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“Not particularly pleasant”

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Radisson Blu Plaza Hotel, Oslo
Ranked #31 of 102 Hotels in Oslo
Reviewed June 3, 2014

One of Plaza's merits is that it is close to the Opera. It is also close to the Railway station, thus saving the traveler both time and cab fare. We spent two nights, from Friday to Sunday. Arriving we had the feeling that the desk was manned by substitutes; service was slow, laborious and somewhat hesitant. The room seemed okay though, reasonably spacious. It’s worth noting that they have reorganized the space, putting the bed in the middle of the room rather than in the corner or against the wall, as has been the regular set-up in the old SAS Radisson hotels for years. Next day, at breakfast the stay became less pleasant; the restaurant was more than full and the guests were more or less treated as cattle by a less than attentive staff. The "scrambled eggs" have clearly become more yellow, but they are still made from egg powder and taste nothing at all, which means, I guess, that they have just added some more color to the mixture. They place was basically noisy, stressful and not a place to linger (which is most likely the idea). We had noticed that one of the bed lamps was not working and asked the receptionist to have it fixed as well as to provide us with an extra towel to stand on getting out of the tub. Upon returning late in the afternoon the lamp still wasn't working and, worse, the room had not been done. Wanting to refresh ourselves, we found out that the bottle opener was missing. Furthermore, we were out of tissue paper. Calling the reception, they promised that everything was to be fixed by the evening. Coming back, the bed was done, but the lamp was still dead, there was no tissue paper, and we never got the extra towel. Breakfast next morning, Sunday, was even worse. And checking out, we were never asked whether we were satisfied or not, so I had to draw the shortcomings to the attention of the receptionist, who, gracefully, deducted two beers from the tab. I have had no experience with the hotel during the week, but if this is representative for how it is weekends, stay away, find something else if you're a couple going away for the weekend.

  • Stayed: May 2014, traveled as a couple
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1  Thank KOE211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloPlaza, General Manager at Radisson Blu Plaza Hotel, Oslo, responded to this reviewResponded June 17, 2014

Dear KOE21

Thank you for taking time posting your review on TripAdvisor. We are very sad to hear that the stay did not meet your expectations, this is not the way we want our guests to experience the hotel. We will off course use this feedback for improvement. Please do not hesitate to contact me directly at e-mail: gm.plaza.oslo@radissonblu.com.
Hope we will get the opportunity to see you here again – Welcome back!

Best regards,
Tarje Hellebust, General Manager Radisson Blu Plaza Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,381 - 1,387 of 3,458 reviews

Reviewed June 2, 2014

This was my second stay at this hotel, 16 years apart ! I really enjoyed my first stay and this stay was no different. We got a room on one of the higher floors with a great view over Oslo including the Holmenkollen. The room had a funky layout with the bed in the centre of the room which I liked. The buffet breakfast was included in the price. Considering Oslo is the most expensive city in the world it allowed you to fill up for the day by eating as much as you wanted and save some money by skipping lunch ! There is also a bar on the 34th floor but it was closed for the Easter weekend. I'd recommend this hotel.

  • Stayed: April 2014, traveled as a couple
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Thank Adrian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014

We had a nice upper floor room with a view of downtown Oslo. Unfortunately, though convenient to the train station, the area was rather seedy with lots of beggars and people hanging around. The hotel had excellent amenities, with a lap pool and sauna which my wife used. The breakfast buffet was another great amenity, with a variety of foods and very attentive service. The concierge was also very knowledgeable and helpful. We bought a 7-day pass, which we used on trains, trams, subways, and buses.

  • Stayed: May 2014, traveled as a couple
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Thank bsimosd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014

Arrived late on Friday, and the hotel was right next to Oslo S station, so a great location with minimal travel from the airport on the high speed rail link when you have already had a long day.

