The hotel location is good, about 5 minutes from central station and 5 - 10 minutes walk to the centre.
The room itself was nice. Comfortable beds and a large bathroom. The only thing with the room was.....there was no air con. To room was hot and we were unable to adjust the temperature as the thermostat was not working. We were unable to change rooms as they where fully booked.
Staff.......mixed feelings! Some were great and helpful. others not so helpful!
Every morning we would have a problem with breakfast. When we checked in, we were told breakfast is not included, when I showed them the hotel booking which clearly stated breakfast included we were told "o right...um you can choose your breakfast in the morning". So every morning we would go down for breakfast and we would be told by different members of staff breakfast is not included (they don't even ask our room number or anything) after another discussion we are allowed to choose (sometimes while they watch us) our breakfast from the fridge. This is normally, a juice, fruit, cereal bar and a yogurt. Some days we were able to choose what favours we wanted or fruits we wanted, other days it was picked for us like we were children!
- Official Description (provided by the hotel):
- Comfor Hotel Xpress Youngstorget. Opened 2011. Youngstorget, Oslo. Budget hotel. Small rooms. Plenty of attitide, low rates & love. ... more less
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