As part of our Europe trip we booked 3 night + 1 night in Clarion Hotel Folketeateret. We booked via the hotel's website and because we can only book for 2 online, I emailed the hotel if an extra bed was possible . The extra bed is possible for 250 NOK= 35 euro per night .
We arrived by foot from the Bus Terminal, just 10 minutes away. The hotel isn't that well visible but I knew it was in a Theater .
We checked in around 15:30 with Beate . She was very friendly but she wasn't sure the room was ready so we drank a coffee in the lobby . After 5 minutes we received our room key for our room on the 3th floor.
Our room was big and had a real King bed so no 2 single beds put together ! The room was a little bit hot and the air co was slowly sometimes . We had a separate bathroom : 1 part with a toilet and sink and the other part wit the bath and the sink. There were only plastic glasses and nowhere we could find real glasses in our room . There was a high ceiling and it had a foldable desk . Actually you can see that many guests forgot something on the desk and when they pushed it into the wall, everything falls in the wall. There was even an old TV remote in it . There was a nice LCD TV that seemed to be broken but after 10 minutes I managed to get it on . The extra bed was in the room and came out the sofa . Without bed the room looked bigger . We missed a real closet because there are only 3 hangers .
From 15:00 till 17:00, a snack is served in the Lounge on the 7th floor . A small coffee machine and water is for free . Drinks ( 38 NOK = 5 euro ) are expensive . The snack is only a piece of cake, most times . From 18:00 till 21:00, a Light Dinner is served . In the 3 times we had Light Dinner, we saw always the same ingredients and dishes . It is always one hot dish ( Lasagna, Pasta ,... ), Bread and some salads . If you go up on the stairs in the Lounge you see a beautiful decorated sitting area with sofas, luxury seats, TV and a big outside terrace !
The hotel has free WiFi available but you have to get some 4 hour cards at the reception each time . A big coffee machine is also available in the lobby with special to-go cups .
Downstairs is a big fitness with the normal equipment and boxing facilities and special bigger training machines ! You can enter 24hours a day with your key card .
After a very good night sleep we decided to have breakfast around 09:00 . When we arrived at the breakfast room ( No restaurant and open bar in hotel ) everyone came out . We didn't knew why but suddenly the fire alarm rang . We went to the reception and the receptionist put on an orange vest but she didn't inform us. So we walked outside and still no information from the staff ! We saw fire mans in their suits entering the theater. Still guest were coming from there rooms and it was cold outside !
After 15 minutes we could finally have breakfast. Till today no explanation for the alarm .
The breakfast room is very big and modern decorated. The breakfast was also from superb quality . Fresh salmon and ham, a big choice of bread, fresh eggs and 2 juice machines . The service wasn't so good but at least it was a great breakfast.
In the weekend breakfast starts at 08:00, to late if you have to catch a train at 08:11 for a Norway in a Nutshell tour !
After spending a day in Oslo we came back and saw that the room wasn't cleaned well . The dirt from that morning was laying again on the floor. So I can assume they don't vacuum ? The doors were dirty and a garbage bag was laying in the corridor for a day. Maybe search for housekeepers ?
We left our luggage for one night in the Luggage room next to the reception and because the system was down, we couldn't pay . Fortunately we came back the next day.
We arrived around 23:00 at the hotel and checked in again with Beate, she was again very friendly but wasn't sure the extra bed was in the room . Because she was alone she asked me to have a look in the room if the bed was there . This is normally a job for the staff, no ?
That room hadn't an extra bed so we changed rooms . We got again a room on the 3th floor. Our room was smaller now and had a beautiful bed. The bathroom had only a shower but it didn't matter for 1 night. And yes we had real glasses now and the air co was working properly ! Both views of this and the first room were ugly .
This hotel is definitely short of staff but that makes it charming. Even a screwdriver they didn't have !
The breakfast now was very busy and we had to ask if they refill the Orange juice machine and the fruit . And the Hot chocolate tasted like coffee .
The Location of the hotel is fabulous . Only 3 minutes from the Central Station, 10 minutes with luggage walking to the Galleriet Bus Terminal and 10 minutes walking to the Parliament and 15 minutes to the City Hall.
In the lobby - which like the entire hotel is beautiful decorated - is one free to use computer and there stands a notice " Please rate us on Tripadvisor " . You can also rent free DVDs and take some info brochures .
I will definitely come back again to this hotel in the future despite there is no room service, restaurant and bar, you can find restaurants and fast food chains in the area !
Tip : Buy an Oslo pass and enjoy free entrance to museums and free public transportation .
- Official Description (provided by the hotel):
- We offer complimentary breakfast buffet and free WiFi included in the price. You will also see that we offer fresh fruit, coffee and tea all day long in the reception area, afternoon waffles or homemade pastries and a light evening meal served in our 7th floor lounge, this also has a nice adjoining room-top terrace. If you want to work-out you are free to use our well-equipped gym. The hotel is situated within walking distance from the Airport Express train, the central station, shops and restaurants.Our entrance is inside the Folketeateret passage were you will also find several restaurants and a theatre. ... more less
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