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All reviews pool area number bus sea view free wifi central palma breakfast was delicious glass door per device coffee machine relaxing break superior room lovely hotel reception staff close to the hotel half board quiet location visited this hotel
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Reviewed July 9, 2017

We had a lovely stay in the hotel. The staff were all very friendly and helpful at all times. Our room was lovely with a small balcony overlooking the beautiful cove that the hotel is situated in. The breakfast was very average, there was a choice between quite a poor selection of English food (bacon, eggs, baked beans etc.) but there was also a very large table of fruit and yoghurts for a more European style breakfast which was very good. There was also free champagne at breakfast if you're into that. The pool was great outside and was very clean and there were plenty of sun beds surrounding it. You could also swim in the sea if you wanted to but there was no beach. I had a spa treatment in the spa which was a very relaxing Thai back massage which was amazing but the spa was very basic, no facilities such as pool/steam room etc. literally just a room for treatments. We were half board which meant you had dinner included in the stay which was amazing. Each night there was a very small set menu which you could choose from 3 starters, 3 mains and the buffet deserts. The food was outstanding, there was always a meat, fish and veggie option and it was beautifully presented.

Was a great stay altogether in a very pleasant hotel.

  • Stayed: July 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank food_critic_jsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this reviewResponded July 20, 2017

Dear food_critic_jsy,
Thank you so much for this review about your visit to Europe Playa Marina. Your feedback is always important for us because it helps us to improve our product and service.
We are happy to read that you stay was pleasant for you and you enjoyed your days here.
We hope to welcome you again soon.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2017 via mobile

Partner booked 4 nights for my birthday trip away. Room was good but the decor was a bit "out there". Hairdryer was one of those awful wall mounted ones. No free WiFi in rooms but one hour free WiFi at the pool per day per device. Lunch was fantastic, tried the dinner menu but was not as good. Breakfast fantastic.
We had a night flight on our last day and they kindly let us use the room until we had to leave to the airport. Service was faultless!

Stayed: July 2017, traveled as a couple
1  Thank ShameemG3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this reviewResponded July 20, 2017

Dear Shameem G,
Thank you so much for these words about your stay at Europe Playa Marina.
We are involved on an improvement process that it is not finished yet. For this reason, there are rooms that are not refurbished yet and there are different services included depending on the type of room.
We are happy to read that you enjoyed your stay specially the service offered by our staff.
We would be pleased to welcome you again.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2017

The room we stayed in was not an upgraded one. It was lovely and clean with a super sea view, room 217. It could do with an update but that is not a criticism at all. Location was amazing. Sitting in the pool area was wonderful. Watching the activities in the sea and listening to the waves lapping on the rocks bliss. Good outdoor bar and dining area, spotlessly clean. Helpful staff in all areas, reception, dining,bar everywhere. Nothing too much trouble, lovely people. Excellent breakfast buffet, omelettes yummy. Near to restaurants, taxis and buses.

Room Tip: Ask for upgrade i.e. Refurbished room, if available
  • Stayed: June 2017, traveled as a couple
    • Location
    • Service
Thank flamingowoo2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this reviewResponded July 20, 2017

Dear flamingowoo2016,
Thank you so much for taking the time to write this review about your days at Europe Playa Marina.
We are happy to read that our facilities, gastronomic offer and services were satisfactory for you.
We hope to welcome you again soon.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2017 via mobile

First impression, not 4 star. I paid just shy of 2 grand for a week's holiday in this hotel. Which included an upgrade, sea view. What did I get that made me feel that this hotel was worth the money, NOTHING, not even a kettle in the room. And don't bring your cat because you won't be swinging it in the room I paid for. Take me home.

Stayed: June 2017, traveled as a couple
Thank peterhiatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this reviewResponded June 17, 2017

Dear peterhiatt,
Thank you so much for this review and for your visit to Europe Playa Marina.
We are sorry if you did not meet your expectations about our hotel. We are very concerned about the welfare of our clients. For this reason, we invite you to talk to our reception team in order to tell them what can we do for your for a better stay. They will do their best.
Some services, like free wifi, bath robes or free water on arrival are included in our double superior rooms.
If you have any other question, please do not hesitate to tell our staff and they will help you.
We wish you a pleasant stay at Europe Playa Marina.
Kind regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2017 via mobile

We stayed in one's the older not refurbished rooms. There was a funky smell and the interior seemed to be from the 90s, yet it was clean and given the price we paid - good value. The best thing about this hotel is the location, pool area and a good breakfast buffet.

Stayed: June 2017, traveled with friends
1  Thank Karolina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this reviewResponded June 8, 2017

Dear Karolina F,
Thank you so much for this review and for your visit to Europe Playa Marina.
As you say, we are in a refurbishment proccess. We are happy to know that you enjoyed your stay despite of you did not meet your expectations about the room.
We would be pleased to welcome you again soon.
Best regards.
The management team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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