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“a hotel to return to” 5 of 5 bubbles
Review of BEST WESTERN Lansdowne Hotel

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BEST WESTERN Lansdowne Hotel
Ranked #8 of 42 Hotels in Eastbourne
Certificate of Excellence
Birmingham, United Kingdom
2 reviews
“a hotel to return to”
5 of 5 bubbles Reviewed January 9, 2013

we have stayed a few times now at the Lansdowne hotel and have always been pleased with the service ,food & the room.The prices too are very reasonable. Looking forward to our next stay later this year.

Room Tip: we like the top floor the 3rd one
See more room tips
  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank trouble17112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review, January 11, 2013
Thank you for posting such a complimentary review on the hotel. It is particularly satisfying when guests such as yourselves return time and again and find the standard of service we provide to be consistently good and at reasonable prices.

I am delighted that you will be visiting us again later in the year, and thank you once again for taking the time to review the hotel.
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854 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (276)
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Rhymney
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 6, 2013

An outstanding stay, great comfort,, exceptionally friendly staff and great service. We stayed over the new year period for the second year and could not fault the standards of the hotel. I would thoroughly recommend this hotel.

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gaynor334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review, January 9, 2013
I was delighted that you enjoyed your recent stay with us over the new year period and hope you will be here to see 2014 in!

Thanks for taking the time to give us such a positive review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West London
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed January 5, 2013

Stayed for three nights over Christmas 2012 and were not disappointed. Spacious and elegant public rooms with tasteful Christmas decorations. Friendly and helpful staff. Clientele was elderly but then we are both over 65. Hotel is well situated on the front only a short walk to the bandstand and a bit further on to the pier. You can walk the other way to Beacheyhead but that is a good trek and we took the car. Parking was free opposite the hotel although we believe charges may apply later in the season. Last year we stayed in a supposed 4 star hotel in Brighton that was nowhere near as good. Our son stayed for one night and had a nice room on the 3rd floor

Room Tip: Our first floor room was quiet and comfortable and had a sea view
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank caniscorpus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review, January 9, 2013
I was so pleased to read that you enjoyed your 3 night stay with us during the Christmas period and that you found our staff to be friendly and helpful, and our public rooms to be spacious, elegant and tastefully decorated. Also that you appreciated how well situated the hotel is on Eastbourne’s sea-front.

Thank you for taking the time to give such a good review of your stay and hope to see you again soon.
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Whitstable, Kent
Level Contributor
126 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed December 17, 2012 via mobile

Having visited and stayed here for a conference we were so impressed that we decided to return on a pre Christmas break. The room was large, spotless and well appointed, the ensuing likewise. It appeared to have been recently
Ly refurbished. Public rooms were also clean, nicely decorated and warm. Food was good and the staff attentive. Though the sea front road is busy, recent double glazing and heavy drapes muted it to an acceptable level. We booked for 4 nights, and paid no more than we did last year in Suffolk for two.

Stayed December 2012, traveled as a couple
Helpful?
1 Thank gas65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review, December 19, 2012
The review of your recent pre Christmas break at this hotel was a pleasure to read – many people only take the trouble to post a review if they have something negative to report!

You seem to have found every aspect of the hotel and its staff to be very good, and your stay to be good value for money, and I very much look forward to having the opportunity of welcoming you back in the future.
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Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 16, 2012

I recently had a business meeting and food was part of the deal. The food itself tasted brilliant in particular the vegetarian dish. The staff were fantastic. However, the only factor to let the whole meal down was the desert - it was a red berry and white chocolate gateau which was tasty but cut so thin it was almost insulting! Apart from the portion control on the desert - food and service were brilliant!

  • Stayed December 2012
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank LordBrett1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review, December 19, 2012
I am pleased that you thought the food served at your recent business meeting ‘tasted brilliant’, and that you found the staff to be fantastic. It is always good to know that the service we provide is appreciated.

However, I am sorry that you felt the portion of dessert was far too small, and I have taken this matter up with our Head Chef.

Thank you for taking the time to post such a positive review, and we hope to have the pleasure of welcoming you back on some other occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sidmouth, Devon U.K.
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 30, 2012

We booked 2 nights at short notice and expected the same good service as we received at other Best Western Hotels. We were not disappointed. Very clean, comfortable and excellent service from all the Staff. Breakfast was good but not the best I have had. Good value for money and we would return again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Mervyn9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review, December 7, 2012
I was delighted that you enjoyed your recent stay with us and that you found it to be good value for money.

Thank you for taking the time to give such a positive review; it’s nice to know when we get things right!

I look forward to having the opportunity of welcoming you back to the hotel on some other occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

Booked at short notice on laterooms.com, £75 for double including breakfast. At this price-point it is good value, with lovely position close to the front. For this we got an inside room looking away from the sea, fair enough. Good to have 2 decent armchairs, rarer than you might think, and enough light to read by, ditto. We were prepared to overlook the litter-bin that hadn't been emptied and the curious bathroom with sliding door and 1970s tiling. Staff were friendly and polite. bed linen was clean and crisp cotton. Breakfast got the little things wrong, cheapo low-meat sausages claiming to be from local supplier, watery scrambled eggs, slightly sludgy cafetiere coffee, but plenty to eat. Can't imagine who would pay the alleged price of £10.95 - probably worth about a fiver.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Christ0pherF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clairepj, Guest Relations Manager at BEST WESTERN Lansdowne Hotel, responded to this review, November 30, 2012
Thank you for taking the time to post such a positive review following your recent stay.

We are taking all your comments on board and are pleased that you appreciated having two comfortable armchairs and good lighting in your room.

We hope to have the pleasure of welcoming you back on some other occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lansdowne Hotel

Property: BEST WESTERN Lansdowne Hotel
Address: King Edward's Parade, Eastbourne BN21 4EE, England
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Eastbourne
#8 Romantic Hotel in Eastbourne
#10 Family Hotel in Eastbourne
#11 Business Hotel in Eastbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lansdowne Hotel 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Best Western Lansdowne Hotel is privately owned and has been in the same family ownership since 1912. It is this that has given the hotel a personal touch that is still very evident today. The Hotel occupies a premier position on the uncommercialised seafront overlooking the Western Lawns and Wish Tower with splendid views of Beachy Head and the sea. ... more   less 
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Also Known As:
Best Western Eastbourne
Eastbourne Best Western

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