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“Northern lights”

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Clarion Collection Hotel With
Ranked #1 of 18 Hotels in Tromso
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed May 19, 2013

Stayed here for 3 nights ln Tromso which is a beautiful, if very cold city. A good place to base yourselves for a Northern light hunt.
The hotel is clean, comfortable and in a superb central location. You must try the outdoor sauna. Heat and cold!
All modern, with all the facilities you need, and a friendly helpful staff. Good food too
Recommended

  • Stayed: June 2012, traveled as a couple
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4  Thank ARKAYESS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded July 8, 2013

Dear guest,

Thank you for your feedback.

Welcome back!

Best regards from the staff of Clarion Collection Hotel With.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed May 6, 2013

Great location for a trip to Tromso. Close to museums, art gallery and a variety of shops and restaurants. The Tourist Information Office is also a few minutes walk from the hotel, and the staff are very helpful in organising all your excursions.

The hotel provides a good buffet selection at breakfast, including the usual cereals and cooked food. Afternoon waffles are included, and there is also fresh fruit available, together with various tea, coffee and hot chocolate throughout the day. The evening buffet offers soup and a main hot meal, but there is always a pasta dish and cheese and crackers, so you really do not need to find alternative meals whilst staying here. As many others have pointed out, Norway is generally a very expensive country, so having meals included at the hotel is a real advantage. The staff is friendly and speak very good English.

We occupied a room overlooking the harbour which was lovely, particularly at night when all the lights were on, including the lights from the stunning cathedral which was located a short walk across a bridge.

The room itself was comfortable with slippers and a robe provided. There is a fridge and TV, with several English channels. The bathroom was adequate with a nice shower. A hair drier and a trouser press were provided.

Overall, we hugely enjoyed our trip and would recommend this hotel to anyone wanting a comfortable place to stay in Tromso - with meals included!

Room Tip: Would recommend a room overlooking the harbour.
  • Stayed: April 2013, traveled with family
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5  Thank MizzDebby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded July 8, 2013

Dear traveller,

Thank you for your kind words and feedback.

Welcome back!

Best regards from the staff of Clarion Collection Hotel With!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2013

Well, the best thing this hotel has is it's prime location. The view over the fiord and the mountains is stunning. Ask for a room facing the sea. It's worth the 100 NOK/night extra. Well worth.

The interior might feel a bit dated, but is well maintained and kept after. We were very pleased with housekeeping, the hotel was spotlessly clean.

As for food, when being in such an expensive country as Norway, the hotel was very generous when comes to food. Not only were the breakfast buffet good with several of the options being organic, the hotel also has a self-service waffle buffet in the afternoons and a simple but hearty self-serve dinner buffet with soup, a main course and dessert in the evenings.

Everything together, with this location, price and value, it's a winner.

Room Tip: Rooms facing the sea are worth the extra money.
  • Stayed: April 2013, traveled as a couple
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4  Thank augustekman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded July 8, 2013

Dear guest,

Thank you for your feedback!

I am happy to inform that we are getting new flat screens for all our rooms this month! We are also working on updating our rooms.

Welcome back!

Best regards from the staff of Clarion Collection Hotel With!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2013

Lovely hotel. Great spot with a lovely view of the water and handy for the museum and town center. The staff are friendly and very helpful. The rooms are spacious, clean and warm.

Great shower! Having camped in the snow for a week it was lovely to have a warm shower! :-)

Room Tip: ask for a view of the water
  • Stayed: April 2013, traveled with friends
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5  Thank Trazie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded July 8, 2013

Dear Trazie,

Thank your for your feedback and kind words.

Welcome back any time!

Best regards from the staff of Clarion Collection Hotel With.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

We had a harbour view room and in keeping with the Scandinavian style it was very minimalist, clean, fresh and airy. The only thing missing was storage space. The shower was wonderful. And free wifi is always welcomed - one of our pet hates is hotels charging extra for wifi. It was nearly all we wanted and needed in a hotel room that we did little other than sleep in.

Customer service was great - we had forgotten our tripod so reception loaned us one that had been left behind by a previous guest. The difference that made to our Northern Lights pictures - we can't thank them enough.

The breakfast selection was, again, a typical Scandinavian spread with loads of crispbreads, meats, cheeses and pickles, as well as cooked options. It was a struggle to find a seat at times but that's to be expected on peak Northern Lights weekends. We had the free waffles one afternoon when the queue wasn't too bad (we'd given up the day before as the queue was so long). They were fun to make, tasty and a nice touch by the hotel and, with the sky high cost of eating out, I can understand why they were popular. We didn't get the chance to try the evening buffet as we had to leave for our Northern Lights tours just as it started.

