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“Nice place”

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Clarion Collection Hotel Arcticus
Ranked #2 of 4 Hotels in Harstad
Certificate of Excellence
Norway
Level 6 Contributor
170 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Nice place”
Reviewed February 4, 2013

My scond review of this hotel - service was slightly better this time. Nice evening meal, kids loved it. No breakfast before 0800 on Saturdays, but you can booked a packed lunch the evening before. Our bags ingcluded a ciabatta with ham, salad and cheese and a yoghurt.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blazius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BJ1974, General Manager at Clarion Collection Hotel Arcticus, responded to this review, February 11, 2013
Dear guest,

Thank you for nice comments. We try hard to give our guests a pleasant experience living here.
Nice to hear that service has improved since your last stay. That is our goal.

Welcome back :-)

Kind regards

Benny Jakobsen
General Manager
Clarion Collection Hotel Arcticus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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363 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Dutch first
  • English first
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English first
Asker, Akershus, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2012

Lovely weekend in a lovely hotel with a lovely staff. Lovely food served in a lovely atmosphere. Lovely room with a lovely view. I will recomend this hotel to everybody. Thank you Arcticus for a fantastic weekend!

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Visitor_777_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BJ1974, General Manager at Clarion Collection Hotel Arcticus, responded to this review, March 11, 2013
Dear guest,

Very nice of you taking time to leave comments after your stay with us. We most certainly appreciate it.
Lovely to hear that you had a nice time.
The location is good, the hotel recently refurbished but the atmosphere you describe can only be created by wonderful staff and wonderful guests :-)

Thank you for staying with us!


Kind regards

Benny Jakobsen
General Manager
Clarion Collection Hotel Arcticus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level 5 Contributor
55 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 4, 2012

Centrally located in Harstad, this hotel offers everything you need and more for both short and long stays. It's close to the city center on the pier and shares the property with the local cultural center. It's location puts you in the vicinity of everything the city has to offer like the well known restaurant "De Fire Roser" (The Four Roses), shopping, cinema and local or long distance travel by boat, ferry or bus in addition to local excursions. The reception has a delicate lobby bar and shares the hall with the local library, a light and airy breakfast hall with a great view and an almost fully organic and delicious breakfast selection. The hotel also has a well equipped gym/relax room with all the necessities for everyday workout and a sauna with probably the most amazing view you'll ever get in a sauna. Plus there is free nonalcoholic beers and fruit platters to enjoy. The rooms are spacious, clean and newly renovated in a delicate style. Big comfortable bed, minibar, free wifi, books from the downstairs library, ironing equipment and a flat screen tv. Even though there is not pay-tv, there are several free movie channels and a DVD-player to see your own movies or borrow one from the big catalogue in the reception. Be sure to get a seaside room for the best views. Staff are friendly, always smiling and loves to give tips and information about the city of Harstad and the surrounding area.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tyler S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BJ1974, General Manager at Clarion Collection Hotel Arcticus, responded to this review, July 13, 2013
Dear guest,

Thank you for your review. We are happy to hear that we live up to our guests expectations.
We try hard to provide quality service to all our guests.

Welcome back at any time :-)

Vennlig hilsen/Kind regards

Benny Jakobsen
Hotelldirektør/General Manager
Clarion Collection Hotel Arcticus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 2, 2012 via mobile

Nice room with lovely view. We very much liked the sauna. Very friendly and helpful staff. A bit untidy in the entrance area. There were no brochures or maps in the reception that could help us around Harstad.

Stayed September 2012, traveled as a couple
Helpful?
Thank Per Normann A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Level 6 Contributor
170 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed August 24, 2012

Hotel of good standard on the quay near the ferry terminal. Friendly and helpful staff at reception. Spacious and clean room. A bit dark as our small window looked out on a covered inner courtyard, which offered extremely boring views.
Sauna is very good with great views of the port through the one way windows (!) Gym was ok.
Hotel serves a light evening meal, which is included in the room rate. Nothing fancy, but it is free!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eddy-010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BJ1974, General Manager at Clarion Collection Hotel Arcticus, responded to this review, September 1, 2012
Dear guest!

Thank for your comments regarding your stay in our hotel.
We are depending on feedback from guests to improve our product.
The hotel is located by the harbor, but unfortunately some of our rooms don’t have sea view.

Nice to hear that you liked our sauna that is very popular as well as the gym.

Welcome back next time you visit Harstad!

Best regards
Benny Jakobsen
General Manager
Clarion Collection Hotel Arcticus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 9, 2012

I stayed at the hotel one night with my family in a family room. The room was ok but nothing special. What I did enjoy with the hotel was that it included an evening meal. The service in the reception was however not so good when we stayed there. We moved to Thon hotel Harstad afterwards, and I prefered staying there. Rooms were bigger and service better.

Room Tip: Ask for a room with ocean view.
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UnicornBergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BJ1974, General Manager at Clarion Collection Hotel Arcticus, responded to this review, September 1, 2012
Dear UnicornBergen.

First I would like to thank you for taking the time to leave your comments. This gives us the opportunity to improve our product as well as the service.

We offer four different room types at our hotel from 16 square meters up to 60. Standard, Superior, Deluxe and Suites.

Nice to hear that you enjoyed the evening meal.
In addition to breakfast and evening buffet, tee/coffee and fresh fruits are available for free 24/7.
From 15:00 to 18:00 all guests can make their own norwegian waffles or there will be homemade pastry.
Every day in all Clarion Collection Hotels.

Unfortunately we were not able to suit your needs this time, but we hope that you enjoyed your stay in Harstad.
Maybe you will give us a second chance next time.

Kind regards

Benny Jakobsen
General Manager
Clarion Collection Hotel Arcticus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Griesheim, Hessen, Germany
Level 4 Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 20, 2012

The Clarion Collection Hotel in Harstadt is a good and decent hotel.

We had a double room with view to the sea. The room was nice and clean, and it is well designed, but a little bit on the darker side. For Norway standards, the room was larger big, but we booked a superior room, so this was to be expected. Rooms have carpet (I like rooms with wooden floor much better).

The bath room is up to date and has a walk in shower.

The reception was nice. Breakfast was good. We did not try dinner which is included in the room price, but went to the 4 Roser instead, because that was more cosy.

Overall, this is a rather simpler hotel, nothing fancy, but what they have is good and well done. The price includes room, breakfast, a light dinner and coffee all day. This hotel provides a very good value for its price.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mfoegen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Collection Hotel Arcticus

Property: Clarion Collection Hotel Arcticus
Address: Havnegata 3, Harstad 9404, Norway (Formerly Quality Hotel)
Location: Norway > Northern Norway > Troms > Harstad
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Harstad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Collection Hotel Arcticus 4*
Number of rooms: 75
Official Description (provided by the hotel):
See you soon at this unique hotel gem in central Harstad. Clarion Collection Hotel Arcticus is located by the old harbour, with sea and mountain views. And if you're hungry, we serve a complimentary mid-afternoon snack and evening meal. Our treat! (Limited # of rooms for pets available, please contact the hotel) ... more   less 
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Also Known As:
Clarion Harstad
Harstad Clarion

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