I stayed here in mid March 2013. It is accessible by the airport bus - one block (7 mins) from the main street next to the Rica Grand Hotel. However in winter with a heavy luggage, the snow is a bit difficult to navigate. When I checked in, the staff were not so friendly and they made a mistake to give me a room with someone occupied in it! I had to go back to the lobby with my heavy and bulky luggage (20 kg) to request for an empty room, while the service staff asked me if I made the mistake instead!
The bed is quite narrow for european size; nevertheless was a comfortable sleep.
Rooms are clean and the free wi-fi was fast. The free coffee and tea in the lobby was rather a nice perk to have although I did wish I had a kettle in the room (did not see it).
If you are taking the cruise (Hurtigruten) is can be a 'long' walk (10-15 mins) to the pier, especially again with a heavy and bulky luggage in the snow or ice on the pavements in winter.
In terms of location, is it central. No much of a view in this part of town. If you can, stick to a hotel that is nearer/facing to the pier - you will probably get nice views of the sea and the Arctic Cathedral across.
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