Overall a good hotel in a nice location and we would definitely recommend it.

  • Stayed: March 2013, traveled as a couple
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5  Thank Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded July 8, 2013

Dear traveller,

Thank your for your feedback! We always do our best.

Hope to see you again!

Best regards from the staff of Clarion Collection Hotel With.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

After our flight was delayed and luggage lost (no fault of the hotel of course) we arrived much later than expected. As a result we missed the dinner service but the reception staff arranged for hot food to be held over for us in the dining room.

As with all the Scandinavian countries, Norway is notoriously expensive. This made the included breakfast, complimentary afternoon tea with 'make-your-own' hot waffles and buffet style dinner at the hotel most welcome and excellent value for money. The breakfast selection was extensive and delicious and tea & coffee was available all day in the dining room for you to help yourself.
The evening meal consisted of two hot choices - buffet style with soup, salads and desserts. There was plenty to go round and everything appeared fresh and tasted great.

Our room looked out onto the harbour which was beautiful at sunrise and overlooked snowcapped mountains. It is a working fishing village so be prepared for some noise. If you are travelling to view Borealis Aurora, there can be some noise of spectators who gather at night by the harbour to take photographs. This is all part of the fun.
Our room was clean and spacious for its purpose although it lacked hanging space for clothes. If like me, you enjoy the excitement of living out of a suitcase this is great, though it presents problems if your salaupettes get wet from snow as you have little space to dry them.
For the ladies, the room has a good hair dryer!

The hotel has gym facilities that includes a sauna and steam room. The gym is on the top floor and has a skylight/ window that allows you to sit and view the Northern Lights from inside.

If you'd like to relax in the comfort of its surroundings, a games/ tv room with books, DVDs and board games is located next to the dining room.

The hotel has a good central location which means you can walk to the shops, cafes and restaurants. This is handy as public transport is expensive. The Tromso museum which details the history of arctic exploration, fishing and hunting is a five minute walk away.

Staff were friendly and helpful. They were able to arrange trips, had good local knowledge and were willing to assist with any request we made.

This hotel was popular with business travellers and has free wifi access.
I would recommend this hotel to any traveller going to Tromso and most certainly would return. It benefits from being small as attention to customer demands was at the forefront for the staff.

Room Tip: Ask for a harbour view room to enjoy the sights.
  • Stayed: February 2013, traveled with family
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3  Thank Emma N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded July 8, 2013

Dear Emma,

Thank your for your feedback.

We know Norway is expensive, and hope that our complimentary food helps on the travel budget!

Welcome back any time.

Best regards from the staff of Clarion Collection Hotel With!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

We stayed at this hotel whilst in Tromso looking for the Northern Lights (which were sadly lacking!).

I nice functional hotel with good breakfast and freshly squeezed orange juice (you did this yourself), frees waffles in the afternoon (again DIY) but very well received and a free buffet in the evening. We only used this once but it was really good and should have used it more as Norway restaurant prices are astronomical.

The rooms are nice but could use a bit more storage space as you need some many cloths here!

  • Stayed: March 2013, traveled as a couple
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1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded July 8, 2013

Dear traveler,

Thank your for your feedback!

We are sorry to hear that the northern lights did not show on your stay. Hopefully it shows next time!

Welcome back.

Best regards from the staff of Clarion Collection Hotel With.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Collection Hotel With

Address: Sjogata 35-37, Tromso 9291, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Tromso
#1 Green Hotel in Tromso
#1 Family Hotel in Tromso
#3 Business Hotel in Tromso
Price Range: $145 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Collection Hotel With 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
Clarion Collection Hotel With is perfectly located in the harbor of the city center. Here you are only 50 meters away from the main street of Tromso, close to restaurants and shopping. At all Clarion Collection Hotels the guests have included breakfast, coffee/tea all day, waffles from 15:00(3pm)to 18:00(6pm) and light evening buffet from 18:00(6pm) to 21:00(9pm). The light evening buffet consists of one hot soup, one hot dish and bread. Not a big dinner buffet, but for most of our guests a really satisfying dinner. This makes Clarion Collection Hotel With a really cheap alternative for tourists visiting Tromso. We also offer a relax room with sauna and a steam room at the top of the hotel. Welcome to a warm and friendly hotel where you can feel at home. ... more   less 
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Also Known As:
Clarion Collection With Hotel
Clarion Collection Tromsø
Clarion Tromso
Tromsø Clarion

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