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St. George Gardens Hotel Suites
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224 - 229 of 365 reviews
Reviewed August 23, 2012

We booked 10 nights in ST GEORGE GARDENS FAMILY HOTEL to attend our daughters wedding there. After reading all the reviews and looking at the photos of previous guests online, we were really looking forward to staying there. Obviously the wedding was our main priority but also we needed a good holiday as we hadn't been away for 4years. We were led to believe that we could use the facilities at the ST GEORGE HOTEL. But when we asked about this we were told we could use the pool and gym etc but not the swim up pool bar. In fact we could not get a drink over there at all so what was the point of using the pool and having to go back over to the other hotel to get a drink when it was all the same drinks. We also read on the reviews about silver service etc in the restaurant and the barbeque nights , which was not the case at St George Gdns There was also a problem with poo in the pool at St George Gds 6 days in a row. Not once did they close it down, in fact the entertainment staff scooped it out in plastic cups. Which we thought was unacceptable, espeacially for them as they were briillant. We had our 2 grandsons age 2 and 4 with us in our party and my daughter took them to a hotel up the road, (where some more of our party were staying) so that they could go in the pool there, she was very upset that they were expected to use a pool which had not been properly cleaned. It is also not very good if you are disabled or not too good on your legs as there is not a lift to all floors and we had to get a lift to the 3rd floor then walk down to the 2nd in block D and vice versa going back out.
ON THE UP SIDE ......Our daughters wedding was beautiful. The wedding planner and all involved in helping to organise it were great. The cutting of the cake and champagne toast were done at St George Hotel . My daughter and her new husband had booked the red wedding bus as a surprise for us all and it was a lovely day for everyone who attended.
The bar staff, resaturant and entertainment staff at St George Gdns could not have been better. Well done to them. After we complained about the pool situation the Thomson rep managed to get us a day pass, on our last day, to the other hotel and was very helpful and understanding as we didn't want our grandsons to go in that pool again.
Anyone thinking of going to the St George Gardens, don't be put off by this as long as you are not expecting the full use of the sister hotel next door. I believe the poo in pool situation was just an inconsiderate family. The staff all round are really friendly and helpful. The entertainment was great. The food also great. The views from our seaview room were stunning.

  • Stayed: August 2012, traveled with family
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1  Thank sujo_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

Firstly let me say that we stayed the end of May to early June for 2 weeks. My family was one of many that had been duped into booking a 'Premier Family', then to have the hotel removed from this 'reputable' class by First Choice. My requirements for a holiday consisted of a family friendly hotel, entertainment for the children and being on the beach.

My family arrived late at night, with two small children, 3 and 4, 4 cases and a buggy. From exiting the coach we had no assistance with luggage, followed by no assistance to the room. Our room was large, but dated, and i was disappointed, the words of other trip advisor views ringing their warnings in my ears. First impression on the charmless bar area/reception with no atmosphere at all was, i want to go home! Bedrooms are large, but I have stayed in 2* rooms at 2* star prices that had been nicer, very hard beds and tiny bathroom.

However daylight brought morning which brought our first glance at the grounds, lovely, pool area, very nice and beach. What beach? It was terrible. Our first week was lovely and relaxed, then the schools broke up and the place was packed, if you went to the pool after breakfast then you could only get a bed on the grass by the sea, no good if your little ones want to play in the pool but a lovely spot without children nagging you :)

Food at the restaurant was ok, some days better than others and more importantly the kids always had plenty. Food from the pool bar was bland, no kids portions available so always alot to be thrown out. Service in the restaurant was good for your first 2 days, you felt looked after with assistance with drinks etc, after a few days this stops completely. During our manic second week the restaurant struggled, its not nice waiting for a dish to be replenished when you have children who have quickly finished their 20th chicken nugget of the day wanting to go the show!

On to the entertainment, great if your under 10. Kids loved the minidisco, and hotel extended this part during our stay. Ampitheatre is a bit of a nightmare if you have little ones. One night we had 'Movie Night' at the pool bar... Homeward Bound! .That place was empty after 5 minutes. Some nights better than other, Greek night was boring but the fire show was great. Daytime entertainment was for older children, the kids club was awful. I had the pleasure of staying and witnessing as my daughter was 6 months short of 4, looking back im glad of this. It was torture, a woman with no natural ability with children had them sitting on a floor playing a game I didn’t understand that involved rolling a dice and eating a smartie(?) Fabulous fun for them.

This is more a wedding hotel than a family hotel, guests flock in huge groups to the hotel and only due to our lovely first week we noticed the difference this made to the hotel. By day ten me and my partner wanted to come home. This hotel put me off weddings abroad which i was looking to book after a lovely holiday in Rhodes.

If you are booking out of season, or are getting an extremely good deal then go for it. Otherwise im sure Cyprus has far better to offer, I wouldn’t consider staying here again nor recommending, for the small fortune we spent I was expecting better.

  • Stayed: May 2012, traveled with family
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Thank SThom1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

we came back yesterday from this hotel, we were advised this was a 4 star hotel when we booked, we wanted something special for our honeymoon but decided with the prices at the moment 4 star would surfice, i would say this was a 3 star at the most rooms were outdated and our room was poorly maintained, the doors wouldnt lock after the first day, this may have been because i pulled it too hard, but they did fix it the day before we come home.
this is the first holiday in cyprus and wouldnt put me off going back there, there was poo in the pool 7 days out of our 14 days holiday, which maintenence were reluctant to do anything about, one of the days the guests removed it from the pool them selves, once they checked the pool they threw in lots of bleach to compensate, so much it hurt peoples eyes,
food was acceptable, nothing special. the day trips that were offered were really good value, my 6 yr old loved the musketeer trip and the water park. but it is a good hour and half from the hotel to the water park.
the childrens entertaintment were good with the kids, but the hotel run kids club was ok but didnt want to be bothered with children it seemed like she was happy for them to be there but not to have fun,
also this hotel was listed with a steam room and sauna these were not functioning when we got there, also you have to provide your own table tennis bats and balls and for pool you need to take your own set with you,
this was made an excellent trip by the people we met and the fun we had,

Room Tip: room above the reception has an excellent view
  • Stayed: August 2012, traveled with family
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1  Thank scott k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Have not got a bad thing to say. wonderful holiday, fantastic food, good quality drinks, large rooms kept very clean by the maid, the most amazing views from balcony, very comfortable sunbeds etc etc. I don't understand the negative reviews, it was a fantastic holiday! Ok it's a trek into Paphos but it does say that in the brochure!!!! Lovely helpful staff, special mention to Betina and Taras? And a very special mention to Stella and her cocktails!! Lovely! The entertainment team,Caz,Rich,Alex,Christian,Daisy etc worked so hard and were great fun. If you have booked to go there you will have a great time! Can't wait until next year.

  • Stayed: July 2012
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1  Thank sunlover034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Dont be put off this hotel, the food was very good and varies every night. The facilities were very good along with the entertainers, Caz, Christian, Daisy, Alex and Rich. They entertained both mr 11 yo daughter and 4 yo son both in the day time and the evening. Although the daytime entertainment was more pointed towards my daughter, my son visited the kids club 10.30-12.30 only twice because he preferred the pool with made friends. We hired a car for 4 days to get visit other areas of Cyprus (recommended) just to break up the time. Overall we would go back to the same hotel.

Room Tip: Book a family suite low to pool, it gives 2 beds in the living area and a separate bedroom for adults after all the free drinks
  • Stayed: August 2012, traveled with family
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1  Thank Stanipkiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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