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“Comfortable room and bed”
Review of Thon Hotel Tromso

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Thon Hotel Tromso
Ranked #7 of 18 Hotels in Tromso
Reviewed April 2, 2013

I stayed here in mid March 2013. It is accessible by the airport bus - one block (7 mins) from the main street next to the Rica Grand Hotel. However in winter with a heavy luggage, the snow is a bit difficult to navigate. When I checked in, the staff were not so friendly and they made a mistake to give me a room with someone occupied in it! I had to go back to the lobby with my heavy and bulky luggage (20 kg) to request for an empty room, while the service staff asked me if I made the mistake instead!

The bed is quite narrow for european size; nevertheless was a comfortable sleep.
Rooms are clean and the free wi-fi was fast. The free coffee and tea in the lobby was rather a nice perk to have although I did wish I had a kettle in the room (did not see it).

If you are taking the cruise (Hurtigruten) is can be a 'long' walk (10-15 mins) to the pier, especially again with a heavy and bulky luggage in the snow or ice on the pavements in winter.

In terms of location, is it central. No much of a view in this part of town. If you can, stick to a hotel that is nearer/facing to the pier - you will probably get nice views of the sea and the Arctic Cathedral across.

  • Stayed: March 2013, traveled solo
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Thank Jotterbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded April 10, 2013

Thank you for your feedback.
We are sorry to hear that we were unable to meet your expectations.

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178 - 184 of 475 reviews

Reviewed March 21, 2013

This hotel is right in the heart of Tromso with beautiful rooms and very kind staff. Since I was only in town one night, I very much appreciated being able to check in as soon as I arrived, which was before noon. They even got me a room on a lower floor after I requested it and helped me with directions around town. The room I had was clean and modern with a great TV and comfortable bed and chair. The free coffee and tea services in the lobby was a nice surprise and I definitely took advantage of them! :)

The staff was also very honest about the least expensive way to get from the hotel to the airport. They suggested the city bus that picks up and drops off right outside the airport parking garage. It's about a 20-25 minute ride at most through the town and it only cost 40 NOK each way.

The thing that I most appreciated was that the staff prepared a breakfast for me "to-go" as I had an early flight the next day and would have to leave before they started serving.

Overall, this is a great hotel in a great location with a wonderful staff.

  • Stayed: March 2013, traveled with friends
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Thank acp0505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded March 26, 2013

Thank you for your positive review. We are delighted to hear that your stay was such a success, and hope to see you back again in the near future!

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Reviewed March 17, 2013 via mobile

The hotel is new, clean and comfortable. The rooms are very small with a tendency to claustofobic which could be a problem during summertimes as the noice from the street starts at 6:30. The breakfast is very good.

  • Stayed: March 2013
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1  Thank jnj68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded March 26, 2013

Thank you for your review.
Some of our rooms are of smaller size, sorry about that. We are delighted to hear that you enjoyed the breakfast
We hope to see you back again in the near future.

Report response as inappropriate
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Reviewed March 15, 2013

We've stayed at this hotel for the weekend in March. It is centrally located, very modern and very clean. A bit expensive, just like all the other hotels in Norway but definitely the best so far. The free internet has decent speed, we were able to quickly upload photos/have Skype calls.
The room is small but the bed was very comfy and it has a big flat screen tv.

  • Stayed: March 2013, traveled with friends
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Thank Andrei I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded March 18, 2013

Thank you for choosing Thon Hotel Tromsø during your recent visit to Tromsø.
We are so pleased to hear that you enjoyed your stay, service and location met your expectations.

We hope to see you back again in the near future.

Report response as inappropriate
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Reviewed March 10, 2013 via mobile

We stayed at this place for a weekend, and had a absolutely good stay.

The hotel is nice and new, everything looks fresh, and for a good price absolutely a good place to stay in the city center of Tromsø.

The hotel lack however the smal additional things that you don't need, but is nice to have. So if this is important for you, then Radiason, Clarion or one of the other higher class hotels would be the right for you.

  • Stayed: March 2013
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Thank Khoeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded March 12, 2013

Thank you for your review. We are delighted to hear that your stay was such a success, and hope to see you back again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2013

The location is great, very near to the Flybussen stop. The rooms are bit small since we were two friends trying to share the space. But the beds were extremely comfortable, the room was well insulated and very quiet. The front desk staff are helpful. They even have umbrellas you may borrow if there is rain. Breakfast is huge and delicious--including a variety of Scandinavian preferences as well as more international options. You can even make your own waffles. Free tea and coffee in the lobby is convenient, especially in winter.

  • Stayed: February 2013, traveled with friends
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Thank MsStarV21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded March 6, 2013

Thank you for choosing Thon Hotel Tromsø during your recent visit to Tromsø.
We are so pleased to hear that you enjoyed your stay and that our staff, service and location met your expectations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

Stayed here for two nights prior to getting the Hurtigruten boat up to Kirkenes. Friendly welcome at reception on arrival. Room had double bed but was extremely small had to keep jumping over the suitcases. The bed was at an angle to window or would have been jammed in against the window with no room to walk around it. Bathroom had a shower only and again very small but one of the most efficient extractor fans I've ever encountered no steamed up mirror after a shower!!! Room was clean and bed was comfortable if a bit soft. Breakfast was the usual choice of Scandanavian fayre with some hot sausage and scrambled eggs as well and you could have your fill. The free coffee in reception is a bonus when you learn how much a coffee is to buy in town! Great location in the town centre close to the shops, harbour and other attractions. Great hotel for a short stop over.

Room Tip: reading the other reviews it would seem all the rooms are small.
See more room tips
  • Stayed: February 2013, traveled as a couple
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Thank Bev D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AidSchei, General Manager at Thon Hotel Tromso, responded to this reviewResponded March 6, 2013

Thank you for choosing Thon Hotel Tromsø during your recent visit to Tromsø.
We are so pleased to hear that you enjoyed your stay. Some of our beds are smaller than others. Sorry about that.
We hope to see you back again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thon Hotel Tromso

Address: Groennegata 50, Tromso 9008, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #7 of 18 Hotels in Tromso
Price Range: $133 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thon Hotel Tromso 3*
Number of rooms: 152
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