We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“good choice over premier inn”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
New Wilmington Hotel
Ranked #9 of 40 Hotels in Eastbourne
Certificate of Excellence
Wigan, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“good choice over premier inn”
Reviewed June 12, 2014

I chose this hotel after seeing the premier inn i was going to stay at, Good choice and a lucky escape. really nice room and ALL the staff were first class, food very good and when I'm next in Eastbourne on Business or pleasure I know were i will be staying, thanks again

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Allan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Wilmington, General Manager at New Wilmington Hotel, responded to this review, June 30, 2014
Dear Allan T

Thank for your kind review, look forward to seeing again when you are next in Eastbourne.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

517 reviews from our community

Traveler rating
    336
    136
    36
    6
    3
See reviews for
100
257
19
24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
United Kingdom
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 11, 2014

We were impressed by the welcome and appearance .
The room was nicely decorated , well appointed and front facing although there's no particular view.
However came late afternoon while waiting in the foyer for a taxi when the porter began hurrying outside returning with suitcases in each hand , then back out again repeating the job in hand over and over , we looked at each other. We soon saw what the job in hand was as groups of people wandered in and so it turned out to be a coaching holiday party
More revealed at dinner . The dining room presented what you could call two seperate areas of what we gathered were private clientle [us] and those on a coaching holiday who a couple of days in seemed well looked after, in our opinion, better than private guests in fact with dining room staff looking to us as if they were bending over backwards to cater to their needs first . So I do agree with a previous reviewer that this is a hotel which caters for what looked like coach parties. Entertainment on hand too.
Apart from this the food was good.
However we would not return, preferring to be quiet and relaxed on our holidays.

Room Tip: Not sure you would have choice
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Casmana_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Wilmington, General Manager at New Wilmington Hotel, responded to this review, June 30, 2014
Dear Casmana

We are glad you were impressed by the hotel overall, We like to think all our guests are treated the same however and wherever they come from, Some people are only able to travel by coach as they get older as most companies offer door to door service and give help with luggage etc:
We are sorry you felt uncomfortable having other fellow holiday makers in just because they had travelled by coach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 10, 2014

Booked a one night stay, bed and breakfast.. Great location. A small choice of restaurants, Winter Garden, Theatre, and Eastbourne tennis club and beach all within 200 hundred metres. Parking is free in the road outside or the hotel will supply a parking voucher (£1 per day) for the surrounding area. The Hotel was clean and the room we had (108) had a new Bathroom. My impression is the hotel has recently been updated. Although there was a dinner menu we chose to eat out. The breakfast and service was excellent. A choice of juices, cereals etc. and then various hot items to choose from. The staffs attention, helpfulness, service was outstanding.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BenEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Wilmington, General Manager at New Wilmington Hotel, responded to this review, June 30, 2014
Dear Ben Essex

Thank s for the great review I will let the staff know you kind comments, glad you liked the new bathroom.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bracknell, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 10, 2014

We stayed two nights as a family of four in a superior family room, easily enough space. Room was big, everything was clean, food was good - but what stands out is the excellent service from every member of staff.

They did everything they could to make the stay as comfortable as possible - even down to checking if we wanted heated or unheated plates for the (free!) children's breakfasts.

Five star service, thank you

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Wilmington, General Manager at New Wilmington Hotel, responded to this review, June 30, 2014
Dear Dave d

Thank for the lovely review, see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
Reviewed June 5, 2014

Our most recent stay at this hotel was, as ever, excellent.
Every aspect of our stay was of the very highest standard. Our reception, when we arrived, was welcoming and efficient and we were accommodated in a large well appointed and comfortable room. The newly refurbished restaurant served meals of high quality, well cooked and prepared food. The menu at dinner changed daily which also gave a variety of choice for diners. The staff were friendly, helpful and were always willing to meet our needs. Checkout was as efficient as the check-in.

