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“Very expensive for little return”

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Radisson Blu Caledonien Hotel, Kristiansand
Ranked #12 of 19 Hotels in Kristiansand
Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very expensive for little return”
Reviewed May 12, 2014

The hotel is expensive. It has slow internet. There is no place to store clothes like socks or shorts, only a small closet to hang up shirts and pants. The shower is horrible and sprayed less than 5 inches / 127mm. the mattress is nothing more than a small 2" / 50 mm thick pad with no top sheet and a comforter that does not cover the entire bed. The heater is blocked by the curtains and the room is freezing. Stay somewhere else.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
1 Thank Louis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickadolfsen, Sales Manager at Radisson Blu Caledonien Hotel, Kristiansand, responded to this review, May 14, 2014
Dear Louis L,

Thank you for taking time to write a review after your stay with us.

I regret to read that your stay with us was not satisfying. Every day we do our outmost to provide the guests with the service and comfort they expect. In your case I see that we not succeded with that and I'm really sorry for that.

I have forwarded your comments to the correct department and they will take action to prevent this from happening again.

I do hope we can welcome you back the next time you visit Kristiansand so we can show that we can do better.

Kind Regards
Patrick Adolfsen
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
Canberra, Australia
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 5, 2014

I needed a room at short notice and they were helpful. Room was comfortable, facilities excellent, especially as I needed pc internet access. Friendly staff, breakfast good, close to the port and transport services.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickadolfsen, Manager at Radisson Blu Caledonien Hotel, Kristiansand, responded to this review, May 7, 2014
Dear Roz H,

Thank you so much for taking the time to write a review after your stay with us.
I'm glad to read that you enjoyed our Yes I Can service, our breakfast and our location.

I hope that we can welcome you back in the near future.

Kind Regards
Patrick Adolfsen
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kristiansand, Norway
1 review
Reviewed May 1, 2014

Normally I use Radisson Blu as the best hotel concept, but I will advice all of you not use this hotel in Kristiansand. When we arrived they had not changed the pillow and it was blood - on it and good for me I hade my wife with me because the house keeping on this hotel accused us for this problem. She had not done the job - but the girl in reception did a very good job to fine out that the house keeping on this hotel is fare below a normal standard.

Stayed April 2014, traveled as a couple
Helpful?
Thank Svein E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickadolfsen, Sales Manager at Radisson Blu Caledonien Hotel, Kristiansand, responded to this review, May 4, 2014
Dear Svein E,

Thank you for taking time to write a review after your stay with us. I'm so sorry to read that your stay with us did not meet your expectations.

We do our outmost to ensure that our guests are met with a clean room and high quality. In this case we did not reach that goal and I'm very sorry for that.
Your review has been discussed internally with the department head for the housekeeping staff and actions has been made to make sure this will never happen again.

Please contact us on sales.kristiansand@radissonblu.com the next time you stay in Kristiansand and I will make sure that if you stay with us again we will exceed your expectations.

On behalf of the staff here at Radisson Blu Caledonien Hotel we are very sorry for your experience and we hope that we can welcome you back again.

Kind Regards
Patrick W. Adolfsen
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Kristiansand hotels

kristiansand, Norway
1 review
Reviewed April 22, 2014

Nice, friendy personell, practical according to parking Place, good rooms, excellent Food in the restaurant, good breakfast. Nice stay. We would like to come back! What else to say? Nothing to declare or claim about.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Vigdis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick W A, Sales Manager at Radisson Blu Caledonien Hotel, Kristiansand, responded to this review, April 23, 2014
Google Translation
Kjære Vigdis S.

Tusen takk for den utrolig hyggelige tilbakemeldingen din.
Det gleder meg å lese at du er fornøyd etter oppholdet hos oss.

På vegne av alle ansatte på Radisson Blu Caledonien Hotel ønsker jeg deg hjertelig velkommen tilbake.

Med vennlig hilsen

Patrick Adolfsen
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Level 6 Contributor
154 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed February 20, 2014 via mobile

The Radisson chain is a decent chain but as many of the chains local, smaller hotels this one is old but clean. Central location, only a 5 min walk from the main street.

The rooms are clean but small with decent facilities.

The staff are very friendly and helpful if you are lost :).

Stayed February 2014, traveled on business
Helpful?
1 Thank Magnus C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick W A, Sales Manager at Radisson Blu Caledonien Hotel, Kristiansand, responded to this review, February 21, 2014
Dear Magnus C,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our central location and our friendly service.
We hope to welcome you back to Radisson Blu Caledonien Hotel next time you visit Kristiansand.


Best Regards
Patrick Adolfsen
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
1 review
Reviewed February 12, 2014

A nice hotel central in Kristiansand, friendly staff and good breakfast. A good place to stay if you're in Kristiansand for business. I just slept there one night and didn't check out the restaurant. Clean and nice, value for money.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Hilde B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick W A, Sales Manager at Radisson Blu Caledonien Hotel, Kristiansand, responded to this review, February 14, 2014
Google Translation
Kjære Hilde B.
Tusen takk for din hyggelige tilbakemelding. Det gleder meg å lese at du hadde ett hyggelig opphold når du var hos oss, og at du var fornøyd med frokosten og servicen fra kollegene mine.
Jeg videreformidler dine hyggelige ord til personalet.

Jeg håper vi får gleden av å ønske deg velkommen tilbake neste gang du befinner deg på disse kanter.

Med vennlig hilsen
Patrick Adolfsen
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Level 5 Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 28, 2014

The rooms are nice and big and had a great view. The bathroom had an 70s or 80s feel with orange tiles. Room service was great and I was able to have a late check out without any fees. Would try another hotel next time.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eigil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick W A, Sales Manager at Radisson Blu Caledonien Hotel, Kristiansand, responded to this review, January 29, 2014
Dear Eigil, Thank you for reaching out and writing your review. We are sorry you were not fully satisfied with your room. Please contact us directly next time you are in Kristiansand, and we will be happy to give you another room with white tiles. I hope this will raise your impression of the hotel room.
I'm pleased to read that you were satisfied with our room service and the late check-out. Late check out is a part of the Radisson BLU service that we provide all over the world upon request and availability.
My collegues and I hope to welcome you back to Radisson BLU Caledonien Hotel next time you are in Kristiansand.
Kind Regards
Patrick Adolfsen
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Caledonien Hotel, Kristiansand

Property: Radisson Blu Caledonien Hotel, Kristiansand
Address: Vestre Strandgate 7, Kristiansand 4610, Norway
Phone Number:
Location: Norway > Southern Norway > Vest-Agder > Kristiansand
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 19 Hotels in Kristiansand
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Caledonien Hotel, Kristiansand 4*
Number of rooms: 205
Official Description (provided by the hotel):
Radisson Blu Caledonien Hotel is situated by the seafront down town Kristiansand. The hotel is full of atmosphere and reflects a high standard and service throughout. Come and join us. Experience something different. We are not just an ordinary hotel. We can taylor anything from rock climbing to boat trips or salmon fishing. We suggest - You approve - We arrange it. ... more   less 
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Also Known As:
Radisson Kristiansand
Kristiansand Radisson

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