The Mansion is excellently placed near the pier on Eastbourne's seafront but the disappointments start as soon as you enter. What were once fine period features have now been daubed with gold paint and the whole interior is dingy and run-down.
During our stay the hotel was catering almost exclusively for the extremely elderly and there were sticks and other walking-aids virtually everywhere. The completely inadequate lift was, therefore, monopolised by the many who lacked mobility.
The hotel extends itself down a terrace of Victorian villas which stands at the rear and access to rooms in that area is difficult and, for much of the time, the hot water gives up the attempt and the taps run cold.
The food is clearly from the cheapest source available and it is cooked to 'greasy-spoon' standards.
So: you are asking ' Why have you awarded the Mansion even one star?' (The AA have apparently given it three). My answer is that the efforts of the over-worked staff would justify at least that. They remain cheerful and obliging even after working long shifts. I thought they were great and they did much to improve what was otherwise a very disappointing experience.
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