We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The best hotel in the UK”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Grand Hotel Eastbourne
Ranked #9 of 40 Hotels in Eastbourne
Certificate of Excellence
Reviewed March 22, 2011

Ten years go my wife and I wanted to celebrate our fist anniversary and were tipped off about the Grand. Each year we return and have the most divine weekend. It's not just that the breakfast is superb nor that the rooms are spacious or the building is a gem or that the facillities are first class or that there is worls class fine dining although all these factors contribute. It is the staff tha make this place unique. If you are looking for perfect service visit the Grand. Every member of staff strikes the perfect balance between attentiveness and good humour, helpfulness but non-subservience, responsiveness but not in-your-face. It is a pleasure to behold and I congratulate every single one them. My wife and I wil go back again and again to appreciate true excellence

  • Stayed: February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gogirama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,621)
There are newer reviews for The Grand Hotel Eastbourne
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,447 - 1,453 of 1,622 reviews

Reviewed March 14, 2011

We stayed at the Grand last weekend and thoroughly enjoyed the experience from the moment we arrived. Its a real treat to visit a hotel which has so much history and tradition - but equally exceeds the expectation of today's travellers - whether leisure or business. Not only does the hotel benefit from fabulous facilities - spa, gym, indoor and outdoor pool, 2 restaurants, snooker room, glorious public areas and beautiful meeting space - but it also has a thoroughly professional, welcoming team of staff. Nothing is to much trouble - they really do aim to please. Our son was made to feel particularly welcome - in fact it is very clear that children of all ages are positively welcomed with open arms by the hotel - and again great facilities - children's check in, children's high tea, creche and other activities. All meals were enjoyed -great service, menu selection and presentation. We can't wait to return !

  • Stayed: March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Janetahill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2011

this hotel is brilliant well worth every penny we spent, we did the valentines weekend with rose petals on the bed, champaine and chocolate strawberrys.we went in the swimming pool and spa which was very clean and lovely, played pool in the games room.was amazed about the valet parking when got there but if u have a older car tell them too turn the lights off as left mine on by mistake lol.rooms are brilliant i had one overlooking the car park of hotel looking towards the beach.resturant was nice where we had breackfast and staff very freindly. recomend a teadybear from the grand :) 10 / 10 from me

  • Stayed: February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sp13rsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2011

Based on previous reviews we were concerned that the Grand would be reminiscent of a nursing home with an unpleasant aroma! Far from it. This is a lovely hotel in a beautiful position in Eastbourne. We went with our 2 children and our dog! The beach is over the road with miles of fantastic walking on the doorstep. All the staff loved the dog and there was no problem having him in the hotel at all. There was a special welcome pack for the kids, free high tea provided for them every day and cookies and milk at bedtime. The room was lovely, clean, bright, lovely linen and no nursing home odour! My only complaints would be that there really ought to be wireless internet (for free) and the radio alarm clock was rubbish - we needed a replacement and that then went off at 3 in the morning without being asked. Otherwise - a great hotel, good pool and fabulous breakfast. We will be back with the family and the dog - the walks around Beachy Head are amazing - with fabulous rock pools on the beach.

  • Stayed: February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gringle_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2011

There are many good things about this hotel: superb seafront location, stunning building, great food and most of all really excellent, friendly staff. However, it feels old fashioned and not always in a good way. Most of the guests seem to be elderly. No disrespect to them and they are treated really well here. But it does give the place the feeling of a very grand old people's home. If you are younger ( and I'm over 50!) you may have expectations of a better experience. The rooms are tired and really need an upgrade in terms of decor, furniture and facilities. There is no wifi available for example and the bathrooms are dated. The bar areas have rather tired, drab chairs and are very brightly lit, so not cosy and intimate for that late night drink. I felt the hotel was possibly trading on past reputation and perhaps doesn't want to change for fear of alienating existing guests. It's a shame because with a subtle upgrade it could keep its tradition for great service while offering the standard and facilities of a 21st century hotel. I wouldn't go back because despite the lovely staff it was a slightly depressing place to stay.

  • Stayed: January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Carol16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2010

Stayed here for my fathers 70th birthday with family, which just happened to be over the xmas period. Had no idea what the hotel would be like and arrived in Eastbourne on a cold grim, foggy December morning with trepidation. On entering the hotel it was like going into another world with its lovely staff and beautiful xmas trees in the lobby, all warm and welcoming. We used the health club and childrens facilities and had a fabulous dinner and delicious breakfast. I was going to say that the only letdown were the bedrooms, very pink and chintzy and well overdue an update but as everything else was so perfect it seems petty to mention (though the sofabed is a little small to accommodate two children and one ended up in our bed!) - they are all part of the Grand's charm! Even the laundry staff smiled and waved as we walked past the window of the laundry room from outside - all staff were amazing - thank you! The hotel was full of extended families all getting together over xmas - it was all very heartwarming! Would I come here on a romantic break with my husband - no. But as a venue for some quality time with extended family - definitely. There is something for everyone here and I would love to go back, perhaps in the summer when the fog has lifted and you can actually see the sea!

  • Stayed: December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nic040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2010

I can't really understand why this hasn't got more top reviews? This is one of my favourite hotels to stay in, the service, food, rooms and facilities are pure 5 star luxury, and I'm fussy! Eastbourne isn't for everyone, but the hotel is great.

  • Stayed: May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RGWinchmoreHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Eastbourne hotels
0.2 mi away
The View Hotel
The View Hotel
#3 of 40 in Eastbourne
3,256 reviews
0.4 mi away
Cavendish Hotel
Cavendish Hotel
#34 of 40 in Eastbourne
1,369 reviews
0.1 mi away
Best Western Lansdowne Hotel
Best Western Lansdowne Hotel
#10 of 40 in Eastbourne
963 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hydro Hotel Eastbourne
Hydro Hotel Eastbourne
#5 of 40 in Eastbourne
850 reviews
0.8 mi away
Shore View Hotel
Shore View Hotel
#14 of 40 in Eastbourne
936 reviews
0.1 mi away
The Devonshire Park Hotel Eastbourne
Show Prices
Show Prices
Show Prices

Been to The Grand Hotel Eastbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Grand Hotel Eastbourne

Address: King Edwards Parade, Eastbourne BN21 4EQ, England
Phone Number:
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Eastbourne
#3 Luxury Hotel in Eastbourne
#6 On the Beach Hotel in Eastbourne
#6 Romantic Hotel in Eastbourne
#6 Family Hotel in Eastbourne
Price Range: $202 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel Eastbourne 5*
Number of rooms: 152
Official Description (provided by the hotel):
England's only five-star seaside hotel, The Grand in Eastbourne is one of the UK's most magnificent hotels. Variously described as a 'White Palace' and 'Wedding Cake', the majestic landmark property occupies a prime spot on the town's seafront with panoramic views along the coast and towards the cliffs at Beachy Head.Facilities include 152 beautiful bedrooms, many with stunning sea views. 2 Award winning Restaurants. Indoor and outdoor heated swimming pools, fully equipped Gymnasium and 8 beauty rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Orbitz, Priceline, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your The Grand Hotel Eastbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eastbourne Grand Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing