 
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