I really appreciate how hard this hotel is trying, and I think I would recommend it based on price, location near city center, and excellent staff, but there are a few issues with it. The main thing for us is that the lock on our room was broken and so our key wouldn’t work. They had to order a replacement, so for our whole stay we had to ask the front desk person to let us into our room (on the 4th floor) every time we went out. The bed and pillows were older and not the most comfortable as well.
The renovated bathroom was very nice, especially the excellent shower, however, the main part of the room was fairly run down. Breakfast was good and they had complimentary tea and coffee in the lobby, which is very nice. The main saving grace of this hotel were the employees, who were all very friendly and professional and willing to help in any way. They allow guests to use their laundry facility when housekeeping is done for the day, which is really helpful, and they never had an attitude that any request was too much trouble. It is also good that the front desk is open 24 hours, since many Tromso tourists are there to see the Northern Lights, which often means coming in quite late.
For the price compared to other hotels in Tromso, I am very pleased with our stay at the Viking and would recommend it.
- Official Description (provided by the hotel):
- Viking Hotel and Apartments offers accomodation for any guests in any situations. Single and double hotelrooms in traditional ways that includes a nice breakfast, though in a rather small breakfastarea. New and very popular apartments with 1-4 bedrooms, fully furnished and with kitchens ready to use as you wish (breakfast not included). Free internet access from both hotelrooms and apartments. Our serviceminded staff is always present in the lobby, offering our guests free coffee and tea :) ... more less
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- Also Known As:
- Viking Hotell Tromso Hotel