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Europe Playa Marina
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Reviews (438)
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All reviewspool areasea viewnumber busfree wificentral palmaupgraded roomper devicecoffee machinelovely hotelreception staffbreakfast and dinnerquiet locationbreakfast was excellenthalf boardvisited this hoteljust arrived backnight break
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Reviewed May 14, 2012

really nice hotel, beautiful decoration, perfect location, very relaxing and clean. Not for cildren but we had a great time also being the hotel next to palma city. Good food and very nice staff. The rooms have a wonderful view straight on the sea. Wow! we' ll most definitely go back there and will recommend this hotel to all our friends and family.
monia 70

  • Stayed: May 2012, traveled with family
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2  Thank Monia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director Comercial at Europe Playa Marina, responded to this reviewResponded May 17, 2012

Dear guest,
Thank you very much for taking the time to share your opinion on Tripadvisor.
We are sincerely happy to see that you had a wonderful time with us and are proud to hear that you enjoyed all our services and facilities.
We would be delighted to welcome you back soon in the Europe Playa Marina.
Best regards,
The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2012 via mobile

This hotels staff are the most helpfully and friendly I have ever experienced, the overall cleanliness is of a very high standard. The food is superb and we had no reason to eat out at anytime. The hotel is perfectly located with everything you could need very close. I would defiantly recommend this hotel and will be booking for next year :-)

  • Stayed: May 2012
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1  Thank A_feeney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director Comercial at Europe Playa Marina, responded to this reviewResponded May 17, 2012

Dear guest,
Thank you very much for giving us your opinion about our hotel.
It is a great satisfaction to read such a nice comment and we are delighted to gain such recognition for our product and staff.
We are looking forward to seeing you again in the Europe Playa Marina.
Best regards,
The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2012

We stayed at the Europe Playa Marina Hotel for two nights prior to departing on a Royal Caribbean Med Cruise. We booked this particular hotel as we wanted to explore Palma for a couple of days prior to our cruise. The resort of Illetas is perfect for this as it is only a 15 - 20 minute bus ride from the centre of Palma. The Marina Hotel allows you to have the best of both worlds, close enough to the city centre while being located next to a fantastic safe clean beach. The resort of Illetas is small but charming, with very few shops and only a couple of bars. However we much prefer this type of resort to the rowdy larger resorts just further along the coast - Magaluf, Palma Nova etc.

The hotel is situated right on the front with many rooms having a sea view. Unfortunately we were allocated a room towards the back of the hotel with a less than optimal view. However this didn't bother us too much as we had no plans to spend a lot of time in our hotel room. The hotel was clean and pleasant with a typically Spanish decor. The restaurant features an outdoor balcony where you can sit and eat looking out to sea. Unfortunately on every occasion when we visited the restaurant - morning and evening there were no spare tables, so had to settle for an inside table. Food in the restaurant was ok but became slightly repetitive with much of the same food served on both nights we stayed at the hotel. As with many hotels the price for drinks in the restaurant is extortionate!

While we probably won't visit again, the hotel was of a good standard and was actually much better than I was expecting given the price we paid.

Room Tip: Request a room with a sea view Request a room on a low floor if you are not a fan of heights, as the hotel is quite tall
  • Stayed: June 2011, traveled as a couple
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4  Thank ReviewerWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director Comercial at Europe Playa Marina, responded to this reviewResponded January 9, 2012

Dear guest,
We would like first of all to thank you for taking the time to share your opinion on Tripadvisor.
It is always important to know your feelings as it helps us to improve our offer and services.
We are pleased to see that you enjoyed your time in our hotel and will surely take into account your remark about our food offer as our aim is to provide you, our guests, an unforgettable time with us.
We hope to welcome you back in our hotel Europe Playa Marina.
Best regards,
The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2011

Have enjoyed many years staying at this hotel however this year we decided to go to another hotel next door due to last year's experience. We thought the staff at reception had a poor attitude towards us despite us having spent two weeks in the hotel for the last nine years. Sun lounger covers need to be thrown out along with bathroom towels which are past their best. This hotel has to get its act together. We will keep an eye on future reviews as if reviews improve we would probably return. This hotel has a fantastic location - all it needs is a major overhaul of staff and furnishings and new beds and televisions would also be desirable.

  • Stayed: May 2011, traveled as a couple
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2  Thank hopeful987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director Comercial at Europe Playa Marina, responded to this reviewResponded October 21, 2011

Dear guest,

We would like first of all to thank you for sharing your opinion about our hotel on Tripadvisor.

Your feelings are always important as it motivates us to make our best in our day-to-day work.

As repetitors guests your thoughts are even more essential for us because you know us as well as our values.

We sincerely regret that your last stay with us did not reach your expectations and that you have felt treated ruthless by our staff. We are really surprised that this year your stay was disappointing, because our philosophy, as you know us, is to work with passion and enthusiasm to provide our guest wonderful and unforgettable moments.

In order to improve our services, we are going to analyze your comment with the concerned departments.

We really hope and would be pleased to welcome you back in our hotel.

Best regards,
The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2011

I have visited this hotel twice this year frist time to recoperate from a bad illness with a friend. It was lovely peaceful ,clean and value for money, maybe the front desk staff were not the friendlist but then thinking about it i dont know how chatty id be trying to speak spanish ??. I liked it so much I returned with my husband in sept and again we had a lovely time, so much did we enjoy it we have just booked it for next year with all our family it might not be the ritz but i didnt pay ritz prices so all i can say is its a clean pleasant ,quiet hotel situated in a mature resort

  • Stayed: September 2011, traveled as a couple
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1  Thank julie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director Comercial at Europe Playa Marina, responded to this reviewResponded October 8, 2011

Dear guest,

Thank you very much for taking the time to share your opinion about your stay on Tripadvisor.

We are delighted to see that you enjoyed your stay in our hotel.

Positive comment like yours always motivate us to follow our service minded philosophy and to provide our guest memorable moments in our resort.

As a repetitor guest, you know us as well as our values. It is a pleasure for us to count with you next year.

We would be honored to welcome you and your family back in our hotel. Thank you once again.

Best regards,
The management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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