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“Feeling at home in the city”

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City Living Hotel & Apartments
Ranked #5 of 18 Hotels in Tromso
Certificate of Excellence
singapore
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Feeling at home in the city”
5 of 5 bubbles Reviewed June 19, 2013

City Living is a great place to stay in Tromso. We loved pretty much everything about it, except for the lift which jerks once before it moves and twice before it stops. But that's a really minor gripe.

From the moment we stepped into the reception lobby, we felt totally at home. The nice young man who greeted us took pains to explain the layout of the city as well as the various attractions and restaurants which specialise in local cuisine. He also informed us where the nearest ATMs were and where the supermarket was.

The living room is uber homey, with a sofa which is also a pull out bed as well as an armchair. We really liked the fact that there was a place to hang our coats. Very few hotels and serviced apartments provide coat hooks – so these were most appreciated at City Living. I don't know but seeing our coats hung up in the living room made me feel like we were really at home.

We got the apartment with a double bed and kitchen. The bed is typically Norwegian, very soft and uncomfortable if you have an even moderately bad back. But we just dragged the mattress onto the floor and slept there. There was certainly lots of space to do that. We simply stuffed the mattress in a corner in the bedroom during the day.

We did wish the curtains were a little longer. Because we were there in June, at the time of the midnight sun (which is a wonderful if disorienting experience), the short curtains meant that quite a lot of sunlight still poured in from the bottom. If the curtains were a little longer, the room would have been bit perhaps not so bright and more conducive for sleep.

The kitchen is well stocked with a comprehensive range of cutlery, crockery and cooking implements. One suggestion – a colander to drain pasta. Having a kitchen is extremely useful because Norway is so expensive. We were able to buy reasonably priced groceries from the nearby supermarket and enjoy hot, home cooked meals. The kitchen was equipped with a tiny dishwasher which was a great thing to have since neither of us likes doing the dishes.

While towels were not changed nor tea and coffee replenished daily by housekeeping, we could get fresh towels and more tea/coffee ourselves from a little nearby nook. We could also throw out our trash and place used towels in that area – which was kept impeccably clean and neat. Kudos to housekeeping.

The hotel also provides free laundry facilities which is another major convenience and cost saver.

As a result of all these things, we loved City Living and would stay there again in a heartbeat.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank youarehere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at City Living Hotel & Apartments, responded to this review, June 25, 2013
Dear travellers from Singapore. Thank you so much for your kind feedback, we appreciate having your review and opinions. We will improve the challenges with the lift that you experienced, thank you for letting us know. Welcome back to us if returning to Norway :-) Best regards, City Living Hotel Tromsø
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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534 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
singapore
Level Contributor
90 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed June 18, 2013

Unless you are Norwegian, on local wages, it seems Norway is gobsmackingly expensive, and we live in that oh so not cheap city Singapore, so take what you will from that comment. We booked a one bedroom apartment at City Living in Tromso and it was definitely the right call. We had plenty of space and a very well equipped kitchen - to which equates normal priced food if you are willing to cook.

Check in was very helpful, advice offered from everything from where the nearest supermarket was to days out. The one bedroom apartment had a very nice living area and kitchen dining area. Combined with the very nearby supermarket you can eat for a fraction of going out in Norway if you don't mind cooking with local brand goods - which we did.

Otherwise location is superb and we'd recommend this to anyone heading to Tromso. Point off 5 is for the bed, Norwegian and unbelievably soft, I ended up sleeping on the living room floor to save my back. But apart from that great place to stay in a truly a amazing place to visit.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trixiebear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at City Living Hotel & Apartments, responded to this review, June 25, 2013
Dear traveller from Singapore. Thank you for your long and kind review, it makes us very happy to read that you enjoyed Tromsø and City Living. Welcome back if visiting Tromsø again. Best regards, City Living Tromsø
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
98 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed June 13, 2013

We stayed here for a week and could not have been happier with our choice. The 'room' we got was huge........kitchen, sitting area, dining area, bedroom, bathroom, storage room, and two big wardrobes.
We could not believe the price!!!! VERY reasonable compared to other hotels.
Great location!
Great view of the mountains and water.
Fabulous staff who were so helpful with every request.
And another bonus.......free laundry!!!!!
I think this is the best value in all of Tromso!
Breakfast across the road for NOK 80 (using voucher from hotel) is great value too!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelbugtoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at City Living Hotel & Apartments, responded to this review, June 25, 2013
Dear travellers from Sydney, Australia. Thank you so much for your kind feedback - we are so happy that City Living lived up to your expectations :-) Welcome back if visiting Tromsø again! Best regards, City Living Hotel Tromsø
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Kirkenes, Norway
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

The hotel is located very close to the city centre, i.a the pub/restaurant 'Skarven', other watering holes and shopping streets and the harbour/Hurtigruten. The corner apartment on the 3rd floor was spacious, clean and tastefully decorated with a comfortable queen size bed. For breakfast one can buy vouchers for the Egon restaurant right across the street in the reception - remember that the reception opens at 10 on weekends, so either buy some extra on Friday or simply inform the staff at Egon that you stay at City Living! Pracitcal, comfortable and welcoming 'home away from home'.