We had a business class room on the 30th Floor, that gave fantastic views over Oslo including the Palace, City Hall, etc. The room was very comfortable for the two of us, Breakfast was buffet with plenty of choice of both continental and cooked styles that kept us going for most of the day. The reception team were great, always had a smile on their face and made us feel welcome and answered any queries as we had them. We used the pool on the 34th floor, that was great, but chose to eat out rather than in the hotel. Free Wifi worked well in the room and the breakfast restaurant.

The hotel is centrally positioned, which made sightseeing the key sites around Oslo easily accessible on foot. We were there on the 17th May, which this year was the 200th Anniversary celebration of the Norwegian constitution, with lots of people in national costume and schools parading through the streets, a great site to behold. We also walked up the river next to the hotel to the waterfall near the Art & Dance Universities that was a very pleasant experience on Sunday morning.

Overall, we had a great weekend, friendly people if a bit expensive when eating out, but a great place for a weekend.

  • Stayed: May 2014, traveled with family
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Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2014

We received excellent service at this hotel, and were offered an upgraded room which had a great outlook. The room was spacious, with comfortable bedding. The breakfast area was busy, with a good range of options. A highlight was the health club which felt like a private retreat.

  • Stayed: June 2013, traveled as a couple
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1  Thank MishaMJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloPlaza, General Manager at Radisson Blu Plaza Hotel, Oslo, responded to this reviewResponded June 11, 2014

Dear MichaMJK

Thank you for this great review after your stay at Radisson Blu Plaza Hotel. We are very happy to hear that you enjoyed your stay.
We hope to see you again soon – Welcome back to us!

Best regards,
Tarje Hellebust, General Manager Radisson Blu Plaza Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2014

Plaza has a central location, and great to meet with people who are travelling. Airport train & all trains + all buses & trams in Oslo stop within 200 meters.

Service can be good, depending on who´s on duty, or if there´s a conference in the hotel. There´s a sweet spirited waiter with spanish looks. Great guy. Some bald guy with a lot darker tan was rude and obnoxious.

And food never arrived after one hours wait. (There was a conference at the hotel.)
Solution: Call for takeout from a nearby supplier instead.

Room Tip: Ask for a room with sea view, and as high up as possible.
See more room tips
  • Stayed: February 2014, traveled on business
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Thank Trond B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

This was my first time, really staying in a Radisson. Luckily it was on the job so not on my dime because this hotel provides the same level of quality as a Hilton and since it is in Oslo, it is also a little on the expensive side. The local bar on the top floor also provides an amazing view of the city.

The rooms were clean, and the staff was very nice so I enjoyed my stay thoroughly. It is also in a great location downtown next to the Opera House, train station and many great restaurants for a start. The breakfast provided was excellent and a great way to start the day. I would say, if you have the finances to pay for this hotel, then is definitely a good option.

  • Stayed: May 2014, traveled on business
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Thank 197stevee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloPlaza, Manager at Radisson Blu Plaza Hotel, Oslo, responded to this reviewResponded June 11, 2014

Dear Steve E

Thank you for this great review after your stay at Radisson Blu Plaza Hotel. We are very happy to hear that you enjoyed your stay.
We hope to see you again soon – Welcome back to us!

Best regards,
Tarje Hellebust, General Manager Radisson Blu Plaza Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Plaza Hotel, Oslo

Address: Sonja Henies Plass 3, Oslo 0185, Norway
Phone Number:
Location: Norway > Eastern Norway > Oslo > Sentrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Oslo
#17 Business Hotel in Oslo
#23 Family Hotel in Oslo
Price Range: $163 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Plaza Hotel, Oslo 4*
Number of rooms: 673
Official Description (provided by the hotel):
Radisson Blu Plaza Hotel is the largest hotel and the tallest building in Norway, featuring 673 rooms and suites. The hotel is conveniently located next to the central railway station, with easy airport access. Shopping and sightseeing is within walking distance. Guests enjoy complimentary access to the swimming pool on the 35th floor and Plaza Fitness on the 37th floor. Concierge service, valet parking and room service is available. ... more   less 
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Also Known As:
Radisson Blu Plaza Hotel, Oslo Hotel Oslo
Radisson Oslo
Oslo Radisson

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