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“Central hotel” 4 of 5 stars
Review of Thon Hotel Polar

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Thon Hotel Polar
Ranked #11 of 19 Hotels in Tromso
Leeds, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Central hotel”
4 of 5 stars Reviewed April 2, 2013

The hotel is pretty much a central location. The bus from and to the airport stops outside and takes around 15 minutes at the most and was cheaper than a taxi. We paid for bed and breakfast and the breakfast was ok not the best but sufficient enough for the few days we were there. Food and drink is expensive, I know everyone says this but in Tromso it is around £12 for a pint of larger and around £10 for a smirnoff ice. If you are looking for a drinking holiday then this is not the place. Average meal costing for two people was between £45 and and £60. The Thon Polar hotel is adjoined to Egon Restaurant where breakfast is served. We ate here every night as the food was lovely. The restaurant also does a pizza buffet most days which is cheap and good value for money but does get busy. The hotel has free wi fi and this was also accessible in the rooms. We had a room on the 9th floor and had a view of the harbour, fjords and mountains. The view was spectacular. We went in December and arranged dog sledding which was cancelled due to no snow and we also missed out on seeing the Northern Lights as they did not show. As we went in December this was in the winter Solis so was no natural day light which was a bit strange but also lovely to see. Its not a place I would rush back to as although we did excursions it was still too quiet for me but it was lovely to experience the views as I doubt there are many views which would beat it.

Room Tip: Lift only goes to floor 8 but floor 9 was spectacular views of the fjords
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MrsFinn2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Polar, responded to this review, April 3, 2013
Thank you for your comment.
We hope that you will visit us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

477 reviews from our community

Traveler rating
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    11
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed March 26, 2013

Fantastic staff - always very helpful, and always very warm and welcoming.

The free buffet breakfast is very adequate, with plenty of breads, pastries, fruits, cold meats, and some hot food. There is also plenty of seating in the restaurant, and the set-up of the restaurant means you can have plenty of privacy if you wish. Perfect to sit and read a book or a magazine whilst you have your breakfast.

Free tea and coffee machine in the reception, and one computer (which I think was connected to a printer) for free use also.

Rooms are basic, but has more than what's needed. My single room had a large TV, a small sitting chair with a round side-table, as well as a study table with a chair. There was also plenty of space near the doorway to put my skis and boots!

The airport Flybussen stops a street behind the hotel also.

Really wasn't much I could fault with the place!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rendezvous_L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dungarvan, Ireland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 25, 2013

We stayed at the Thon Hotel Polar in Tromso again this year. When we arrived there was a problem with the Computer and we were given the wrong room. However, Martin at the reception could not have been more apologetic, and arranged to give us the room we requested the next night and for the rest of our stay. We had a great time and even saw the northern lights from our window on the ninth floor. We are also given complimentary cups of hot chocolate personally delivered to our room from Martin. I just want to say a great thank you to all the staff at the Hotel especially Martin.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 19, 2013

Pleasantly surprised with this budget hotel,staff are very helpful,polite and friendly.The rooms are basic but clean and comfortable and the buffet breakfast is very good with lots of choice.There is free tea and coffee in the lobby and the Egon Restaurant (where breakfast is served) is warm and welcoming with a good menu.Lunch time pizza buffet menu is very popular.
The hotel is near the Flybuss stop, so easy to get to from the airport and a few minutes walk to museums,tourist info office,shops and the harbour.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sfw27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Polar, responded to this review, March 26, 2013
Thank you for your positive review. We are delighted to hear that your stay was a success, and hope to see you back again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sibiu, Romania
Level Contributor
5 reviews
5 of 5 stars Reviewed March 16, 2013

The hotel has a great location, right in the city center. The staff is really fantastic, even before we arrived we communicated over email and the replies were always timely and friendly. Once there, the reception works in shifts, and during all the 6 days stay we found every time helpful, open and very friendly staff, which for us is very important. So THANK YOU to the staff at Thon Polar and keep up your great customer service! The breakfast was sooo tasty, you found everything you needed in a wide variety, together with specific Norwegian food. The bread was excellent, very filling, and the waffles, and the tea, and the salmon, and.. Well, all was great and it kept us full until late after-noon. The room we got at the 9th floor has a really great view over the town and on the night of the 14th we got to see the Aurora from our window as it was clear sky and a solar storm reached earth. So if the skies are clear and aurora activity high (above 3) you really get a view to remember. Heated bath-room floor was great as cold feet can be a little plague at -7 outside. Only thing - the room was quite small, so you needed to squeeze at times when passing one-another, but that would be the only mention. All in all would definitely stay there again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank amasedguest_14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Polar, responded to this review, March 26, 2013
Thank you for choosing Thon Hotel Tromsø during your recent visit to Tromsø.
We are so pleased to hear that you enjoyed your stay and that our staff, service and location met your expectations.
We hope to see you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 10, 2013

We stayed at the Hotel Polar for 5 nights and were very pleased with this modern, clean and quiet hotel. The staff were helpful and friendly. The breakfast buffet had loads to choose from and was good quality. We had asked for a north-facing room when we made our booking by email and they honoured that - our room looked north with amazing views of the town and mountains beyond. Would stay again without hesitation.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank CatJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Polar, responded to this review, March 26, 2013
Thank you for choosing Thon Hotel Tromsø during your recent visit to Tromsø.
We are so pleased to hear that you enjoyed your stay and that our staff, service and location met your expectations.
We hope to see you back again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thon Hotel Polar

Property: Thon Hotel Polar
Address: Groennegata 45, Tromso 9008, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#7 Family Hotel in Tromso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Thon Hotel Polar 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Thon Hotel Tromsø

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