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rsawh78298
Houston, Texas

Located in the Oslo Train station

3.0 of 5 bubblesReviewed May 31, 2019
We liked the location of the hotel as it is located right at the Oslo Train station. Rooms are very small and cleaning services are provided if requested. Tram / Bus Stations are in front of the hotel making Commuting very easy. Breakfast was adequate.
Date of stay: May 2019
Room Tip: Upper floor for low noise
Trip type: Traveled as a couple
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviewed May 31, 2019

I stayed here for one night on business.
The check in was great, very friendly and helpful guy on the desk. Always appreciated.
Eventually got to my room but honestly the hotel can be a maze. There are a couple sets of lifts so if you’re located far from the lobby it’s worth remembering your route there and back. I spent about 10 minutes wondering around and was completely baffled.
The wait for breakfast was a joke. I was in line for around 15 minute before giving up. I recommend going very early if you want to grab some food.
The room was tiny but very neat and cool. The air con wasn’t the best but the room felt cosy. If it were with my partner though we would have been very disappointed with the size.

Date of stay: May 2019
Trip type: Traveled on business
1  Thank juliand735
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 28, 2019

what a not good hotel,
there is all 4 days a towel service for the badroom
there is no airco inthe room so its hot inside
if you open the windows theres a lot off noise outside from the people
there is no mnibar at the room possible
and there are not any glasses in the badroom
so really a bad hotel also the breakfast is low budget its more like a youth hostel
i thing you can better book a hotel like radisson wiht a good service
and by the check in there is not anybody for to help you have to check inn by yourself
so never i will go there again ,, sorry guys

Room tip: book a good hotel but not this one, its really like a youth hotel
Date of stay: May 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
3  Thank DD D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johanna F, Daglig leder at Comfort Hotel Grand Central, responded to this reviewResponded May 29, 2019

Hi there,
Thanks for giving us your feedback from your stay. I am so sorry to hear that we did not meet your expectations this time. We are proud to be a cool, super central and easy hotel. As you mention we don't have in-room minibars but instead offer a Barception with a wide range of snacks and drinks to lower rates than the average minibar. Glasses you can find on each floor since some guests want 1 and some want 10 of them ;) Our team is available in the front desk 24/7 but you may check in and out on our self check in/out station if you're in a hurry or don't feel chatty.

I hope that you will give us another chance on your next visit to Oslo,

All the best,

Johanna & Team


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2019 via mobile

As stated above great location for all of the main tourist attractions in Oslo and easily reached from the airport. Noise from the trains doesn’t really affect (at least not on the 5th floor) even with the windows open. However, the beds are horrendously uncomfortable and you only get one thin pillow. With no way to contact reception (no phones in room) it seemed like too much effort to actually go downstairs to complain about it so that probably didn’t help our sleep either!

The rooms are only cleaned once every 4 days but this didn’t bother us much as we only stayed for two nights- any longer and it might have. There are no hand towels or bath mats in the bathroom though meaning you need to use your main towel for everything in which case cleaning every four days does not seem sufficient.

The maintenance of the room could be better- one of the lights in the bathroom had been smashed and not replaced.

Our room was on the fifth floor of the hotel with only 3 other rooms- a long walk from the lift through narrow winding corridors. Creepy.

Breakfast was okay- not much choice but what you are offered is nice. Bacon was more like ham than usual European fare but maybe it’s a Norwegian thing.

Date of stay: April 2019
Trip type: Traveled as a couple
2  Thank EnJM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 26, 2019

Was staying here for a night in February, a bit short for a good review.
But the hotell is in a good location for everything, bus, taxi, shopping, food etc.
You are in the center!
Small room, but it was only me for stay, but good sized bathroom.
The corridors are a bit confusing, elevator up, than long hallway, than back down a staircase to get to my room !
Clean rooms, tv remote a bit sticky :(

Breakfast was small, as well as a small breakfast area, but it was a standard choice of the food and tasted good!

The employees in the reception was very polite and pleasant, helpful!

So for a short stay 2-3 days , this is a very good location and all in all a good hotel .

Date of stay: February 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank Cecilie F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 23, 2019

Overall rating was hard to choose since 3 points read average and 4 very good. I don't think it's average, but also don't think it's very good. It's quite good, but there was no in between, unfortunately.

Pros:

Central
High walls
Light room
Iron
Cleanliness
Very very friendly staff
Free hot water downstairs

Cons:

No water kettle in the room
The breakfast had no fried eggs (you can find them in every single hotel that has breakfast)
The breakfast was not very special, no dessert, not much choice, given the price per room.
The room was too cold even after adjusting the AC.
Slow elevator.
Most importantly: who was the genius to put the AC above the shower?? Everybody hates open showers, because it's bloody cold. But putting AC above it is even worse. I was sick afterwards for a week. Bad bad bad.

Avoid: if you like hot showers. If you'd rather not be sick after spending a night in your hotel. If you like to drink tea in your room. If you hate slow elevators.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank Indre J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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