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“Fantastic place for a short or long stay”
Review of Enter City Hotel

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Enter City Hotel
Ranked #7 of 18 Hotels in Tromso
Certificate of Excellence
Reviewed April 20, 2014

I stayed here for neary a month while on a work visit to Tromso. It is perfect for a long stay - rooms have a small, self-contained kitchen with everything you need. This is great in Norway where the cost of eating out is eye-wateringly expensive. There are several supermarkets and convenience stores within 2-3 minutes walk. In fact, everything in Tromo is within 5 minutes walk, making this an exceptionally good location.
For a long stay the rooms are only serviced once a week - this helps keep the cost down, and is also fine. There is always extra linen, tea and coffee available.
The reception staff are wonderful. Because I was here for a long stay, and working, I needed a larger table and better chair; they helped with these. They also helped with local advice (hairdresser, mail order to be delivered here) and were unfailingly friendly and cheerful.
One very minor suggestion - provide instructions for the washing machines; they always had soap powder in the wrong dispenser.
Overall, an exrellent, friendly and convenient place to stay in Tromso. I have also stayed here for a short visit - works just as well.

Room Tip: Ask for a room at the back and on a higher floor - the view is not so good but its quiet.
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  • Stayed: April 2014, traveled on business
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Thank Penny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded May 16, 2014

Dear traveller from New Zealand. Thank you very much for your kind review. We are very happy to hear that you enjoyed your stay. Welcome back! Best regards, City Living Hotel Tromsø

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228 - 234 of 599 reviews

Reviewed April 15, 2014

The high rating for this place is well-deserved. Clean and comfortable room with excellent heating (lovely to watch the snowflakes from a warm, comfortable room!). Bathroom had shower gel, towels and good water pressure. Wi-fi worked very well (we were on the 5th floor). Kitchenette was well equipped. No toaster or microwave but these could be requested from the reception staff, subject to availability. Water from the tap is potable.

Common areas were clean and well heated as well. The laundry room has 2 washing machines, 2 dryers, a couple of stand racks for drying clothes, an ironing board and an iron. You have to bring your own soap powder. The washers and dryers could use a spot of cleaning, though.

Excellent location and near all amenities as mentioned by other reviewers. There is also a quaint Catholic church in the city center which is worth the visit. Egon restaurant (see review) is just across the road and serves a wonderful buffet breakfast for less than €10/person. The bus-stop for the airport shuttle is very near, on a parallel road.

The staff were very friendly and tried their best to help. There is no receptionist between midnight and 8 a.m.

A few suggestions:
- An in-room safe would be nice.
- The border between the shower area and the rest of the bathroom floor could be slightly higher because it was quite difficult to have a shower without wetting the area outside the shower.
- A sign reminding guests to clean the filters of the dryers after use because they were so clogged when I opened them to check. I did bring this to the attention of the staff on duty that day. Some guests had even mistaken the dryers for washers and thrown in powdered detergent, which stuck to the filters and made it really difficult to clean!



Overall, we had a wonderful and enjoyable stay at this hotel. I would have given it a rating of '5' instead of '4' if not for the fact that we were given incorrect information by a staff about the timing of the airport shuttle bus for a Sunday, nearly causing us to miss our flight. Best to check the timetable online on the Flybussen website. This aside, I would definitely recommend this hotel for those who want a good price-quality ratio accommodation in pretty Tromso!

Room Tip: Choose a room away from the lift. We had a room beside the lift and could hear the lift going up an...
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  • Stayed: March 2014, traveled as a couple
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Thank Fairtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded May 7, 2014

Dear traveller from Portugal. Thank you so much for writing a long and informative review! We are very happy to read that you enjoyed the hotel, besides the misleading information about the airport shuttle, we are sorry for that. We appreciate your suggestions and will consider them. Welcome back if returning to Tromsø :-) Best regards, City Living Hotel Tromsø

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Reviewed April 11, 2014

We chose an apartment here, as we wanted a kitchen. The staff were friendly and helpful. The apartment was just big enough for a 5-night stay and basically furnished. Having a kitchen in Tromso is a big advantage when it's snowing, as you can avoid going out in the cold for dinner. The location is very central and there are a couple of supermarkets nearby where you can stock up. Main problem was the design of the bathroom - components were cramped into one corner so that you only just open the shower doors enough to to get in. (A fat person wouldn't get in!) Also the shower leaked out onto the floor. If you have a longer stay in the apartment, room service only occurs weekly. Daily service isn't necessary, but weekly is not enough! There's not even a broom to do your own cleaning. Overall, was reasonable value.

