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All reviews smart hotel rooms are small mini room budget hotel the bed was extremely comfortable double bed hot water solo traveller short stay free wifi free tea and coffee norwegian standards blackout curtains city centre quiet room other hotels definitely stay here again
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8 - 13 of 656 reviews
Reviewed March 21, 2019

The hotel is functional. The room very small but adequate. Breakfast was excellent and great value for money in a very expensive city.
The hotel is centrally located and very convenient to restaurants and bars and water front

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2019

This Hotel is very conveniently located , walking distance from everything in Tromso. My room was small and basic , but very clean comfortable. The free wi-fi was good and I was able to connect to everything from my room. The buffet breakfast was excellent and good value too. There was also free tea and coffee in the dining room all day. The staff were very friendly and keen to help with directions to local attractions. I stayed here alone and found it ideal for my needs , but I'm not sure if the room sizes would be adequate for a family with a lot of luggage.I would certainly have no hesitation in recommending this hotel for a couple or a solo traveller.

Date of stay: January 2019
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
Thank PaulMcIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2019

As a family (2 adults and 2 youths), we spent 5 nights there! The rooms are very small (8m2, no joke), so don't take too many luggages! No place to put your clothes neither (no wardrobe). But it's clean and the bathroom is fine. The breakfast is a nice buffet too. Good thing: the teas and coffes are free of charge during the day. So, it deserve a 4, even if a 3.5 would be more adequate.

Date of stay: February 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank stephane_jaquet2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmarthotelTromso, Front Office Manager at Smarthotel Tromso, responded to this reviewResponded March 20, 2019

Dear stephane_jaquet2,

Thank you for the taking the time out of your day to provide us feedback on your stay with us in Tromsø. :-) Good to hear that you enjoyed the tea and coffee facilities and that is what gave that extra push for a 4 star ;). We wish to welcome you back to Tromsø again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2019 via mobile

‘Excellent location, helpful staff and real value for money’

➖ I felt disappointed at first and very dubious about what I would find during my stay in the hotel after a disappointing experience in the same chain in Oslo city. Defenitly nothing to be one with the other. Smarthotel Tromsø met all my expectations, location, value for money, staff, services.

➕ The hotel location is exceptional. There is a member of the staff who can help you with any atraction ticket or booking. They give you a city map with some useful information handwritten which shows the time dedication on each map. ( this must be a silly think but you can see that the staff takes the time to find this places on each map for each guess). Staff is there until late evening in cases anyone needs help with anything. Room is small but cover all the essentials as you don’t want to stay indoors having such amazing things to do an views.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank franciscoe674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmarthotelTromso, Front Office Manager at Smarthotel Tromso, responded to this reviewResponded March 20, 2019

Hi there franciscoe674,

Thank you for so much for giving us a positive review of your stay here in the arctic city of Tromsø, Norway!
We do our best to meet the needs of our travelers and we are happy to hear that you have noticed our efforts. It makes our day to hear this and I want to thank you again for taking the time out of your day to do so. Have a wonderful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2019

A friend and I booked this place when it was having a special sale for our 5D4N trip. We knew that the room would be small and that we would have to share a double bed for the trip so the size of the room wasn't something that caught us by surprise. It had everything simple and basic for the trip- a comfortable bed with separate duvets for the 2 of us. The en-suite shower was warm and had a good water pressure. Wifi was swift and the lounge was available for guests to use at anytime they pleased with a constant supply of coffee/tea options and hot water. All the meeting spots for our winter activities were a short walking distance away. Reception staff were friendly and recommended us with some lovely food options for our stay. Good job, Smarthotel Tromso.

Room tip: Request for a corner room if you don't want to be disturbed
Date of stay: March 2019
Trip type: Traveled with friends
Thank faithkaylie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmarthotelTromso, Front Office Manager at Smarthotel Tromso, responded to this reviewResponded March 20, 2019

Dear mystiquefemme,

We appreciate the time you have taken for this review of your stay at Smarthotel Tromsø and wish to welcome you back again one day. Maybe for the midnight sun? :-) Wishing you a wonderful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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