We very much enjoyed our stay at the New Wilmington and we shall return to this delightful hotel.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimmywit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Wilmington, General Manager at New Wilmington Hotel, responded to this review, June 7, 2014
Dear JimmyWit

We are glad you enjoyed your stay again, and liked our new menu.
Don't forget to join our guest club to receive all our great offers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 30, 2014

We have stayed at The New Wilmington for the last six years both at Christmas and Spring breaks
We have always rated the hotel highly and just when you think it can't get any better they have done it again with their new menu. The choices are very varied and the food and presentation is excellent thanks to Ray and his team. Special diets are well catered for and nothing is ever too much trouble, all the staff are so kind and welcoming. We always return home feeling rested and relaxed. I think the fact that many guests return regularly says it all.
Thank you to you all and we look forward to our next visit. Kind regards to you all.
C G & A

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Wilmington, General Manager at New Wilmington Hotel, responded to this review, May 31, 2014
Dear Carole

Thank you so much for your kind words, it is always a pleasure to have you, & Geoff & Anna of course. We are so pleased you enjoyed the new menu we have had all good feedback so far which is always a relief when such a big change is implemented. We will keep sending you all our lovely offers and hope to see you all soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 28, 2014

Stayed for 2 nights, Friday and Saturday, as we were attending a friends wedding in nearby Winter Gardens, which the location of this hotel was perfect.

Reception, restaurant and lounge were fine and we were located a room on the top 4th floor to which the one lift only went to the 3rd floor. Room when we finally found it was very dated with a bed and floor that both slopped, with bed also having a valance, very 80's! So two nights of not great sleep at least the drink from the wedding reception helped on the Saturday night!

Hotel clientele seemed to consist of a coach party of OAP's from up North so at least we were the youngest!

In fairness I can say we have ticked staying at the New Wilmington of the bucket list so no need to return.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LordGannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New_Wilmington, General Manager at New Wilmington Hotel, responded to this review, May 31, 2014
Dear Lord Gannon
We are sorry your recent stay with us did not come up to your expectations and I was quite surprised when I read your review as I personally dealt with your check out on the Sunday morning and when I asked if everything was ok for you, your wife duly replied yes thank you.
The hotels caters for a whole range of different clientele, from coach holidays, business People and families. We had 75 in for breakfast on the Sunday morning you were staying and only 32 were coach holiday guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Eastbourne hotels
0.2 mi away
The View Hotel
The View Hotel
#3 of 40 in Eastbourne
2,951 reviews
0.1 mi away
The Grand Hotel Eastbourne
The Grand Hotel Eastbourne
#7 of 40 in Eastbourne
1,546 reviews
0.9 mi away
Best Western York House Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Best Western Lansdowne Hotel
Best Western Lansdowne Hotel
#10 of 40 in Eastbourne
913 reviews
0.4 mi away
Hydro Hotel Eastbourne
Hydro Hotel Eastbourne
#5 of 40 in Eastbourne
817 reviews
0.1 mi away
The Devonshire Park Hotel Eastbourne
Show Prices
Show Prices
Show Prices

Been to New Wilmington Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Wilmington Hotel

Property: New Wilmington Hotel
Address: 25-27 Compton Street, Eastbourne BN21 4DU, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Eastbourne
#6 Business Hotel in Eastbourne
#6 On the Beach Hotel in Eastbourne
#7 Family Hotel in Eastbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Wilmington Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
The friendliest welcome in Eastbourne ... The New Wilmington is an AA 3-star hotel, close to Eastbourne’s seafront, town centre and theatres. Hotel facilities include: 40 en-suite bedrooms, including lift level and ground floor rooms; free, unrestricted on-street parking; secure garages; a private lounge and bar and an 80-seat restaurant serving traditional home-cooked dishes.The hotel provides regular entertainment in the evenings, including live music in the bar lounge up to 4 nights a week. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, LateRooms and TripOnline SA so you can book your New Wilmington Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Wilmington Eastbourne
Hotel New Wilmington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing