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“Basic hotel, friendly and helpful staff”
Review of Skansen Hotell

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Skansen Hotell
Ranked #16 of 18 Hotels in Tromso
London, United Kingdom
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Basic hotel, friendly and helpful staff”
Reviewed March 9, 2014

We stayed here on a trip to see the aurora. I booked with a little trepidation as some of the reviews of this hotel are quite scathing, but in reality, it is what it is advertised to be, a 3 star hotel. Having stayed in other 3 star Norwegian hotels, this was no different. A basic hotel, not glitzy, not ritzy, but providing a warm room, comfy bed, not a huge choice of food at breakfast but all good enough to eat. The staff were all very friendly, helping us with bookings, making us coffee and so on. Although on a map this hotel looks a little bit out of the centre of Tromso, it is such a small city that it doesn't take long to get anywhere, 10 minutes walk to the harbour front and where the aurora trips leave from. the rooms at the back of the hotel have good views of the water front, the higher you go, the better the view. Sadly we were given a room at the front which we found a bit noisy, I am sure they would have moved us had we asked, but simply could not be bothered!

Room Tip: Go for the third floor back rooms for best views.
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  • Stayed March 2014, traveled with friends
    • Value
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Helpful?
Thank Boswarthan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Warsaw, Poland
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 26, 2014

We recently stayed here and were quite pleased. The staff is fairly detached but is helpful when you ask. The floors and rooms have a cruise ship feel to them. The rooms are big enough but a little small. The beds are quite small but extremely comfortable!! Slept like a log. The bathrooms have heated floors, which is nice to thaw out after walking around in the cold. They provide liquid soak dispensers by the bathroom sink and in the standing shower, but no other amenities are included (except a hair dryer). The bathroom is quite small but just fine for a weekend there. You can hear others in the next room if they are loud but people didn't seem to be making a lot of noise.

The hotel is right on the main street and sits at the beginning of the main "strip" of town. With the heavily iced streets, it makes it much easier to walk around when you dont have to worry about slipping up and down the hilly streets!

The reception closes at 10PM so you have to enter the building with your room key on the side door after that. We weren't told that and had to figure it out for ourselves, but didn't worry us much.

The breakfast is good but fairly light- soft boiled eggs, bread, jams, cheese, orange juice, veggies, cold cuts, and some cole slaw potato salad. Its a good start to the day but not enough to fill you past lunch.

Overall an enjoyable experience! Very simple and small place, but very clean and adequate for a few days stay.

Room Tip: Request one with a view of the main road.
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  • Stayed February 2014, traveled as a couple
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Helpful?
Thank EssSee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, Sussex
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 25, 2013

This is a really good budget hotel just 2-3 minutes from the town centre. We had a view over the water to the Ice Cathedra and Kristina and the other staff could not have been more welcoming or helpful.

We were in Tromso to see the Northern Lights and this hotel (and the great fares from Gatwick with Norwegian) made it possible for a realistic price.

Room Tip: Rooms looking across to the mainland have the best view
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ian_and_Susanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 28, 2013

Small hotel located at the ascent of one of Tromso's main and nicest streets. The building integrates well with the other buildings in the area, and this is a plus in my opinion. Public areas of the hotel are cozy, and even the room was O.K. at first glance, but then came the second....

The room where I stayed, on the second floor, is in an urgent need of renovation: Stickers which were tried unsuccessfully to be removed, peeling paint, front door that allows the corridor light to enter the room easily around it, dirty curtain that enables street lights coming in as if it doesn't exist, unclean and graceless chest of drawers, and when you look through the big window at the main street, you can also notice the unattractive dirt roof beneath with empty beer bottles, lots of cigarettes butts and other stuff....

The unventilated bathroom condition was not better, even worst, to say the least....and I will skip the details....

The room was well lit and not only by the corridor and street lights.... Internet was free in public areas and room, and the breakfast was very (very) modest - not something worth to talk about.

This hotel was not my first choice in Tromso, in fact it was almost the last, since I arrived in the city during a week in which every hotel was fully booked due to a local event. Eventually I understood the reason why this hotel had vacancy...

According to the hotel web page gallery, rooms look very good. That is why I assume some rooms were already been renovated, whereas others still looks as dumps. Make sure you are in the right one because, regarding this hotel, It turns out that the information online was incomplete and inaccurate.

Since payment was done for two nights in advance while checking-in, I stayed there. However, for my last night in town, I left this place, found another hotel and moved there.

In my humble opinion, this hotel has great potential to be among the boutique hotels, but before that will happen, attention, work and not less important, accuracy when providing online information, are all needed to be done. I have to say that I was expecting a little more in return for 850 NOK per night.

I stayed in 9 hotels during my two and a half weeks trip to Norway - this has the lowest grade.

Room Tip: Stay only after you confirm it is a renovated room
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  • Stayed September 2013, traveled solo
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Helpful?
2 Thank Osh_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Tromso hotels

Colombo, Sri Lanka
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 26, 2013

I stayed one night there in Skansen Hotell. I'd say I was really happy about the place where it is situated. Its almost like in the center of Tromso city and its much easier to go any place from the hotel. Also I feel the price also comparatively cheap with good facility. They have very friendly staff too. It'd be better if the front desk is open even after 11pm.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mujahid Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petra - Wadi Musa, Jordan
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 30, 2013

I went to this hotel on Tuesday 27 August 13 of this week on the off chance that they might just have a room. They did, and it was such good value for money I booked a second night for Thursday.29 August. The rooms were very clean and at around 850k per night including a good quality breakfast I felt it represented value for money. Especially in Norway. On both occasions the reception staff were extremely helpful and were able to point me in the correct direction when requesting travel advice. I stayed in room 208 on my first night and 308 on the second night. The hotel offers limited car parking and free coffee at the front lobby. The location is good for most thing as well. The breakfast selection was adequate and items were replenished when finished. The bathroom was lovely and warm and the towels were adequate for my purposes. Lots of hot water a very good shower and very clean. What else can one want for this price. I have had far worse in supposedly three and four star hotels.

I can only imagine that this is a two star property and a jolly god one too. Keep up the good work. I will stay with you should I return to Tromso. Thank You!!!

Room Tip: The rooms to the rear have the best views
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  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Willbur_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed July 14, 2013

The hotel is clean and tidy to european standard with small room for 3 bed occupancy but a great view from room to Ship yard,hills afar with distance cable car way seen from uncleaned glass window,obstructing the clear view. As the glass window panes are fixed to prevent heat loss from room the difficulty in cleaning glass panes outside is experienced. A great view through windows outside the flying Seagulles all through day light of 24 hrs is a marvelous sight. A table fan without Safety Guard for fan-blades was provided. The bath cubicle in the Toilet is very small not to occupy for fat people.
The toilet do not have inside latch as the same is noticed in Radisson Blue Plaza hotel ,Oslo, may be the set standard at those places.
The Recptionist is quite courteous and render great guidance particularly Mr.Jonathan .The other Miss Christina is courteous enough to render necessary guidance at hotel. The Hospitality is good. The free buffet break fast given though of less varieties ,but good at taste and the service room of breakfast is quite good.
.The hotel is situated in right at city center of the small town Tromso from where we can walk and see most of the attractions of Tromso. The Tromso town is just 6 km from airport connected by bus ,Airport bus and taxi and the taxi fare though claimed for 150 Norwegian kroner but accepted 120 Kroner to the hotel. If we get bus tickets for 2 days ,3 days etc., it is very economical and can be moved up and down for sight seeing ,from and to airport and visiting differnt routes of the city bus through hills all around is quite good and more econamical for the number of trips you can avail by Hybrid Bus and the Hospitality given by Bus Drivers and their Punctuality.
Food is Costly and one should get the rate before eating to avoid the shock.
Rates are different for different weeks, We are charged 3600 kroners for 3 nights from July 5th to July 8th, whereas it is 3300 Kroners for 3 nights from July 12th to July 15th.all through advance booking. One have to book a hotel for a cheaper rate and cheaper flight days and then plan for the trip.
But overall it is HEAVENLY to be there in TROMSO, What a peace , what a silence ,free of pollution.
S.Kumaresan

Room Tip: Prefer to occupy 2nd floor sea side view rooms opposite to road side rooms.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kumaresanams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Skansen Hotell

Property: Skansen Hotell
Address: Storgata 105, Tromso 9008, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #16 of 18 Hotels in Tromso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Skansen Hotell 3*
Number of rooms: 29
Official Description (provided by the hotel):
Skansen Hotell Tromso is located very centrally in the city centre of Tromso. From the hotel you will have everything within a few minutes walking distance. It is a 10 minute walk to the Express Boat/Hurtigruten quay and Tromso Airport is a 15-minute journey by taxi. We also have guest car parking facilities available for our guests. ... more   less 
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