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“old fashioned in the best way”

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Hydro Hotel Eastbourne
Ranked #5 of 41 Hotels in Eastbourne
Certificate of Excellence
London, United Kingdom
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“old fashioned in the best way”
4 of 5 bubbles Reviewed September 18, 2013

My friend stays here annually for the airshow and wanted me to experience the charm of the hydro and she was right. A spotlessly clean hotel in a great setting high on the hill. Parking easy in surrounding streets. Cases taken immediately by friendly porter. Reception very slow and 'relaxed' . Not as slick as the high tech modern hotels but polite and friendly. Room o erlooking sea spotless and extremely comfortable. Windows that open which I love. The furnishings are not modern but the cleanliness makes up for that, plus the tranquility and mar ellous unspoilt view of tne sea.

Ate lunch in the crystal restaurant. Very good value and charming, old fashioned service from the restaurant staff. Breakfast was outstanding. Locally sourced bacon and sausages plus superb service. Lounge and conservatory area do remind me of a bygone era but so relaxing and peaceful. Most of the guests are of the silver variety but for us that was a bonus. Not a hotel for those in a hurry, but loved the atmosphere and will be returning in the next few weeks with my elderly mum who I know will love it.

Stayed August 2013, traveled with friends
Helpful?
1 Thank HEV333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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757 reviews from our community

Traveler rating
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    254
    74
    33
    18
See reviews for
184
297
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (296)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
111 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

My wife and I just returned from a 5 night stay. The building is indeed old but still functions well. The staff were all helpful and professional. The breakfasts are extensive good quality and very filling. The evening meals were excellent, tasty, varied and well served. The midday buffet style lunches were also excellent. Our room was spacious, overlooking the sea, clean and comfortable.All in all a great place to stay.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harvey s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed September 15, 2013

We stayed at the Hydro for a friends wedding . Overall it was OK , but , in a few areas the hotel is definitely from a bygone age !

One of the lifts is pretty unbelievable - a 4 person maximum load - not even sure if 4 people could fit in !

Our room was large and clean with the promised sea view and the bed was comfortable . The TV was probably the smallest one I've seen for quite some time !

We tried to get something to eat in the afternoon - around 3.30 and were told that the bar served food . They took our order for toasted sandwiches ( which was all there was available as hot food ) and then told us they couldn't do any hot food so we had to have sandwiches . The hotel clearly has very strict times when food is available - breakfast finishes at 0930 on Sunday , lunch is 12 - 2 ( I think ) and Dinner starts at 6.45. I was amused to read that room service is only available when the restaurant is open . If you arrive at strange times or need to eat outside their meal times..... its probably best to make other arrangements !

We did have dinner and breakfast when the restaurant was open and the food was very good .

They were very organised for the wedding reception and the evening buffet was also very good . My only observation was that things had to be asked for - e.g the bar to be opened in the function room and more staff to man it . I would have expected the hotel staff to do these things when they see the whole wedding party going to the main bar for a drink , but , it seemed that the bar was planned to opened at a certain time and we were too early !!

I got the impression that the Hydro is being run with a certain client in mind who likes the rigidity of the system they run which is fine as they do it pretty well.

Overall , we did enjoy our stay but I think the price was a little high for the quality of the room / hotel in general .

Room Tip: Sea view is worth it .
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed September 13, 2013

We went with friends for afternoon tea. The setting in the conservatory is lovely with fabulous views over the lawn to the sea but everything else is well below par. We had to go looking for someone to serve us then waited an age for our tea, which in itself was fine but served in bog standard hotel crockery and stainless steel teapot better suited to a transport cafe. Waitress obviously had no training in her trade leaning across one of us to pass a scone rather than going round and then asking if we wanted to settle the bill straight away and announcing the price instead of discreetly leaving the bill on the table. Whilst mentioning the table - this would also have been better placed in a transport cafe. Needless to say no sign of any table linen at all.
It is such a shame as with a bit of effort this could really be lovely given the setting.

Stayed September 2013, traveled with friends
Helpful?
3 Thank Ocky2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welham Green - North Mymms
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

This is certainly a very restful and lovely hotel - You have lovely views in bedrooms and
everything is kept very nice.
The food is good and a good selection - and the staff are very friendly. The garden is very good
and plenty of seats to use and just at the bottom of the garden is a lovely (small) but heated
pool. A most for the children and also for adults in the morning....

Room Tip: Corner suites are good for the views and on the third floor it is very quiet.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed August 27, 2013

I have just spent two nights at the Hydro Hotel and must say how enjoyable it was. It has a very relaxed atmosphere and on Sunday the sun came out and we were able to sit around the croquet lawn in deck chairs. It really does have the Poirot, Miss Marple factor about it. The staff were friendly, the breakfasts were very good, no fighting to get to the buffet, all the meals were served to you by very nice waiters or waitresses. The Reception staff were all helpful and eager to help and I can't fault the service.
I will definitely be paying another visit to the Hydro in Eastbourne. Well done !!

Room Tip: The rooms at the front are bright and sunny.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Movemail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hitchin, United Kingdom
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed August 26, 2013

Loved this hotel. It was a last minute booking for the bank holiday weekend so didn't pay much attention to reviews.

Enjoyed sitting in the comfortable communal areas, I felt I was in another era. As another reviewer said, expecting to see Miss Marple!

Sea view room which was wonderful, comfortable bed, plenty hot water, clean, lovely thick curtains.

Enjoyed sitting in the grounds, having a cup of tea.

Decent breakfast, with the treat of haddock or kippers. Good service.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank F776HR0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hydro Hotel Eastbourne

Property: Hydro Hotel Eastbourne
Address: Mount Road, Eastbourne BN20 7HZ, England
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 41 Hotels in Eastbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hydro Hotel Eastbourne 3*
Number of rooms: 81
Official Description (provided by the hotel):
The Hydro is Eastbourne's finest 3 star hotel. From its clifftop location, 121 feet above sea level, the hotel features magnificent views of the sea and the cliffs of Beachy Head. With 81 bedrooms, two restaurants and five function rooms, it is ideal for both business and leisure travellers. Plenty of free parking on site and surrounding the hotel, friendly and professional service, excellent cuisine, newly refurbished bedrooms and Wi-Fi included in the accommodation rate. The Hydro is the perfect choice for your next stay in Eastbourne. ... more   less 
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