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“For the same price you could stay at a Nice hotel” 2 of 5 bubbles
Review of BEST WESTERN Chesterfield Hotel

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BEST WESTERN Chesterfield Hotel
Ranked #20 of 25 Hotels in Trondheim
Paris
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“For the same price you could stay at a Nice hotel”
2 of 5 bubbles Reviewed April 26, 2012

Hated it. No clima, blocked escapeway, no windows that could open.

Only + is for location!

Room Tip: Make sure you don't get a room in first floor!!!!
See more room tips
  • Stayed April 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Aaloa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tore W, General Manager at BEST WESTERN Chesterfield Hotel, responded to this review, March 22, 2013
Dear guest,

Your feedback is much appreciated.

I am sorry to hear that you did not have a satisfactory stay at our hotel.

It has never been suggested that the hotel offers air conditioning, however we do have a heating oven to warm up and also a fan in every room for the warmer nights.
The windows on our first floor cannot be opened for safety reasons. This is to prevent unwelcome visitors coming from the street inside the stairwell right outside of the room. The door in the room, although locked, is not blocked. There is a lock so that the door can be opened from inside the room at any time, also in case of evacuation.

We will make sure we do inform our guests about this economy rooms at check-in. All our guests have the oportunity to upgrade their rooms to a standard room if availability allowes it.
I would like to personally invite you to try these standard rooms out on your next visit to Trondheim!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    20
    58
    69
    32
    7
See reviews for
19
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Copenhagen, Denmark
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed March 8, 2012

We've spent just one night here as a stopover.

The hotel is located right in the center of Trondheim (as far as we could tell) and we could do all our shopping in just a few minutes walking time. There are no dedicated parking spaces and parking is expensive. You can park at the central station for around 20 €/24h.

The lady at the front desk was very friendly and very helpful and answered all our questions.

We arrived on a friday night and our room was facing the street on the fifth or sixth floor, we had perfect Wireless Internet access throughout our stay and VPN works perfectly. We could hear the party folks out on the street well into the night but it wasn't that bad. If you're staying here on the weekend and are sensitive in terms of noise you might want to see if there are rooms facing the courtyard.

The room was very clean and spacious. I can't say much more because we were there basically only to sleep which was okay.

Breakfast was nothing special. Average. Not bad but not good either.

Price was good too and they advertise special discounts in their elevator which you get if you are a Facebook friend of the hotel.

  • Stayed February 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Konrad_Holger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tore W, General Manager at BEST WESTERN Chesterfield Hotel, responded to this review, March 23, 2013
Dear guest,

Thank you very much for your review!

We are very pleased to know that you had a satisfactory stay with us and would like to welcome you back in future occasions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed January 30, 2012

This hotel is within walking distance of the train/bus stations (they are next door to each other) and within most of the main attractions of Trondheim. Don't come here if you want wall to wall carpets in the rooms as our room had wooden boards and although the bathroom was sizeable, there was no bath but only a shower as is typically Norwegian. The beds were twins pushed together but were rather slim to lie on. The breakfast provided was fairly good - cererals, cold meat, cheese, fish, hot sausages and scrambled eggs - although the coffee could have been better.

The only thing that was irritating was that outside the only window in the room was wooden scaffolding with builders working there on some kind of extension to the hotel, albeit behind a closed curtain - this should have been flagged up at reception when we checked in as even if we'd opened the window (which we didn't), we'd already lost what view there was.

Room Tip: check where the builders are!
See more room tips
  • Stayed January 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank brunettebird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed January 19, 2012

My husband travels to Trondheim frequently on business and always stays at the Chesterfield because it is cheaper than most of the other centrally located hotels. We went together in October when he had some business and I tagged along for a vacation. The hotel is in a great central location. Our room was on the top floor and we had a great view, but it was small and the furnishings were worn. The room was a little depressing after dark. The breakfast was fine but not particularly memorable. The hotel staff were friendly. Travel in Norway is expensive so it's good to know about an affordable hotel, but I will try to find a nicer place next time.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LavanRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Msk
Level Contributor
193 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed January 18, 2012

Hotel in the centre of the old capital. Room was comfortable and clean. We were with child and extra bed in the room was to the purpose. Near hotel there is car parking. In the hotel you can take parking-tickets. It takes 5 minutes to go in the old docks, where now there are many restaurants or 15 minutes to go walking to the Kristiantsten fortress or Nidarosdomen. Staf was very helpful. Bed was comfortable. Bathroom is clean and clear. Good choice price by comfort for Norge.

  • Stayed June 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 4apa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herlev, Denmark
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed January 14, 2012

The hotel is located close to a harbour, though it was not that easy to reach with a car due to a large number of one way streets in this area. It is placed in a historic building and its inside look is also old style, quite heavy and dark. The hotel offered relatively good value for a one night stay, though there was no complimentary car park available and the street parking was the most expensive across all cities of Norway that I visited along the trip.
Overall cleanliness was OK and all the basic amenities were in place including wireless internet access. On the good sides, there was a complimentary tee and coffee service in the lobby.
The breakfast area was not very large but suitable at least early in the morning. The choice of food was OK though not everything was in good shape (e.g. burnt sausages).
To sum I can recommend the hotel for short stays, but do not expect too much comparing with other Norwegian hotels.

  • Stayed August 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank xat9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tore W, General Manager at BEST WESTERN Chesterfield Hotel, responded to this review, February 2, 2012
Thank you for your feedback.

Our breakfast area will be expanded, and we will also expand our breakfast items in a few weeks.

Have a nice evening.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
309 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
4 of 5 bubbles Reviewed December 24, 2011

I booked the Chesterfield for its location...walking distance from the train station and (barely) the Hurtigruten boat dock. It is a comfortable welcoming place, if ever so slightly dated. By Norwegian standards, goo value for money. i received a large room at the front with a lovely view over the old city. Room was decidedly untrendy but had all I wanted. Rather simple breakfast. Helpful front desk. good wireless.

  • Stayed June 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank UKbanker33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tore W, General Manager at BEST WESTERN Chesterfield Hotel, responded to this review, February 2, 2012
Thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Chesterfield Hotel

Property: BEST WESTERN Chesterfield Hotel
Address: Soendre gate 26, Trondheim 7010, Norway
Location: Norway > Central Norway > Sor-Trondelag > Trondheim Municipality > Trondheim
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #20 of 25 Hotels in Trondheim
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Chesterfield Hotel 3*
Number of rooms: 43
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Also Known As:
Best Western Trondheim
Trondheim Best Western

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