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“Avoidably disappointing”
Review of Mo Mambo Mania

Mo Mambo Mania
Ranked #51 of 487 Restaurants in Eastbourne
Certificate of Excellence
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Families with children, Large groups, Special occasions
Dining options: Lunch, Breakfast, Dinner, Late Night, Delivery, Reservations, Takeout
Description: Italian Family Run Business Full Range Of Italian Style Dishes. Kids Menu Available, Great Value For Money.Located By The Sea Front, Al fresco Dining, Serving Food All Day All Week.Come And Enjoy Our Authentic Italian Atmosphere With Our Monthly Live Music Themed Nights.
Reviewed 3 weeks ago

This is a review of our evening at the Mo Mabo Mania restaurant on Saturday evening, 21st September. There were 18 of us celebrating my mother’s 80th birthday.
The restaurant was nice and the food was good. However, it was a very disappointing evening and probably need not have been so if the manager had been open with us about his problems at the outset and had acted like he cared more.
The waitresses were friendly and willing but did not seem to have experience of what to do- perhaps they had been called in as extra help for the night. The did not know what to do with the drinks and made a long muddle of it that eventually we wrote our food order out for them to save time. They also tipped a whole beer over one of us- that was a total accident but no apology or gesture from the manager. Made own order.
The first five or so meals arrived after over an hour of ordering. We had finished these well before the next few meals arrived and the remainder eventually came out 40 mins after the first.
We asked to speak to the manager. He came and listened, then said (I think) that one of the ovens was not working and said he could do no more than say that he was very sorry. Maybe I am wrong but he gave me the impression that he wanted to get the conversation over with asap and go. We did not say it then but actually no, you can do more than just say sorry.
We did not have time to stay for desserts.
If he had been up front with us at the beginning we might have been sympathetic, even though it was not our fault that they were unable to offer a proper service. He knew well in advance that we were coming. Instead, he chose to keep his head down and bluff his way through. Our level of disappointment could have been lessened.

Date of visit: September 2019
    • Value
    • Service
    • Food
1  Thank 321cymro321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 444 reviews

Reviewed August 24, 2019

Poor service never got to taste the food waited nearly 2 hours and they still hadn’t started to cook our food we hat to ask for our drinks after 20 min of ordering we got fed up and left poor everything

Date of visit: August 2019
1  Thank Qualitybitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2019 via mobile

Recently had a meal here opting for set menu deals advertised outside as we were passing and wanted something close.

Waiter not very clued up and rolled the kids menu of the top of his head which left us not too confident. No drinks order taken.

Kids meals come out with our starters as requested. This is fine. Food was quite nice. No drinks order taken.

40min wait and had to ask when out mains were coming out which prompts the original waiter to come over all delighted with himself and proudly producing the dessert menus not realising we hadn't had our mains. Ordered drinks before he rushed off again. Also notice panic in the kitchen having realised our order was missed. 10mins later wrong food arrives.

Eventually they get it right and we must say the food is spot on. Really nice. Just took its time getting there which is a shame.

Daughters and myself used bathrooms after mean. Big regret. How it passes health and safety is shocking.

Ordered the bill and no surprises by this time that this is wrong also.

We left. No tip except must do better.

Date of visit: August 2019
1  Thank Matthew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2019

Visited MoMambo this week
Six people in our party, not many parole in the restaurant
It took nearly 2 hours to get 4 salads, a pizza and a spaghetti bolognase to our table
Bad bad bad service, food complete rubbish when we eventually got it, table next to hour got offered their desserts before the recurved their main courses
Complete shambles
Will not be going back ever!!!

Date of visit: August 2019
1  Thank 1chrismus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2019 via mobile

Beautiful food and the waitress was great. However 9.45 on Friday eve and we were made to feel like we were intruding. Music off, muttered comments and owners had their coats on. Never felt like this before and won’t be back. Came tonight in memory of the previous owner.

Date of visit: August 2019
1  Thank CarolW1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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