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“Smart Hotel for travel concious people” 4 of 5 bubbles
Review of Smarthotel Tromso

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Smarthotel Tromso
Ranked #7 of 18 Hotels in Tromso
Honningsvag, Norway
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Smart Hotel for travel concious people”
4 of 5 bubbles Reviewed October 6, 2013

If you need a very small clean room with Bathroom, funky walls, well appointed, excellent front
desk staff (who were VERY patient whilst I dealt with CC's) then this hotel is the place for you!
I was very disappointed by the breakfast offered, (maybe all the good stuff was gone) so would not pay beforehand for food.

Excellent location to shops, Hurtigruten and airport and very reasonable rate considering its location. Would I stay there again? Most certainly!
Thank you Staff!......................Josephine

Room Tip: Rooms at the back of the hotel are quieter
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sunflowers061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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398 reviews from our community

Traveler rating
    110
    167
    93
    22
    6
See reviews for
27
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Israel
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed September 29, 2013

New hotel in the city center with the possibility to choose if you want breakfast to be included in the room price or not. Payment at the hotel is only by credit card – cash money is not excepted. The room where I stayed on the fifth floor was in the small size category, but it was well maintained, very pleasant and tastefully decorated. While entering the hotel and room you feel this is a new one.
Internet is free throughout the hotel.
Honestly, I do not feel I stayed in the hotel long enough to win it with an "excellent" mark, however, to "very good" mark this hotel is definitely worthy.

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Osh_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

This hotel seems to have a tiny rooms, but they are of a good quality and clean. Wifi connection was very good. The breakfast was rich. Heavy curtains made my room dark even during the midnight sun. The staff was polite and the hotel is very close to the norhernmost brewary in the world.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tomas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

Tiny and effective rooms. Clean and new. Friendly staff and good location – and really reasonable priced. Breakfast is great, you can make your own waffles. If you're in to all of the above, don't hesitate to book a room at this hotel.

  • Stayed August 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lars S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oulu, Oulu, Finland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 23, 2013

We spend one night there. Our room was very small but somehow it worked very well. Everything was new and clean. There were funny texts in the walls like "You are smart" above the bed. :) Tromso city centre is not big so the hotel was near everything. Parking was a little bit problem, almost everywhere you had to pay for parking.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
2 Thank Katja520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

The hotel is situated in the town center, close to "everything". The concept is small rooms, clean and modern. Bed small double, but good quality. The bathroom had poor lightening for ladies' makeup - could be improved by a magnifying mirror. Excellent breakfast and helpfull and service minded staff.

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Kari E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 29, 2013

We arrived in Tromso at 13:00 on June 22nd but we were asked to come back after 15:00 in order to check in (!). We checked in for the first time 17:30. The room we were given had not been cleaned at all, bed was not made, towels not replaced, garbage not removed. Initially we were told that we had to wait until the cleaner was contacted and the room was cleaned!!!! Fortunately for us the cleaner could not be found and someone would be sent later. So we were given another room on the same floor...Bad luck! The second room was occupied and we gave a shock to the poor guy who was (fortunately only) sleeping there when we entered! Back to reception and the comment was "please try room...X". No way we could "try" again so the reception girl went upstairs to confirm for herself. The 3rd room was the right one! The second night we stayed at the hotel (June 25th arriving at 23:30) there was no issue at all. Apart from this incident the room was clean although small. We were expecting this as the hotel link was clear about it. Not accepting cash in the hotel did not create any problem as use of cards is widely spread in Western/Northern Europe.
Not sure of course if our first night's incidence was an one-off one or something else happens more frequently in Smarthotel. In any case extra care should be taken by Management as the there may not be a second chance to visit Tromso again soon...Additionally, we would expect at least a free breakfast (if not a free night). At least this is what happens with other hotels in similar cases. At least we received apologies which we have no reason to doubt about....

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CharlieBravo352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smarthotel Tromso

Property: Smarthotel Tromso
Address: Vestregata 6, Tromso, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Tromso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smarthotel Tromso 3*
Number of rooms: 160
Official Description (provided by the hotel):
Situated in central Tromsø, this hotel is just 200 metres from Storgata shopping street. It offers brightly decorated rooms with free Wi-Fi access and a flat-screen TV. All rooms at Smarthotel Tromsø have Dux beds, a work desk and a private bathroom with shower. Light dishes like sandwiches and salads are available in the lobby shop. Tromsø Smarthotel offers an ironing service and a 24-hour reception. The Hurtigruten Terminal and Polaria Aquarium are both 8 minutes’ walk away. The Polar Museum is 800 metres from the hotel. ... more   less 
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