I booked via agoda.. Hotel couldnt find my registration. Took about an hour. Then the receiptionist gave me a room.
I go for lunch 1st then i went to the hotel..
When i open the door, very suprising. A man without cloth sleeping at my bed. I go again to the counter n tell the manager. The manager seems like not guilty n even not say sorry at all.
She change my room n said mybe the receptionist wrongly duplicate the access card.n give it to other cust. What the ($$&@(??
Then i go for another room.. After 10minutes in the new room, i saw a rain inside the room.. All the furniture getting wet. The aircond leaking!!! Carpet n the curtain..
I call the manager.. She said the maintanance crew will coming to fix it. Again??
I ask for room changing.. But the manager refused.
I waited around 20minutes for he come n another 20minutes fix the problem..
I came here with my kid to relax.. Very poor service..will not come again.More
- Free Parking
- Breakfast included