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“Location great, breakfast small”

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The Alexandra Hotel
Ranked #30 of 41 Hotels in Eastbourne
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Location great, breakfast small”
3 of 5 bubbles Reviewed October 8, 2012

For the price I didn't expect plush surroundings, and that was the right expectation to have, as it turns out. The rooms are spacious and clean, but the decor is dated throughout - including in the communal areas and dining room. It reminded me more of a retirement home than a hotel, but as the manager/owner was keen to point out to me, they struggled to compete against the big chain hotels (he also proceeded to tell me in detail about the amount of wasted food).
My room was comfortable and the hotel is in a great location for the town centre and seafront. The staff in the dining room were very helpful and pleasant, but the owner/manager was decidedly downbeat - not quite the ray of sunshine the place really needed (it really needs a refresh, if only to brighten it up a bit, but I appreciate this costs money, and at £40 a night I doubt there's much in the kitty).
The main complaint was the breakfast. Now I'm no Mr. Greedy, nor do I waste food from a breakfast buffet, but even a supermodel would probably expect at least two rashers of bacon and two sausages - I even only got a half slice of fried bread. Shame, because it was actually very nice, but it bearly filled a side plate. Other guests I spoke to had the same gripe, so if you stay here, ask for two breakfasts.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
    75
    35
    26
    11
    12
See reviews for
30
51
14
10
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Any
English first
Poole, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed October 5, 2012

Spent a couple of nights here , owners were very polite and helpfull , bedroom was spotless , but dated , the shower wasnt very hot and had hardly any pressure , all the meals were well cooked but quite small portions , which left us hungry and needing to eat again mid afternoon , but we were on the seafront , and thats what attracted us in the first place .

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank george w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton Abbot, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed September 17, 2012

The two owners were rude throughout our weekend stay - they were always 'busy' and didn't seem willing to help. I think they were rushed as we were part of a very large group staying with them - they had plenty of notice of this, however, so could have taken on additional agency staff if they were likely to be overwhelmed.

No soap or towels were provided on either of the days - guests in other rooms had been provided with these.

The room was basic but reasonably clean - we had a good view of the pier as the hotel is right on the sea front.

The room could do with lined curtains to reduce the amount of light getting in - this would have helped me sleep much better.

I would definitely not stay again.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MarcusKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London England
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed September 16, 2012

Good value,very clean,nice breakfast,very helpful.

On the seafront with a great view if you have a front room

A comfortable two star property

Small bar,I would change the draft beer

Slightly quirky

Staff worked very hard

Stayed September 2012, traveled with friends
Helpful?
2 Thank tonyrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 29, 2012

Fancied getting away for a night on bank holiday weekend, booked at last minute. Hotel was in a very good location near to pier,shops,restaurants etc. Hotel supplied parking voucher which was a pound and was valid until 11 the next day. Hotel was run by a lovely couple who were very helpful and friendly. Hotel was not modern but was kept well and was very clean. Our room did look like it had been painted recently. Breakfast was very nice but could have been larger portions. We would go back again for a short stay.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Molesey, United Kingdom
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed August 28, 2012

Basic hotel, with very good hosts. Stayed with my partner for the air show. Fantastic location. Room could do with a coat of paint but decent size. Hotels location is great for a stroll into town. Good pub The Bucaneer just down road away from seafront, very friendly staff team. Breakfast was minimal but decent fry up all the same. Would return as fairly good value for money.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Justin72-007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 15, 2012

Just spent three nights at Alexandra could not have chosen a better spot ideally located at sea front we were able to sit in bar area outside and watch the airshow which we didn.t know was on. The owners are lovely people very friendly room was clean a bit small maybe but we were hardly in it there is a lovely big lounge, but in good weather like we got you.ll be outside. Food was excellent

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank margaret b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Alexandra Hotel

Property: The Alexandra Hotel
Address: King Edwards Parade, Eastbourne BN21 4DR, England
Location: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #30 of 41 Hotels in Eastbourne
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Alexandra Hotel 2*
Number of rooms: 38
Official Description (provided by the hotel):
This property is a 12-minute walk from the beach. Conveniently situated on Eastbourne’s seafront, the Alexandra Hotel offers a restaurant and a bar. It is just 150 yards from the Winter Gardens and Devonshire Park. The Congress Theatre is only 3 minutes’ walk away. The rooms offer a flat-screen TV and tea and coffee making facilities. The en suite bathrooms have complimentary toiletries and a hairdryer. Many rooms boast views over Eastbourne Beach and the sea. In the mornings, the Alexandra Hotel serves full English breakfast. Guests can also enjoy fresh and varied English cuisine in the bright dining room, which boasts panoramic ocean views. The hotel also offers 2 lounge areas and a cocktail bar. Eastbourne is home to various restaurants and shops. Eastbourne Pier is only 750 yards from the Alexandra Hotel. It offers amusements and a nightclub. Eastbourne Railway Station is just 10 minutes’ walk from the hotel. This is our guests' favorite part of Eastbourne, according to independent reviews. Groups in particular like the location – they rated it 8 for stays with multiple people. We speak your language! ... more   less 
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