I have been staying at Thon since 2012 on my quarterly visits to Harstad and have always had a very nice and comfortable stay. The desk staff and other attendants are very friendly & helpful.
The morning sunrise & evening sunset views from the window are very beautiful. The location of the hotel is walking distance from all the amenities like the bus terminal, supermarket etc.
I recall last year when my wife had also accompanied me in January trip, she accidentally broke her wrist when she slipped on the sidewalk. Unfortunately I was away at work so didnt know of the accident, but the staff at Thon took her to the hospital & even stayed to help her till I returned in the afternoon.
The fitness room is a basic sort but I guess most guests stay for short duration so it is not a big issue. Overall the hotel is good value for the money and very comfortable. If you are coming to Harstad then Thon is the place you should consider for staying.
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