We booked a sea view room for two nights over the weekend, however we were called the following day after booking online and were told that due to an error on their website the room was double booked and no longer available. We were offered a basement room for half price so took it. When we checked in we were told that miraculously the original sea view room was now available!!
This did irritate me but was pleased to have a sea view as the view was great and the room had plenty of light which was my main concern about the basement room. However on check out we were only charged half price so no complaints.
Waterside is a nice boutique hotel, the location is good for the sea front but a bit of a walk to the town centre. We were in a deluxe sea view room which wasn’t a large room but big enough for a couple. The usual tea and coffee facilities, but no complimentary water, which would have been nice. The choice at breakfast was good and I like the fact that the serve breakfast till 12pm on weekends as this meant you could have a lazy weekend lie in if you wanted.
All staff from check in, breakfast and check out were friendly and helpful, we were even given a drink on the house when we had to wait for a room to be cleaned during check in. We only had breakfast so can't comment on the dinner or bar service. I would definitely stay at the Waterside again especially when the weather is better to get the full benefit of being on the sea front, but that was after paying half price as not sure the room was worth £125 a night, mainly due to location from town centre and the lack of complimentary items such as bath robes, water etc.
- Official Description (provided by the hotel):
- The Waterside is a waterfront hotel in Eastbourne with stunning sea views. All of our individually styled rooms afford you complete comfort, with our more extravagant suites offering a choice of Jacuzzi, sea view bathtub or an in-room telescope for late night star-gazing. Recently taken over by new owners and under new management. The hotel is going through constant refurbishment procedure to improve the facilities. Currently we offer very good bed and breakfast rates, bar with high quality products, and a spa room with one of Eastbourne's best therapists. In addition to that, we run a monthly Waterside Wine Club with wines from all around the world and a professional wine distributor to talk our guests through the history and making process of each wine. We like to promote culture and our outstanding local artists who's work can be seen at our monthly exhibitions, as well as unique paintings in our rooms that guests can buy should they wish to. ... more less
- Reservation Options:
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- Also Known As:
- Waterside Hotel Eastbourne