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“A surprisingly pleasant experience” 4 of 5 stars
Review of Smarthotel Tromso

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Smarthotel Tromso
Ranked #10 of 19 Hotels in Tromso
Boca Raton, Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A surprisingly pleasant experience”
4 of 5 stars Reviewed June 30, 2014

Stayed at Tromsø SmartHotel 2 nights before boarding Hurtigruten to Kirkenes and one night coming back to catch a plane. We had a good time in Tromso, and also enjoyed the hotel. The rooms are on the small size, no cupboard space, just hanging the clothes on big wall hangers and living out of the suitcase. The bathroom is also smallish but very modern and functions very well. The hotel staff is very helpful, the WiFi works well, the hotel is very quiet, and sleeping is good. The morning breakfast buffet is superb, and good value for money. The location of the hotel is only a short walk, from the main streets, restaurants, shopping and sights. The Tromso Airport Shuttle Service provides fast and economic service to hotels in Tromso, and stops right outside the SmartHotel.

Room Tip: The location of the hotel is in a very quiet area, the windows have curtains to block out the daylig...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ebchristensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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English first
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 28, 2014

Okay so the rooms are reeeeeally tiny, but the bed was so comfortable, bathroom so nice and tidy. Decor simple yet excellent. Perfect location, close to everything you need to see. Breakfast was so yummy and nice, (you get to make your own waffles) :O !! yay! The only minus was that you can't park your car so close by. Though we did find a parking space at the other end of the street eventually for free of charge. Oh also the staff at the reception looked a bit like they were lost and didn't advice the customers to the elevators or to their rooms. The tourists seemed confused as to where to go and what to do as the were checking-in. But i'd come again anytime!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LindaL12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 24, 2014

We came to Tromso for some of us to take part in the Midnight Sun half marathon. The Smart hotel was the cheapest we could find. It is great. I really don't understand what previous reviewers are complaining about, this hotel never pretends to be anything other than what it is. Yes the rooms are small but they have everything you need. The beds are really comfortable and there are really good black out curtains to keep out the midnight sun. Showers are great and the tv's have programmes to please just about everyone.
Breakfast at around £9.50 each is very good value considering prices in Norway (everything is SO expensive to british tourists). The only gripe I have is that they say breakfast is served until 10 am but once certain items got used up they weren't replaced even though there was half an hour or more of breakfast service left, so the choice became a bit sparse, that was disappointing.
Staff were great and very helpful and friendly and the lobby was a great meeting area where coffee, tea, fresh water and fruit juices were available and as far as we could make out, free.
We would absolutely return to the Smart Hotel in Tromso and are hoping to get back there in January.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LilianBakersfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed June 23, 2014 via mobile

Do not be big or tall...
Then it is ok. Our bed was quite small for two.
Location is great. Center but quite.
Ideal for the marathon run.
A good deal compared to other hotels where you pay ridicoulous prices.

Stayed June 2014, traveled with friends
Helpful?
Thank Joerg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2014 via mobile

We needed a place to stay for a night and chose Smart Hotel. Now we've concluded that it might not have been that smart after all. We could have spent about 200 NOK more and have breakfast included and most certainly two blankets instead of fighting over the small one we got.
In other towns it might be a good idea to choose Smart Hotel, based on the price compared to other hotels, in our opinion this is not the case in Tromsø

Stayed June 2014, traveled as a couple
Helpful?
1 Thank Jarle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Busselton, Western Australia
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 9, 2014

The hotel room was very small but given Norway is very expensive it was good value for money.
The bed was comfortable but a bit of a challenge for the person on the far side if they needed to get up in the night. The bathroom was clean. There is a good sized lift and a luggage room. The decoration of the room is minimal, the walls are the concrete tilt slabs and they have sayings on them, like all walls seem to throughout the hotel. The staff were friendly. The hotel is close to eating places. There is a breakfast room but we did not use it.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Stephen1158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 27, 2014

The rooms are very small, but the price is great, same as the breakfast. The location is also good. My only complaint would be that on my first night, a drunk chap was trying to get into my room and there are no phones in the rooms to call reception!!

  • Stayed May 2014, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Siye S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smarthotel Tromso

Property: Smarthotel Tromso
Address: Vestregata 6, Tromso, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #10 of 19 Hotels in Tromso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smarthotel Tromso 3*
Number of rooms: 160
Official Description (provided by the hotel):
Situated in central Tromsø, this hotel is just 200 metres from Storgata shopping street. It offers brightly decorated rooms with free Wi-Fi access and a flat-screen TV. All rooms at Smarthotel Tromsø have Dux beds, a work desk and a private bathroom with shower. Light dishes like sandwiches and salads are available in the lobby shop. Tromsø Smarthotel offers an ironing service and a 24-hour reception. The Hurtigruten Terminal and Polaria Aquarium are both 8 minutes’ walk away. The Polar Museum is 800 metres from the hotel. ... more   less 
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