Room Tip: In Tromso when it's snowing, the streets and footpaths can become very icy and slippery. Be care...
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  • Stayed: April 2014, traveled as a couple
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Thank PeterandLeanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded May 7, 2014

Dear traveller from Australia. Thank you for your informative feedback! It becomes more space by opening one shower door at a time, and additional cleaning is offered for a fee. Equipment for cleaning is also available in the rooms. We hope to have you as a guest again if returning to Tromsø :-) Best regards, City Living Hotel Tromsø

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Reviewed March 31, 2014

we found the staff very helpful and friendly, good size rooms clean and well equipped.
beds comfortable and good size, we will return in the future and will book again. all sites we went to see was within walking distance, to get taxi from airport 220nok bus 210nok

Room Tip: all rooms have good double glazing so noise not a problem
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  • Stayed: March 2014, traveled with family
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Thank robin c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded May 7, 2014

Dear guest. Thank you for your kind review! It is also possible to take the local bus from the airport, to NOK 45 per ticket. Welcome back :-) Best regards, City Living Hotel Tromsø

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Reviewed March 27, 2014

Hotel is accualy a studio rental. Reception is working until mignight, no restaurant on the premises, no breakfast. Accually we found it to be very good idea for Tromso - having small kitchen allow you to prepare your own meals. Considering prices in Norway its smart idea. Hotel itself is nice, rooms are of decent size, features are well maintained. Staff is very nice and helpful, contact with them via mail was easy and responses were quick. Location is perfect - on one of the main streets, in the city centre, close to all atractions. Airport buss stop is some 150 m from hotel entrance.
For those who want to eat out hotel has breakfast discount rate of NOK 75 at Egon restaurant which is in front of the hotel. Laundry and dryers are in the basement free of charge. Two supermarkets in 300 m distance from the hotel. Defenitely recomended place to stay in Tromso.

Room Tip: Rooms at the back are quiter.
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  • Stayed: March 2014, traveled with family
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Thank Matt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded May 7, 2014

Dear guest. Thank you so much for the kind and informative feedback! All rooms and apartments are equipped with kitchen, so that guests can prepare food if they like. We are happy to hear that you liked our concept, and we wish you welcome back if returning to Tromsø :-) Best regards, City Living Hotel Tromsø

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Reviewed March 23, 2014

it is very centrally located, you can find nice restaurants within 5 min walking distance. nice and clean rooms, has a kitchnette and enough space in the room for 2 people, bathroom was very good and big. we were 3 and booked one double and one single room. there was hardly any difference in the 2 rooms, single room also had a double bed.

  • Stayed: March 2014, traveled with friends
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2  Thank abhishubh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, receptionist at Enter City Hotel, responded to this reviewResponded April 24, 2014

Dear traveller from Sweden. Thank you for your informative feedback! We are very happy you enjoyed the hotel. When travelling more than two persons we also have some nice apartments to offer. We hope you will stay here again if returning to Tromsø :-) Best regards, Marianne at City Living Hotel Tromsø

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Reviewed March 23, 2014

As you well might know, Norway is quite expensive place where to live and having hotel in Tromso you partially avoid unnecessary expenses. Good location, good service, spacious rooms and self service kitchen which is equipped well.

  • Stayed: March 2014, traveled on business
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Thank ITexperts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, receptionist at Enter City Hotel, responded to this reviewResponded April 24, 2014

Dear guest from Sweden. Thank you for the feedback! We are happy to read that you enjoyed the hotel. Welcome back if returning to Tromsø :-) Best regards, Marianne at City Living Hotel Tromsø

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Enter City Hotel

Address: Groennegata 48, Tromso 9008, Norway
Phone Number:
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Tromso
Price Range: $99 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Enter City Hotel 3*
Number of rooms: 46
Official Description (provided by the hotel):
Right in the heart of Tromsø. Enter City Hotel is located in Grønnegata approximately 80 m from Strandtorget. Facilities include 46 high standard rooms and apartments, ranging in size from 14.5 sqm to 52 sqm. All rooms have en suite bathrooms, kitchen facilities, fridge, TV and free internet access. The larger rooms also have dishwashers. There is a guest laundry with a washing machine and clothes dryer. Service: Through limited service, we are able to offer low room rates. Opening hours for reception are 8am-8 pm Monday to Friday. Breakfast is not included. All rooms having cooking facilities. Breakfast may be purchased from our collaboration partner. ... more   less 
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