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“Nice Hotel with friendly staff and central location”
Review of Thon Hotel Tromso

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Thon Hotel Tromso
Ranked #10 of 18 Hotels in Tromso
Reviewed January 26, 2014

6 of us stayed at this hotel for 4 nights. We had booked three double rooms but at the last minute changed this to 2 triple rooms. To my surprise we all ended up in one room as we arrived late our first night and the hotel was fully booked! I initially thought that I had misheard the receptionist but apparently not. We ended up in what seemed like a family room with two twin bed, two sofa beds and a camp bed. It worked out fine for one night as we all get on really well but one bathroom between 6 meant a slow morning for showers etc. The staff genuinely seemed sorry for the mix-up and had it all sorted out the next morning. The rooms themselves were pretty big and clean although our room just never seemed warm enough.

Plenty of choice for breakfast and dinner at the restaurant was good too. If you are looking for a fairly cheap and filling lunch you could take advantage of the pizza buffet. It was about £11 for as much salad and pizza as you wanted.

Reception staff were very helpful and pointed out the best places to see the Northern lights.

Apart from the first night mix up we had a good stay and I would still go back to this hotel.

  • Stayed: January 2014, traveled with friends
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Thank shar0nC67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded February 5, 2014

Thank You for Your feedback.
We are pleased to hear that You enjoyed so many aspects of Your stay, and hope
You will return to us in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 - 187 of 507 reviews

Reviewed January 21, 2014

You can forget about getting any sleep if you get a room facing the street, and you can hear everyone who is talking in the halls or opening/closing doors to their own rooms. I ended up moving one of the mattresses to the bathroom, since it was impossible to change rooms. The hotel was fully booked due to a conference in Tromsø.

It does not matter if the facilities are good if you cannot get a decent night sleep.

  • Stayed: January 2014, traveled on business
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Thank Oystein42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded February 5, 2014

Thank you for taking time to comment on your stay with us.
We are sorry to hear that we were unable to meet your expectations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2014

I was in Tromsø for the film festival and booked the hotel for 2 nights just a week before and still got special price. It was very easy to go to film festival venues and sometimes I walked to my hotel inbetween films, which is very nice. Loved the variety of breakfast and had nice stay in my room.

  • Stayed: January 2014, traveled solo
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1  Thank Neldisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded January 19, 2014

Thank you for taking time to comment on your stay with us.
We hope you will consider coming back to Tromsø and Thon Hotel Tromsø in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

This was a surprise as we booked this place in Tromso for 3 nights. The rooms were big and comfortable. The breakfast spread was very impressive at the Egon Restaurant.
Very good value for money. The tea/coffee machine at the lobby is ideal.

Room Tip: took a room for 3 adults
See more room tips
  • Stayed: January 2014, traveled with family
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Thank indranuhati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded January 12, 2014

Thank You for Your positive feedback.
We are pleased to hear that You enjoyed so many aspects of Your stay, and hope
You will return to us in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2013

Stayed with my daughter and grand-daughter in Feb 2012, very disappointed, my bed was a metal folding bed with a very thin mattress, by the 3rd night I could have cried with lack of sleep, not good at 68 year old. When we arrived after nearly 20 hours travel and 3 flights, we were told if you want a white coffee you need to put your outdoor clothes back on and go across the road for milk. Breakfast, that was an eye opener, the tables were covered with dirty crockery, and if you didn't get down early, nothing left, first day decaf coffee was on, after that it was promised everyday, but it never did arrive. Would never go back.

  • Stayed: February 2013, traveled with family
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1  Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded January 3, 2014

Thank you for taking time to comment on your stay with us.
We are not satisfied with your experienced with us. This is extremely important to us and we offer you our apologies.

I can assure that this is not representative of the general guest experience at Thon Tromsø.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013

Only stayed there for one night but the Thon Hotel was absolutely ideal. The central location meant that the local bars and restaurants were all within easy walking distance. The hotel itself was very clean and the breakfast was special.

Room Tip: ask for a room on the top floor for a view
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  • Stayed: November 2013, traveled as a couple
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Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded December 1, 2013

Thank you for your positive review. We are delighted to hear that your stay was such a success, and hope to see you back again in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

My wife and I stayed here from September 25th to 30th 2013. We found this to be a nice hotel. Typical of most European hotels with small rooms, but the bathroom was very large compared to the main room. Breakfast is excellent with good variety of hot and cold meals. The idea of having a coffee machine in the lobby is a great one and we used this quite a lot. Overall I rank this a 4 star hotel and would not hesitate to stay there again also I would recommend it to others. The staff were very helpful and friendly. We were lucky to get a room on the 6th floor with a balcony and a reasonable view. The location is great and within walking distance of everything in Tromso.

Room Tip: Ask for top floor.
See more room tips
  • Stayed: September 2013, traveled as a couple
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2  Thank AUSSIEmike99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded October 2, 2013

Dear guest, thank you for your positive review. We are pleased to hear that you enjoyed so many aspects of your stay with us. Your comments have been shared with everyone here and we hope you will find time to return to us in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thon Hotel Tromso

Address: Groennegata 50, Tromso 9008, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #10 of 18 Hotels in Tromso
Price Range: $126 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thon Hotel Tromso 3*
Number of rooms: 152
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