Room Tip: Get a room facing the rear of the hotel on weekends, as there is a lot of traffic/shouting in the st...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnetteJens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at City Living Hotel & Apartments, responded to this review, June 25, 2013
Dear travellers from Kirkenes, Norway. Thank you very much for your kind review. It makes us very happy to read that you had a nice stay. Welcome back! Best regards, City Living Hotel Tromsø
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed May 30, 2013

I stayed at this hotel with a friend in one of their small apartments. The apartment is very clean and consists of a living room, dining room, kitchen, bathroom, and bedroom area. The bedroom area is separated from the living room by a wall, but there is no door. The bedroom area is just big enough for a queen size bed and a small night stand. The living room has a sofa (bed), coffee table and flat screen tv. The dining area has a dining table with four chairs. There is a sink, stove with four electric burners, oven, mini-fridge, dishwasher, and electric kettle in the kitchen, as well as plenty of counter space. There are also several pots and pans, dishes and bowls, glasses/mugs, baking pans, and cooking/eating utensils. The apartment has wood floor, except for the bathroom, and is fairly big for just the two of us. The bathroom has a shower stall. There isn’t much space on the sink but there are a couple of shelves in the cabinet below the sink to store your toiletries.

The hotel will only provide cleaning service once every 7 days, I think. But unless you’re an absolute slob, that shouldn’t be a problem. There are extra towels, sheets, toilet papers, as well as tea, available on the 2nd floor. And you can also drop off your dirty towels/sheets there. There is also a laundry facility (you have to bring your own laundry detergent) that you can use for free, though we didn’t make use of it.

There is free WiFi. You have to ask for the password at the front desk. The WiFi is generally fast but we did encounter a problem connecting to the network during one of the nights. We informed the front desk of this the next morning and by the afternoon, everything was fine again.

Our room was on the 4th floor facing the street. There were a bit of street noise in the morning, but nothing too loud. There are large windows spanning both the living room and bedroom area so you get plenty of natural light. The curtains are not thick so even at midnight during our stay in late May, there were enough light leaking through that it was not completely dark, or even close to that. If you have problem sleeping with a little light and you plan to stay here in the summer months, then it would be a good idea to bring an eye mask or something similar.

Tromso is a small city so everything is easily accessible from the hotel either on foot or public buses. The first two days during our stay were public holidays so many of the restaurants were closed. There is an Egon restaurant (I think it’s a chain restaurant in Norway) right across the street from the hotel that were opened so were very convenient for us. There is also a small grocery store (the Joker) on the other side of Egon (one street over from the hotel, but you can cut through an alley way so it’s also very close to the hotel) that were also opened on that Sunday/holiday. There are other grocery stores but this is the closest as far as we know. So if you don’t want to go out to eat or just want to save money, you can prepare your own meals.

The staff was nice and helpful, like everyone we encounter in Norway.

Overall I really enjoy my stay at this hotel and would recommend it.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mn143p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at City Living Hotel & Apartments, responded to this review, June 10, 2013
Dear traveller from Washington DC, district of Columbia. Thank you so much for your long feedback, we appreciate that alot. We are very happy that you were satisfied with staying at City Living Hotel in Tromsø. Welcome back :-) Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, Australia
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed May 25, 2013

The reception office is next door to the actual hotel entrance. We were greeted by an extremely friendly and helpful staff member. We had to rise at 03.45 the next morning for an early flight. She offered a reminder call service and booked a taxi to take us to the airport. Great service.
Our room was at the rear of the hotel on the fifth floor. It had a basic kitchenette with stove and refrigerator and essential items. Sleep quality was good - firm mattress and minimal outside noise. The blackout curtains in the room were effective - we visited in late April and true darkness was not happening!
Entry to the hotel front door is via security card as is the elevator.
The taxi was on time. A brief but satisfying visit. Would definitely stay again.

Room Tip: Ask for a room on a high floor not facing the street.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mistermemory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at City Living Hotel & Apartments, responded to this review, June 10, 2013
Dear traveller from Orange, Australia. Thank you so much for your kind feedback, we are very happy that you enjoyed your stay at City Living! Welcome back :-) Best regards, City Living Tromsø
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 27, 2013

We arrived in Tromso on the Hurtigruten ferry for a 2 night stay in March 2013. The City Living hotel was easy to find and was within a 5 minute walk of the harbour. The reception staff were all very friendly and were more than willing to recommend places to eat and to make bookings for us.

The room was larger than we expected, and had a small kitchen area with cooker and fridge. As breakfast wasn’t included at the hotel this was very useful as we simply went to the supermarket 2 minutes away and bought breakfast to cook in the room.

Overall, a very clean and comfortable room, and a lovely stay.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madelene S, Manager at City Living Hotel & Apartments, responded to this review, May 23, 2013
Dear Steve T, Nottingham, UK. Thank you very much for your kind feedback! It makes us very happy to hear that you enjoyed your stay at City Living Tromsø. Welcome back - and have a nice summer :-) Best regards, City Living Hotel Tromsø
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Living Hotel & Apartments

Property: City Living Hotel & Apartments
Address: Groennegata 48, Tromso 9008, Norway
Phone Number:
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #5 of 18 Hotels in Tromso
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Living Hotel & Apartments 3*
Number of rooms: 46
Official Description (provided by the hotel):
Right in the heart of Tromsø. City Living is located in Grønnegata approximately 80 m from Strandtorget. Facilities include 46 high standard rooms and apartments, ranging in size from 14.5 sqm to 52 sqm. All rooms have en suite bathrooms, kitchen facilities, fridge, TV and free internet access. The larger rooms also have dishwashers. There is a guest laundry with a washing machine and clothes dryer. Service: Through limited service, we are able to offer low room rates. Opening hours for reception are 8am-8 pm Monday to Friday. Breakfast is not included. All rooms having cooking facilities. Breakfast may be purchased from our collaboration partner. ... more   less 
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