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“Much better look.....”

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Four Points by Sheraton Penang
Ranked #1 of 6 Hotels in Tanjung Bungah
Certificate of Excellence
New York City, New York
Level Contributor
254 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Much better look.....”
4 of 5 bubbles Reviewed October 4, 2013

than before. The Four Points looks light in colours, the setting is very friendly.
There has to be done some changes at the beach and cleaning up the car park!
The Restaurant has a very clean look, but the service and food need to improve.
The prices are very reasonable. Maybe, therefore the food is according to the price.
The waitresses has to be trained. From time to time we will see what improvement
the Hotel will make. We are sure this will be a good addition to Penang.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Susangermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt V, General Manager at Four Points by Sheraton Penang, responded to this review, October 5, 2013
Hi Susangermany,
Thank you very much for staying with us and thank you for your constructive feed-back.
We will defenitely increase our trainings so that we can offer excellent services. Thank you also for your comments on the car-park and on the public beach. I will certainly look into this so to be able to offer a better experience all around.
Thank you once again and hope to see you agian soon.
Kurt.
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1,021 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (367)
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English first
Taipei, Taiwan
Level Contributor
130 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed October 4, 2013

I was going to really hurt the hotel with a bad review. But I found out it is still pre-opening period. Even still, I don't think they are ready even for pre-opening. Don't stay for at least 6 months!!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jchanlifat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt V, General Manager at Four Points by Sheraton Penang, responded to this review, October 5, 2013
Hi Jchanlifat,
Thank you very much for staying with us and for your review on Tripadvisor. We are indeed very new however we do strive to offer excellent service. I'm very sorry if we failed in some aspects and I sincerely hope that I can welcome you back again and that we can show you our true hospitality. I would love to get more detailed feedback from you about your experience, so if you have some time, I would appreciate if you could drop me an email (kurt.vieren@fourpoints.com) with some comments, so that we can rectify.
Meanwhile, very best regards.
Kurt.
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Brisbane, Australia
Level Contributor
224 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed October 3, 2013

This hotel has changed name 4 or 5 times since i started coming to Penang.
Finally it it good enough to stay in.
Paint job on the outside is the worst part of the hotel.

Feel good atmosphere, beach hotel feeling without heading all the way to Batu Ferringhi.
Close enough to Georgetown to enjoy the best of both worlds.

Only opened 1st October so the staff were a bit lost but at least most of them always had a smile on tired faces.

I'll definitely come back in a few months when things have settled down.

Room Tip: All rooms are new so you can't go wrong.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blackmark1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt V, General Manager at Four Points by Sheraton Penang, responded to this review, October 5, 2013
Hi Blackmarkt1
Thank you for staying with us and thank you for the review. I hope it will be helpful to the readers and I look very much forward to welcome you back again in the next month!
Kurt Vieren.
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Penang Island, Malaysia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

The old Tanjung Bungah Beach Hotel was transformed into an Elegant Modern Hotel , FOUR POINTS by Sheraton. This is the only hotel under Sheraton Group in this island. With its International reputation , I am sure the opening of this Mid-Size seaside hotel will attract many local and foreign tourists to this beautiful island which has plenty to offer. One can enjoy the beach,the hills and the Heritage capital Georgetown. local cuisine and foreign cuisine can be found everywhere with reasonable price.
We checked in on the very First day of its opening on 1st October 14 . The hotel looks new and smells new with beautiful decor. The entrance is expansive ,bright with sea breeze accompanied by the rhythmic sound of the waves. The reception staff was very friendly . We were offered Nutmeg ice cold drink . Nutmeg is a favorite local produce which can be made into oil, drink etc with medicinal value. The Premium room we had was fairly spacious with well arranged ensuite white ware. It has separate shower and long bath. Toilet has its own enclosure with louvre door. The King size bed is comfortable . The wall hung 42" flat TV was well positioned providing comfortable viewing while lying on bed. The air condition works well with no noise. We had dinner at its Restsurant which has an open kitchen . Food was excellent and price was fair. The hotel has a short private beach. But we are sure if it was swim able . However there is medium size pool for those who want to swim. This hotel is in between the town and the famous BatuFeringhi Ferringi Beach. There is shuttle service for those who need to go either way. Public transport is convenient . Rapid Penang provide regular bus services to these two ends. The bus stop is around the corner.Even foreign senior citizen is entitled to discount fare. One needs to bargain with taxi driver before getting in.
On the whole we are happy and enjoyed our stay on the opening day. I will recommend visitors to try this New Hotel.
The Front Manager Mr. Adrian Ng is very helpful . We wish him well in his new endeavor.

Room Tip: Choose room on higher floor ocean facing
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chinheong P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt V, General Manager at Four Points by Sheraton Penang, responded to this review, October 3, 2013
Hi Chinheong,
Thank you very much for visiting us on our opening day and thank you for your review on Tripadvisor. We're very happy to be back on the beautiful island of Penang and together with the team, we strive to deliver uncomplicated Four Points comfort.
Looking forward to see you around again!
Kurt Vieren.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 1, 2013 via mobile

I decided to choose this hotel as it is newly refurbished and i would like to stay near the beach. I was glad that my decision was rewarded with beautiful views of the beach and water front. Services was good and staffs were friendly. I would strongly recommend this hotel for honeymooners, families or beach lovers!!! All looking for a relaxing time!!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank STeoWY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt V, General Manager at Four Points by Sheraton Penang, responded to this review, October 2, 2013
Dear STeoWY
Thank you very much for visiting us and for your favorable review. We're looking very much forward to see you again soon!
Best Regards - Kurt Vieren.
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Paris
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

This hotel has just had a most extensive overhaul and refurbishment and had been re-branded under the aegis of the Sheraton Hotels.

Bright colours and a sense of excitement prevails in the common areas. Slap bang on the beach the bar and restaurant have a wonderful tropical ambiance.

Well worth a visit.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Faldet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourpointspenang, General Manager at Four Points by Sheraton Penang, responded to this review, September 24, 2013
Hi GastroCurean,
Thank you very much for your review, we are excited to welcome you back again to our resort.
Best - Kurt Vieren
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Penang

Property: Four Points by Sheraton Penang
Address: 505 Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
Location: Malaysia > Penang > Penang Island > Tanjung Bungah
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Tanjung Bungah
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Penang 4*
Number of rooms: 220
Official Description (provided by the hotel):
Enjoy the uncomplicated comforts in any of our 220 welcoming guest rooms and suites, where you’ll find everything you need to feel at home; some have outstanding views of the Malacca Strait. Enjoy free bottled water daily and stay connected with free wired and wireless High Speed Internet Access. ... more   less 
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Also Known As:
Tanjung Bungah Beach Georgetown
Hotel Tanjung Bungah Beach
Four Points By Sheraton Penang Tanjung Bungah

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